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InsureIT adl bir sigorta irketinde maluliyet sigortas taleplerini ele almak iin aadaki sreci dikkate
alyoruz. Bir talep alndnda, bir kdemsiz hasar yetkilisi nce sigorta bilgi sistemine talep ayrntlarn
girer ve temel bir kontrol gerekletirir. Daha sonra talep, rapor edilen engelliliin derinlemesine bir
deerlendirmesini yapan ve aylk denek hakkn tahmin eden (yani, davacnn ne kadar aylk tazminata
hak kazand ve hangi sre iin) bir kdemli hasar memuruna tanr.
Ksa sreli sakatlk yardmlar sz konusu olduunda, kdemli hasar yetkilisi daha fazla belge
gerektirmeden fayda deerlendirmesini yapabilir ve sonucu mteriye e-posta veya posta yoluyla
bildirir. Uzun sreli ( aydan fazla) engellilik talepleri durumunda, kdemli hasar yetkilisi, yardm
haklarn deerlendirmek iin tam bir tbbi rapor talep eder. Salk raporu alma sreci aada aklanmtr.
Kdemli talep yneticisi tbbi raporu aldktan sonra, yardm hakkn deerlendirebilir. Kdemli talep ileyicisi
daha sonra mteriyi deerlendirmenin sonucu ve varsa aylk haklar konusunda bilgilendirir. Karar
sigorta bilgi sistemine kaydedilir.
Bir talebin bir yetkilendirmeye yol amas durumunda, bir finans grevlisi ilk hak sahiplii demesini
manuel olarak tetikler ve sonraki aylar iin aylk yetkilendirmeyi planlar.
Bir salk raporu gerektiinde, kk bir hasar ileyicisi mteriyle iletiime geerek (telefon veya e-posta
yoluyla) talebinin deerlendirildiini bildirir ve mteriden InsureIT'e kendilerinden tbbi rapor talep etme
yetkisi veren imzal bir form gndermesini ister. salk salaycs.
Yetki alndktan sonra, kk hasarlar ileyicisi (posta yoluyla) sigortacnn yetkilendirme yazs ile birlikte
salk kuruluuna tbbi raporlar iin bir talep gnderir. Hastaneler, InsureIT'e posta yoluyla veya baz
durumlarda e-posta yoluyla yant verir.
Soru: Yukardaki srete hangi admlar deer katar?(oktan Semeli)
A.
Temel kontrol gerekletirin
B.
Salk kuruluundan salk raporu talep edin
C.
Avantaj haklarn deerlendirin
D.
Sonucu mteriye bildir
E.
doktor raporu bekle

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InsureIT adl bir sigorta irketinde maluliyet sigortas talepl.pdf

  • 1. InsureIT adl bir sigorta irketinde maluliyet sigortas taleplerini ele almak iin aadaki sreci dikkate alyoruz. Bir talep alndnda, bir kdemsiz hasar yetkilisi nce sigorta bilgi sistemine talep ayrntlarn girer ve temel bir kontrol gerekletirir. Daha sonra talep, rapor edilen engelliliin derinlemesine bir deerlendirmesini yapan ve aylk denek hakkn tahmin eden (yani, davacnn ne kadar aylk tazminata hak kazand ve hangi sre iin) bir kdemli hasar memuruna tanr. Ksa sreli sakatlk yardmlar sz konusu olduunda, kdemli hasar yetkilisi daha fazla belge gerektirmeden fayda deerlendirmesini yapabilir ve sonucu mteriye e-posta veya posta yoluyla bildirir. Uzun sreli ( aydan fazla) engellilik talepleri durumunda, kdemli hasar yetkilisi, yardm haklarn deerlendirmek iin tam bir tbbi rapor talep eder. Salk raporu alma sreci aada aklanmtr. Kdemli talep yneticisi tbbi raporu aldktan sonra, yardm hakkn deerlendirebilir. Kdemli talep ileyicisi daha sonra mteriyi deerlendirmenin sonucu ve varsa aylk haklar konusunda bilgilendirir. Karar sigorta bilgi sistemine kaydedilir. Bir talebin bir yetkilendirmeye yol amas durumunda, bir finans grevlisi ilk hak sahiplii demesini manuel olarak tetikler ve sonraki aylar iin aylk yetkilendirmeyi planlar. Bir salk raporu gerektiinde, kk bir hasar ileyicisi mteriyle iletiime geerek (telefon veya e-posta yoluyla) talebinin deerlendirildiini bildirir ve mteriden InsureIT'e kendilerinden tbbi rapor talep etme yetkisi veren imzal bir form gndermesini ister. salk salaycs. Yetki alndktan sonra, kk hasarlar ileyicisi (posta yoluyla) sigortacnn yetkilendirme yazs ile birlikte salk kuruluuna tbbi raporlar iin bir talep gnderir. Hastaneler, InsureIT'e posta yoluyla veya baz durumlarda e-posta yoluyla yant verir. Soru: Yukardaki srete hangi admlar deer katar?(oktan Semeli) A. Temel kontrol gerekletirin B. Salk kuruluundan salk raporu talep edin C. Avantaj haklarn deerlendirin D. Sonucu mteriye bildir E. doktor raporu bekle