1. What If You Could Affect The Life Of Each
Person By Teaching Them How To Identify Risks
IL District Risk Identification & Reduction Program
Teamwork Leadership
Education Mindset
Safety Culture
2. UPS Policy
We Value Health, Wellness and Safety.
• The health, wellness, and safety of our people and the public are of utmost importance to
us. We train our people to avoid injury to themselves and others in all aspects of their work.
We do not tolerate unsafe work practices.
• We give recognition to employees for health, wellness, and safety accomplishments. We
provide programs that help promote the health and wellness of employees and their
families, and the safety of our operations.
• We are committed to fostering the most effective safe practices in our work. By meeting our
high safety standards and goals, we contribute to the well-being of our people, company,
and the communities we serve.
3. What Are Risks?
When we refer to “Risk” in relation to occupational safety and health the most commonly used definition is;
“the likelihood that a person may be harmed or suffers adverse health effects if exposed to a hazard”.
Ask Yourself...
• What are potential risks associated within my personal life?
• What are some risks associated with my professional life?
• What are some risks associated with my family member’s everyday lives?
Increased Risk Awareness = Greater Risk Reduction
Personal
Risks
Professional
Risks
4. How Can You Identify & Reduce Risks?
Case Studies
Please identify specific risk and the types of general behaviors related to each study below.
• Henry was breaking a jam on a conveyor belt which caused him to get onto the belt to
remove packages which were causing the jam. Another employee was unaware that
Henry was breaking a jam and activated the conveyor belt almost causing Henry to
slip and fall.
• Can you identify the risk associated with the case above?
• James, a p.m. truck driver for a shipping company also works as a school bus driver
during the day. James drives the school bus for 2-3 hours daily to earn extra money to
provide for his family. Neither company is aware of James' other jobs. By the end of
the week, James is having trouble concentrating due to feeling tired.
• Can you identify the risk associated with the case above?
5. Develop Your Critical Eye: Identify The Risks to Avoid The Consequences
Please identify specific risks and the consequences associated with the pictures below.
6. Three Levels of Risk Awareness
• Unconscious
• You are unaware of the risk and you
unintentionally perform a risky behavior and you
are unaware of the consequences.
• Complacent
• You do something frequently and don't give
much thought to the risk and consequence.
• Conscious
• You know you are taking a risk and are
deliberately doing it even though you know the
consequences.
• Almost all accidents involve:
• A failure to identify risk or
• A failure to address the risk or
• Underestimating the chance the risk could result
in an accident
• We are more likely to get hurt at home
Can you identify risks to ensure your safety at home and at
work?
Supportive Documentation
• Risk Reduction: Identifying & Controlling Risk Roadshow
PowerPoint
Give an example of each risk behavior and why an individual
might display the 3 types of behaviors.
• Unconscious Behavior
• Complacent Behavior
• Conscious Behavior
7. Levels of Commitment to Safety & Risk Reduction
Believe for me,
family and
teammates
Believe for me
and my family
Comply when I
have to
Comply when its
convenient
8. THE FIRST STEP: WHERE RISK IDENTIFICATION MUST BEGIN
• It should be every persons goal to build a culture of
safety that not only keeps the employees safe but
also its customers.
• It should be every person's goal to build a culture
of safety that keeps employees safe as well as
customers.
Supportive Documentation
Risk Reduction: Identifying & Controlling Risk
Roadshow PowerPoint
Eliminating Risks Video
How would you describe an ideal safety culture that
employees believe in?
• What if you could affect the life of each person
who walked into your building by teaching them
how to identify risk? Based on the pyramid above,
where is the one place you would have the most
impact? Why?
Fatality
Lost Workday
Cases
Recordable
Injuries
Near Misses
At Risk Behaviors
9. Is Your Family Exposed to Risks at Home? Do You Have An Evacuation Plan?
Identify the risks associated with not having an evacuation plan.
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Practice solidifies everyone’s understanding of the plan
A plan assists others in recognizing the person who may need assistance in an emergency, and brings to light any
weaknesses in the plan.
When plans have been executed and practiced, panic is reduced in the event an evacuation is required.
Evacuation meet points ensure everyone has exited safely.
Supportive Documentation
Risk Reduction: Identifying & Controlling Risk Roadshow PowerPoint
10. Personal Wellness
Wellness can be defined as the quality or state of being
healthy in body and mind, especially as the result of
deliberate effort.
According to the U.S. Department of Health and Human
Services:
• 59% of employees do not get adequate exercise
• 50% or more have high cholesterol
• 27% have cardiovascular disease
• 26% are overweight by 20 percent or more
• 24% have high blood pressure
Wellness is a Process
• Its important to choose behaviors that will lead you
toward a desired state of personal wellness
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11. 8 Keys to Personal Wellness
• Social Wellness
• How you relate to self, others, and
community; having supportive
relationships and a sense of belonging.
• Physical Wellness
• How you care for you body and mind;
your health and vitality.
• Environmental Wellness
• How you create environments around
you to support your best self, as well as
how you relate to the environment.
• Emotional/Mental Wellness
• Your awareness and acceptance of your
feelings; your thoughts, attitudes, and
self-talk; your resilience and self-esteem.
• Intellectual Wellness
• Having creative and stimulating activities
that allow you to continue learning and
pursuing your interests.
• Career / Livelihood
• Having fulfilling and meaningful work in
which you nurture your gifts, skills and
talents.
• Spiritual Wellness
• Your sense of meaning and purpose in
your life; how you integrate your beliefs
and values into action.
• Financial Wellness
• How you understand and handle your
money in ways that provide for you now,
as well as prepare you for financial
changes.
12. 5 Being Habits
The Five Being Habits is a strategy focused on wellness. Each habit includes simple steps individuals can take to address
wellness issues on a daily basis, with the goal of forming healthier behaviors.
FITNESS
• How do you do it?
• Pick an activity you enjoy and establish a routine that gets
you to your target heart rate for 30 minutes several times
a week. Stretch before and after you exercise or work
strenuously.
• What does it do for you? Exercise controls weight,
blood pressure, cholesterol, and releases stress.
• Key Phrase – Remember: “KEEP YOUR BODY MOVING.”
SLEEP
• How do you do it?
• Establish good sleep practices.
• What does it do for you?
• Rest rejuvenates your body and mind so they can
perform at their highest levels.
• Key Phrase – Remember: “A WELL-RESTED MIND AND
BODY PERFORM BEST.”
NUTRITION
• How do you do it?
• Eat a variety of foods from each food group and practice
portion control.
• What does it do for you?
• Provides energy for an active lifestyle, protects against
disease, and promotes a sharp mind.
• Key Phrase – Remember: “YOU ARE WHAT YOU EAT.”
STRESS MANAGEMENT
• How do you do it?
• Identify stress triggers and recognize the difference between
what you can and cannot control. Find a healthy release.
• What does it do for you? Managing stress prevents disease,
improves relationships, and increases life expectancy.
• Key Phrase – Remember: “FIND A STRATEGY FOR MANAGING
STRESS.”
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13. 5 Being Habits
The Five Being Habits is a strategy focused on wellness. Each habit includes simple steps individuals
can take to address wellness issues on a daily basis, with the goal of forming healthier behaviors.
HYDRATION
• How do you do it?
• Drink 6-8, 10-ounce glasses of water a day.
• What does it do for you? Water prevents fatigue, lubricates
muscles, prevents strains, flushes waste, and keeps you cool.
• Key Phrase – Remember: “WATER IS AN ESSENTIAL
ELEMENT.”
Supportive Documentation
• 5 Being Habits Brochure 1
• 5 Being Habits Brochure 2
• 5 Being Habits Assessment
14. How Can You Apply The 5 Being Habits to Your Life?
5 Being
Habits
Fitness
Sleep
Nutrition
Stress
Manage -
ment
Hydration
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15. ICARE
I – PERSONAL OWNERSHIP
• Defining and communicating our responsibilities towards each
others personal and professional safety.
• Providing positive and inspirational leadership with our people to
enhance the importance of safety awareness to identify and
reduce risks.
Everything that happens to you matters to me
• Myself - responsibility and care for my personal safety
• My Team – assuming responsibility and care for my peers
• My Community – responsibility and care for the members of my
community
Supportive Documentation
• ICARE Safety PowerPoint
• Why is personal ownership important
to safety and identifying risks?
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16. ICARE
C- COMMUNICATION
In order to communicate the goal and importance of risk
identification and reduction the message must be:
• Personal and Consistent
• Everyone must know where we are with current
safety trends
• Everyone must know the planned safety goals and
method of achieving those goals
• Two-way Communication; Active Listening
• Communicate your commitment verbally daily to yourself
and each other.
• Management
• Non-management employees
• Share your safety vision
• Management
• Non-management employees
• CHSP Safety Committee members
• Awareness
• Share local safety issues inside and outside of work
which may affect members of your team
• Recognition
• Recognize those who have reached and exceeded
safety expectations
• Recognize leaders who have influenced positive
safety trends
• Daily Good Quality Pre-work Communication Meetings:
large and small groups
• Monthly focus meetings
• CHSP Safety Committee meetings
Supportive Documentation
• ICARE Safety PowerPoint
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17. ICARE
A- ACCOUNTABILITY
• Top/Mid-level managers: Safety and Health must stay at the forefront of discussions to ensure
other priorities and communication do not dominate. Irregular or infrequent discussion of safety
expectations reduces their impact. Measurement at this level includes personal behavior, safety
activities, and statistical results, such as following company safety and health rules, enforcing safety
and health rules, arranging safety and health training and related costs.
• Supervisors: Measurement should include personal safety behavior and safety activities which they
are able to control, such as making sure employees have safe materials and equipment, following
and enforcing safety rules, and conducting safety meetings to communicate and educate employees
on safe work methods and how to identify risks. Supervisors who set and hold high expectations for
safety create workers who mirror them. The key to expectations is to "expect" them. If supervisors
fail to expect regularly, they fail to set expectations.
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18. ICARE
A- ACCOUNTABILITY
Employees: Measurement usually includes personal behavior, such as complying with safety and
health rules, looking out for the well being of his/her peers, sharing information regarding risks and
reporting injuries and hazards.
Accountability Tips:
• Personal Accountability
• Understand the Process
• Accountable for Each Other
Supportive Documentation
• ICARE Safety PowerPoint
19. ICARE
R- RELATIONSHIP
Keys to relationship building:
• Do What We Promise
• Treat Each Other with Dignity and
Respect
• People don’t care about what you have to
say until they know you care about them
• Trust others and they will trust you
Questions to consider to improve relationships:
• How well do you know your people?
• Is the focus sincere?
• Do you treat everyone with dignity and
respect?
• Do you give Positive reinforcement of
methods & behaviors with your
employees or peers?
Supportive Documentation
• ICARE Safety PowerPoint
Be consistent about what behaviors you
correct and an what behaviors you praise.
What gets recognized gets repeated!
Why is relationship building important when it
comes to safety and identifying risks?
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20. ICARE
E- ENGAGEMENT
Tips increase employee engagement and
participations:
• Take pride in the work you do
• Promote the brand / the company
through your actions
• Lead by example
Supportive Documentation
• ICARE Safety PowerPoint
Make the pledge! Commit to the personal
and professional safety to yourself and
your teammates.
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21. • Caring about each other- always
looking for ways to improve in our day
to day lives at home and work.
• Sharing with each other- Open
discussions regarding near misses or
incidents which will allow an
opportunity to educate others on
potential risks.
• Learning- being open to receive new
information is lived through the
sharing and caring process. By sharing
and caring openly with others, allows
the opportunity to create dialogue
that brings people together.
• Everyday in our normal scheduled life,
daily tasks or work can at times
reduce our alertness and replace the
attention. There are various tasks
which we perform, repeated with less
conscious thought. With passing of
days we may not always recognize the
importance of safety awareness or
may think it to be not that important
because we have been performing
these tasks for years. But the main
benefit of the creating safety
awareness and providing training is
the reminder that a danger can
happen anytime and none of us are
immune to accidents.
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S-SHARING IS CARING A-AWARENESSSAFETY
22. • Your home, whether it's an apartment, or a house, should be a
comfortable and safe environment. While safety-proofing every
aspect of your home is impossible, you can make some simple
improvements that will make your home safer for everyone.
4 Home Safety Tips:
1. Test smoke alarms monthly. Create and practice an emergency fire
escape plan with your family. The majority of deaths from home
fires are from smoke inhalation, so early warning and evacuation
are critical.
2. Walk through your home and identify places where trips and falls
are likely—loose rugs and wires, poorly lit staircases, and clutter
on the floor are common risks for injuries. Remember that falls
are the leading cause of injuries at home; taking time to eliminate
hazards will go a long way to making your family safer.
3. Be honest about how safe your children are from poisoning. Are
all your medications out of reach, or in a locked cabinet? Are
household chemicals and cleaners inaccessible to children?
4. Evaluate your kitchen habits. Do you always stay in the room while
the stove is on? Do you keep hot beverages and dishes off
tablecloths, so that children can't pull them down and scald
themselves? Safe practices in the kitchen could go a long way to
preventing some of the quarter-million injuries from burns and
scalds each year.
• Health and safety programs are an important part of
preventing injury and illness in the workplace. Health
programs help employers and employees understand
the potential hazards they are exposed to on a daily
basis. Effective health and safety programs educate
workers on the benefits of practicing proper
workplace behaviors which can also be utilized within
their personal lives and families.
Types of Safety Education
• Pre-work Communication Meetings
• Demonstrations
• Computer based training
• Classroom safety training
• Safety dialogue with peers regarding actual
incidents and near misses.
• Presentations and movies
• Personal experience
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F-FAMILY & HOME
E-EDUCATION
SAFETY
23. • When we work together in larger groups on
more complex jobs, we can overcome
problems by sharing ideas from each
individuals unique set of knowledge and
experiences. The more knowledge we share,
the more we gain.
• As we work together to take on greater
challenges; the more capable and productive
we become.
• Another positive benefit of teamwork is a
healthy sense of competition among
coworkers. This helps in several ways by
keeping everyone on their game, easing
tensions and creating a sense of community.
What makes a great team?
Safety is a personal choice!
• I- Personal ownership
• C- Communication
• A- Accountability
• R- Relationship
• E- Engagement
• S- Sharing is caring
• A- Awareness
• F- Family and Home
• E- Education
• T- Teamwork
• Y- You
Risk identification and reduction begins with you!
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T-
TEAMWORK
Y- YOU
SAFETY
24. ICARE – Control Risks
Safety Pledge
I _______________________, pledge to making
safety more than just a goal but a way of life,
both at work and at home.
I shall:
- Recognize that I have direct control over my
personal safety
- Take personal responsibility for myself and my
partners as it relates to taking risks
- Control and reduce the risks in my personal life
and at work
- Challenge anyone (at any level)who practices
at-risk behavior and I accept the same challenge
in return
- Help others to avoid risks
- Take action when I see an unsafe condition, or
a condition that could lead to at-risk behavior
• Ask yourself, what are 3 things I can do to
help reduce risks at home and at work?
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I
Pledge
You
Pledge
We
Pledge
25. Safety Leadership Checklist
Have you as a LEADER of SAFETY completed the following this week?(Please answer Yes/No) If you
have answered no to any questions below, create a plan to improve your operations/center processes.
• Pre-tripped areas within my operation to ensure the
safety of myself and my teammates?
• Completed post-trips within my operation to report
deficiencies to the proper departments?
• Completed any commitments I have on the audit
schedule and offered help if others cannot complete
theirs?
• Spoken with direct reports about safety activities in
their control?
• Recognized anyone for meeting or exceeding safety
expectations?
• Completed safety rides or observations within my
operations or offered help to others who have not
completed theirs?
• Reviewed near misses with my employees/peers?
• Held one-to-one discussions with my
employees/peers to ensure they maintain their
commitments to his/her personal and professional
safety?
• Identified new risks within my operations to share
with my employees/peers?
• Attended daily/monthly meetings in my designated
areas along with management meetings?
• Completed PCM’s/demonstrations with my
employees/peers regarding safety related items?
• Asked about the safety or well being of my
employees/peers family members?
• Participated or volunteered in any safety related
activities within personal or professional
communities?
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Leading
My Team
To Safety
26. How Will You Help Identify and
Reduce Risks at Home and Work?