The document provides information about a recruitment process for Customer Service Agent positions at IGI Aviation Services Private Limited. The following key details are provided: - Both male and female candidates who have completed 10+2 education can apply. No aviation certificate is required. - The selection process involves a written exam testing general awareness, aviation knowledge, English, and aptitude. Candidates who pass the exam will be invited for an interview. - Upon final selection, candidates can expect a salary between Rs. 15,000-25,000 per month. The age limit is 18-30 years and there are 1095 vacancies.

1. Both Male & females can apply. Fresher can also apply.
Note: No Aviation/Airline Certificate or Diploma required.
Written Examination Details
Description of Examination Time Marks
Written
Examination
1. General Awareness (25 marks)
2. Aviation Knowledge (25 marks)
3. English Knowledge (25 marks)
4. Aptitude & Reasoning (25 marks)
1.5 Hours
(90 min.)
100
 The written examination contains 100 objective-type multiple-choice questions. Each question carries 1
mark. No marks would be awarded for un-attempted questions.
 The level of the exam will be upto 12th standard/grade.
 The examination will be conducted in bilingual (English & Hindi).
 There will be no negative marking.
 While filling the online application form, the applicant should carefully decide about his/her choice of
examination center.
 Examination center once opted WILL NOT be changed under any circumstances. Hence, the candidates
should select the Centre carefully and indicate the same correctly in their application.
 IGI Aviation reserves the right to cancel any Centre and asked the candidates of that Centre to appear
from another Centre. The company also reserves the right to divert candidates of any Centre to some
other Centre to take the examination.
Positions Eligibility Expected Salary Age No. of Seats
Customer
Service Agent 10+2/Above from recognized Board Rs.15,000 – Rs.25,000 18-30 years 1095
IGI AVIATION SERVICES PVT LTD
(Registered Company)
IGI Aviation Services - A leading aviation service provider at Delhi Airport invites online applications for the
different ground department of IGI Airport such as Airlines, Ground Handling Companies, Hospitality, Retail
Outlet, Food Court & Cargo for C.S.A. profile.

2. Center Of Examination -
S. NO. State / UTs Examination Center
1. Bihar and Uttar Pradesh
Agra, Gorakhpur, Kanpur, Lucknow,
Prayagraj, Varanasi, Patna,
Darbhanga, Muzaffarpur
2. Jharkhand, Odisha, West Bengal
Ranchi, Bhubaneshwar,
Kolkata, Siliguri
3. Karnataka and Kerala
Bengaluru, Mysuru, Ernakulam,
Kannur, Thiruvananthapuram
4. Chhattisgarh and Madhya Pradesh
Bhopal, Indore, Jabalpur, Bilaspur,
Raipur
5. Assam, Manipur
Guwahati, Imphal, Dibrugarh
6. Delhi, Rajasthan, Uttarakhand
Dehradun, New Delhi, Jaipur,
Jodhpur, Udaipur
7. Chandigarh, Himachal Pradesh,
Jammu & Kashmir, Punjab
Chandigarh, Shimla, Jammu, Srinagar,
Amritsar, Jalandhar
8. Andhra Pradesh, Tamil Nadu,
Telangana
Vishakhapatnam, Chennai, Madurai,
Hyderabad
9. Maharashtra, Gujarat
Nagpur, Mumbai, Pune, Ahmedabad,
Surat, Vadodara, Rajkot
Important Events Dates
Commencement of on-line registration of Application 5th
Jan 2022
Closure of registration of Application 31st
March 2022

3. How To Apply :-
1. Applications should be submitted only through ONLINE registration by logging on to the official website
www.igiaviationdelhi.com. Applications will NOT be accepted through any other mode.
2. Wrong information in any column may lead to the application getting rejected altogether.
3. Before submitting the online application, the candidates MUST preview the application to ensure that they
have provided correct information, particularly the email-id, phone number & uploaded correct
photograph. The online application should be submitted only after ensuring that the information and
photographs are correct.
4. The application portal will be operational from 05.01.2022 to 31.03.2022 (till 23:59 hours). If registration is
done, prior to 05.01.2022, and after 31.03.2022, will not be accepted.
5. Candidates are advised to register well in time since the application portal witnesses a huge number of
applications during the closing date.
6. Before submission of the online application, candidates must check that they have filled correct details in
each column of the form. After submission of the online application form, no change/ correction/
modification will be allowed under any circumstances.
7. Examination fees once paid shall not be refunded under any circumstances.
Selection of Candidates :-
 A candidate has to first appear for a written test.
 Candidates who qualify in the written test will appear for the personal round of interview in the
company’s registered office at Delhi. Date & timing for the interview will be mention in the call letter
which will be uploaded in the website.
 Based on the combined performance of the written test and personal round of interview, a candidate
would be shortlisted for final selection subject to successful completion of their character antecedent
verification followed by medical test.
General Conditions to Candidates –
1 Before applying, candidates must go through the instructions given in the advertisement very carefully.
2 Candidates are advised in their own interest to submit online applications much before the closing date and
not to wait till the last date to avoid the possibility of disconnection/ inability or failure to login to the
company website on account of heavy load on the website during the closing days.
3 Candidate must ensure before applying for the profile that he/she is eligible for the profile in terms
of age, educational qualification, etc… as laid down in this advertisement.
4 Request for change/ correction in any particulars in the Application Form, once submitted, will not be
entertained under any circumstances.
5 Candidates must fill their correct and active e-mail addresses and mobile numbers in the online application
as further correspondence would be made by the COMPANY through e-mail/ SMS only.
6 The above-mentioned profile is not suitable for any category of differently abled / PWD i.e. HH, OH, VH or
Autism. Hence, they NEED NOT to apply.

4. 71. The eligibility of the candidates in terms of age, educational qualifications, etc. will be determined on the
closing date. The candidates must possess essential qualifications for the profile applied for, on or before the
closing date.
8 Successful completion of training is mandatory for each profile for the further procedure.
9 A certain amount of Training fee is also applicable after clearing of written test.
10 No TA or other expenses will be admissible to the candidates for appearing in the examination and
interview.
11 Mobile phones and other electronic gadgets are banned within the premises of the Examination Centre. The
arrangement of the safekeeping of valuable/costly items at the examination venue will be the sole
responsibility of candidates.
12 Candidates will be required to produce the original certificates/ testimonials when called for the interview.
13 The numbers of seats are provisional and liable to change.
14 The date of birth as well as the name of the applicant will invariably be taken from the matriculation
Certificate issued by recognized board. No other proof of date of birth and name shall be accepted.
For ‘IGI Aviation Services Private Limited’
Disclaimer
It has come to our notice that certain miscreants are illegally representing themselves as employees/ associates/ agents/
Consultants of IGI Aviation, and using its name to make employment offers for consideration.
The General Public is hereby cautioned and advised that IGI Aviation has not authorized any Person, Agent, or Agency to take to
interviews, offer employment, or issue offer/ employment letter for and on behalf of IGI Aviation.
Any Person approaching such unscrupulous person(s) for job/employment with IGI Aviation for consideration shall do so
at their own risk, cost and consequences. IGI Aviation will not accept liability in any circumstances for any loss and/or
damage resulting from these unauthorized offers or advertisement(s).
IGI Aviation will also take such legal action as may be deemed appropriate against such unauthorized advertisements/
persons.