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Collecting Commissions—“It’s Hard to Be a Saint in the City”


                          Y
                                   ou have just         does a Landlord become upset that I am discussing          More times than not I negotiate so aggressively
                                   completed       a    the commission before my client has even seen         for my clients that I get them a whole host of
                                   retail/restaurant    the location? So although the above Commission        concessions and if I do not get the commission
                          lease and you have earned     language has been inserted into the LOI form, I       worked out at the beginning of a deal, I get burned.
                          your fee, now it’s time to    submit a separate Commission agreement and            Once you have your client committed to the deal
                          collect your commission.      after making some compromises still manage to         you can’t pull back, you are there to represent your
                          Sound easy? Not always.       negotiate a fair deal. For instance:                  client’s interests, your interests take a back seat.
                          Unless you have taken                                                               So the point is…. the only time you can openly
                          all     the      necessary          Based on five (5%) of total aggregate base      and assertively negotiate your commission is at
                          precautions, inserted the     rent of years 1 through year 5, and four (4%) of      the very beginning, at the inception of the deal.
                          proper language into          total aggregate base rent of years 6 through year     So from lessons well learned I now incorporate
Jack Intrator
                          your agreement you may        10 of base term of the lease, and four (4%) of the    the following clause in all my agreement and
CPM, RAM, ARM                                           base term renewals - payments shall be as follows:
                          be left with “zip” for all                                                          especially in a co-broker situation, where I am
                          of your efforts.              One Half (1/2) at lease execution, One Half (1/2)     representing the tenant and another broker is
                                                        at tenant possession of the space. Renewal option     representing the Landlord. See below:
      In leasing there are many varied commission       will be paid if and when tenant proceeds with
schedules and language that can be written into a       renewal option of lease. Payable in full based              Commission: Per separate agreement – 3% of
commission agreement and a Letter of Intent. My         on total aggregate rent and calculated years 11       the total aggregate rent. To be paid to (Insert Agent
personal preference is to structure a deal with a       to year 15 of the term of the lease. Still a fair     name) ½ at lease signing and ½ at store opening for
straight commission, asking right up front for 5%       deal, but let’s look at one more example of a deals   business (1st ring of the register) or first receipt of
of the base aggregate rent which is calculated by       progression as it relates to Commission.              rental payment whichever is the earlier to occur.
adding up the total base rent for the full term of                                                            (Insert name of other Agent for LL) or any broker
the lease. For instance, if you are doing a ten              I received a call directly from a Landlord,      agrees to accept separate amount that shall not be
year deal on 3,000 sq. ft. with a base rental rate of   he asked me to find and secure a tenant for his       reflected in the 3% commission.
$23.00 PSF, the total base rent in year one would       restaurant location that other brokers were not
be $69,000.00. For the remainder of the lease,          able to attain. I called my client, the Independent        This language ties the commission to the
you would add in the “bumps” or the percent of          Restaurant Operator and asked if he would             tenant opening and also to first receipt of rental
increases for the term and then add each year in        consider the opportunity at the site - the answer     payment, whichever is the first to occur. The
the 10 year base term. Let’s assume the total rent      was “yes.” I immediately called the VP of Real        language protects your commission even if the
for the full 10 year term is $731,400.00. 5% of         Estate and asked the following question, was there    tenant has free rent, when they open for business
that amount would produce a $36,570.00 Gross            another broker that had the listing – the answer      you are assured payment. If on the other hand
Commission. Your next consideration should              was “No.”                                             there are delays with regard to receiving financing,
be how and when your commission is paid - this                                                                permits and approvals but the tenant begins to pay
becomes an important factor in the deal, actually             I then stated that I would be registering my    rent before opening, you still receive your whole
in some cases it becomes even more important            client and his name was “X”. I set the meeting        commission. All participants in the lease process
than the actual commission dollars themselves.          for the next morning and immediately sent my          understand the risk vs. reward right up front at
How is this possible? It really comes down to two       typical LOI which included the 5% paid ½ at lease     the signing of the Letter of Intent and there are no
central elements - Time Value of Money and Risk         signing and ½ at tenant opening for business. The     surprises at the end of the process.
vs. Reward.                                             deal progressed with several offers, counter offers
                                                        and more negotiations. There were approximately            “Another deal is done, another battle won,
      It’s customary to ask for ½ of the agreed         5 drafts of the LOI and even the final signed LOI     we feel like Brando when he walks into the sun.
upon commission at lease signing and ½ at store         had the commission as anticipated but the Landlord    We have danced this deal just like a Casanova, we
opening. When you have a Landlord who readily           avoided signing the commission agreement.             earned our commission and we don’t cry nickels
agrees to do this then great, a perfect situation.      Finally after all the negotiations were completed     for your pity…..It’s hard to be a Saint in the City”
However, more times than not, these commissions         the Landlord approached me and stated he does         – Shades of Springsteen.
become hybrids. Let’s look at a couple of               not pay a commission the way I asked to be paid.
examples: already built into my Letter of Intent is     It did not matter to him the month of negotiations    Jack Intrator is a CPM, RAM, ARM and
a line item under commission:                           and all the correspondence that it referenced.        Restaurant Leasing Specialist, Zommick McMahon
                                                        Instead I had to accept ½ at tenant opening for       Commercial Real Estate Inc, a Commercial
     Commission: Per separate agreement - 5% of         business. You are probably saying “no big deal”       real estate firm located in Pennsylvania. He is a
the total aggregate rent. To be paid ½ at time of       if you’re not familiar with how restaurant deals      board member of the Pennsylvania Restaurant
lease signing and ½ at tenant possession of space.      work. We negotiated 6 months of free rent and the     Association, Delaware Valley and a member of
                                                        tenant took an extra two months longer to open        Brandywine Chapters, which is an affiliate of the
      More times than not, I negotiate the lease        than originally planned. The worst part was the       National Restaurant Association. Jack is also a
and the more my client wants the location the           second half of my commission was paid at the 5th      member of International Council of Shopping
less leverage I have. It’s almost a catch 22. I end     year anniversary of the base term. What could I       Centers, the Institute of Real Estate Management,
up negotiating from a weakened position and the         do, at that point I had to take it.                   Tri-State Association of Realtors and National
Landlord knows it. After all how many times can                                                               Association of Home Builders. For more
I discuss a commission with a Landlord at first              But for lessons learned:                         information please contact Jack at 610-359-1100
phone call? How many times in our experience                                                                  or visit online at jintrator@zmcre.com.



    12
            DELAWARE VALLEY’S MANAGER

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Collecting Commissions—It’s Hard to Be a Saint in the City

  • 1. Collecting Commissions—“It’s Hard to Be a Saint in the City” Y ou have just does a Landlord become upset that I am discussing More times than not I negotiate so aggressively completed a the commission before my client has even seen for my clients that I get them a whole host of retail/restaurant the location? So although the above Commission concessions and if I do not get the commission lease and you have earned language has been inserted into the LOI form, I worked out at the beginning of a deal, I get burned. your fee, now it’s time to submit a separate Commission agreement and Once you have your client committed to the deal collect your commission. after making some compromises still manage to you can’t pull back, you are there to represent your Sound easy? Not always. negotiate a fair deal. For instance: client’s interests, your interests take a back seat. Unless you have taken So the point is…. the only time you can openly all the necessary Based on five (5%) of total aggregate base and assertively negotiate your commission is at precautions, inserted the rent of years 1 through year 5, and four (4%) of the very beginning, at the inception of the deal. proper language into total aggregate base rent of years 6 through year So from lessons well learned I now incorporate Jack Intrator your agreement you may 10 of base term of the lease, and four (4%) of the the following clause in all my agreement and CPM, RAM, ARM base term renewals - payments shall be as follows: be left with “zip” for all especially in a co-broker situation, where I am of your efforts. One Half (1/2) at lease execution, One Half (1/2) representing the tenant and another broker is at tenant possession of the space. Renewal option representing the Landlord. See below: In leasing there are many varied commission will be paid if and when tenant proceeds with schedules and language that can be written into a renewal option of lease. Payable in full based Commission: Per separate agreement – 3% of commission agreement and a Letter of Intent. My on total aggregate rent and calculated years 11 the total aggregate rent. To be paid to (Insert Agent personal preference is to structure a deal with a to year 15 of the term of the lease. Still a fair name) ½ at lease signing and ½ at store opening for straight commission, asking right up front for 5% deal, but let’s look at one more example of a deals business (1st ring of the register) or first receipt of of the base aggregate rent which is calculated by progression as it relates to Commission. rental payment whichever is the earlier to occur. adding up the total base rent for the full term of (Insert name of other Agent for LL) or any broker the lease. For instance, if you are doing a ten I received a call directly from a Landlord, agrees to accept separate amount that shall not be year deal on 3,000 sq. ft. with a base rental rate of he asked me to find and secure a tenant for his reflected in the 3% commission. $23.00 PSF, the total base rent in year one would restaurant location that other brokers were not be $69,000.00. For the remainder of the lease, able to attain. I called my client, the Independent This language ties the commission to the you would add in the “bumps” or the percent of Restaurant Operator and asked if he would tenant opening and also to first receipt of rental increases for the term and then add each year in consider the opportunity at the site - the answer payment, whichever is the first to occur. The the 10 year base term. Let’s assume the total rent was “yes.” I immediately called the VP of Real language protects your commission even if the for the full 10 year term is $731,400.00. 5% of Estate and asked the following question, was there tenant has free rent, when they open for business that amount would produce a $36,570.00 Gross another broker that had the listing – the answer you are assured payment. If on the other hand Commission. Your next consideration should was “No.” there are delays with regard to receiving financing, be how and when your commission is paid - this permits and approvals but the tenant begins to pay becomes an important factor in the deal, actually I then stated that I would be registering my rent before opening, you still receive your whole in some cases it becomes even more important client and his name was “X”. I set the meeting commission. All participants in the lease process than the actual commission dollars themselves. for the next morning and immediately sent my understand the risk vs. reward right up front at How is this possible? It really comes down to two typical LOI which included the 5% paid ½ at lease the signing of the Letter of Intent and there are no central elements - Time Value of Money and Risk signing and ½ at tenant opening for business. The surprises at the end of the process. vs. Reward. deal progressed with several offers, counter offers and more negotiations. There were approximately “Another deal is done, another battle won, It’s customary to ask for ½ of the agreed 5 drafts of the LOI and even the final signed LOI we feel like Brando when he walks into the sun. upon commission at lease signing and ½ at store had the commission as anticipated but the Landlord We have danced this deal just like a Casanova, we opening. When you have a Landlord who readily avoided signing the commission agreement. earned our commission and we don’t cry nickels agrees to do this then great, a perfect situation. Finally after all the negotiations were completed for your pity…..It’s hard to be a Saint in the City” However, more times than not, these commissions the Landlord approached me and stated he does – Shades of Springsteen. become hybrids. Let’s look at a couple of not pay a commission the way I asked to be paid. examples: already built into my Letter of Intent is It did not matter to him the month of negotiations Jack Intrator is a CPM, RAM, ARM and a line item under commission: and all the correspondence that it referenced. Restaurant Leasing Specialist, Zommick McMahon Instead I had to accept ½ at tenant opening for Commercial Real Estate Inc, a Commercial Commission: Per separate agreement - 5% of business. You are probably saying “no big deal” real estate firm located in Pennsylvania. He is a the total aggregate rent. To be paid ½ at time of if you’re not familiar with how restaurant deals board member of the Pennsylvania Restaurant lease signing and ½ at tenant possession of space. work. We negotiated 6 months of free rent and the Association, Delaware Valley and a member of tenant took an extra two months longer to open Brandywine Chapters, which is an affiliate of the More times than not, I negotiate the lease than originally planned. The worst part was the National Restaurant Association. Jack is also a and the more my client wants the location the second half of my commission was paid at the 5th member of International Council of Shopping less leverage I have. It’s almost a catch 22. I end year anniversary of the base term. What could I Centers, the Institute of Real Estate Management, up negotiating from a weakened position and the do, at that point I had to take it. Tri-State Association of Realtors and National Landlord knows it. After all how many times can Association of Home Builders. For more I discuss a commission with a Landlord at first But for lessons learned: information please contact Jack at 610-359-1100 phone call? How many times in our experience or visit online at jintrator@zmcre.com. 12 DELAWARE VALLEY’S MANAGER