This document is a customer refund application form for Immunotec products. It contains fields for the entrepreneur's and customer's contact information, as well as details of the product being returned such as quantity, date sold, and lot/expiration date. The form notes the conditions and requirements for submitting a customer refund, including that Immunotec must receive the completed form within 30 days of the entrepreneur providing the refund, all information must be accurate and complete, and it must be accompanied by packaging with the lot number and sales slip. Immunotec reserves the right to refuse applications that do not meet these requirements.