This document summarizes the mission and initial focus of the ISSIP Germany chapter. The chapter aims to promote service innovation in Germany and the wider German-speaking region and global community. Its initial focus is on managing service innovation research and practice. It has four members so far and was kicked off in June 2013, chaired by Niels Feldmann, who works in innovation strategy at IBM and does research at the Karlsruhe Service Research Institute.

1. ISSIP
Chapter: ISSIP Germany
 Mission: To promote
Service Innovation in
Germany, amongst
German speaking EU
Community, and globally.
 Chapter Initial focus:
 Managing Service
Innovation research and
practice
 Members: four and
growing
Kick off: June 2013?
Chair: Niels Feldmann
• Head of Innovation
Strategy & Management
Consulting, IBM,
•Research Associate for
Service Innovation,
Karlsruhe Service
Research Institute
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