Chapter 1.1. The Purpose and Evolution of Industrial Engineering 
Chapter 1.2. The Role and Career of the Industrial Engineer in the Modern Organization 
Chapter 1.3. Educational Programs for the Industrial Engineer 
Chapter 1.4. The Industrial Engineer As a Manager 
Chapter 1.5. Fundamentals of Industrial Engineer 
Chapter 1.6. The Future of Industrial Engineering – One perspective 
Chapter 1.7. Future Technologies for the Industrial Engineer 
Chapter 1.8. The Future Directions of Industrial Enterprises 
Chapter 1.9. The Roles of Industrial and Systems Engineering in Large-Scale Organizational Transformation 
Chapter 2.1. The Concept and Importance of Productivity 
Chapter 2.2. Productivity Improvement Through Business 
Chapter 2.3. Total Productivity Management 
Chapter 2.4. Performance Management: A Key Role for Supervisors and Team Leaders 
Chapter 2.5. Managing Change Through Teams 
Chapter 2.6. Involvement, Empowerment, and Motivation 
Chapter 2.7. Engineering Ethics: Application to Industrial Engineering 
Chapter 2.8. Case Study: Productivity Improvement Through Employee Participation 
Chapter 2.9. Case Study: Reducing Labor Costs Using Industrial Engineering Techniques 
Chapter 2.10. Case Study: Teamworking As a Contributor to Global Success 
Chapter 2.11. Case Study: Company Turnaround Using Industrial Engineering Techniques 
Chapter 2.12. Case Study: Improving Response to Customer Demand 
Chapter 2.13. Case Study: Transforming a Company in Central Europe Using Industrial Engineering Methods 
Chapter 3.1. Principles of Engineering Economy and the Capital Allocation Process 
Chapter 3.2. Budgeting and Planning for Profits 
Chapter 3.3. Cost Accounting and Activity-Based Costing 
Chapter 3.4. Product Cost Estimating 
Chapter 3.5. Life Cycle Cost Analysis 
Chapter 3.6. Case Study: Implementing an Activity-Based Costing Program at Auto Parts International 
Chapter 4.1. Methods Engineering and Workplace Design 
Chapter 4.2. Continuous Improvement (Kaizen) 
Chapter 4.3. Work Design and Flow Processes for Support Staff 
Chapter 4.4. Setup Time Reduction 
Chapter 4.5. Case Study: Achieving Quick Machine Setups 
Chapter 5.1. Measurement of Work 
Chapter 5.2. Purpose and Justification of Engineered Labor Standards 
Chapter 5.3. Standard Data Concepts and Development 
Chapter 5.4. Developing Engineered Labor Standards 
Chapter 5.5. Allowances 
Chapter 5.6. Computerized Labor Standards 
Chapter 5.7. Implementation and Maintenance of Engineered Labor Standards 
Chapter 5.8. Work Measurement in Automated Processes 
Chapter 5.9. Case Study: Automated Standard Setting for Casting and Cast Finishing Operations 
Chapter 5.10. Case Study: Labor Standards for Long-Cycled Jobs in the Aerospace Industry 
Chapter 5.11. Case Study: Staffing a Newspaper Pressroom Operation 
Chapter 6.1. Ergonomic Information Resources 
Chapter 6.2. Designing, Implementing, and justifying an Ergonomics Program 
Chapter 6.3. Ergonomic Consumer Product Design 
Chapter 6.4. Manufacturing Ergonomics 
Chapter 6.5. Ergonomics in the Office Environment 
Chapter 6.6. The Interface Between Production System Design and Individual Mechanical Exposure 
Chapter 6.7. Human-Machine System Design and Information Processing 
Chapter 6.8. The Biomechanical Profile of Repetitive Manual Work Routines 
Chapter 6.9. International Environmental Standards Based on ISO 14000 
Chapter 6.10. Occupational Safety Management and Engineering 
Chapter 6.11. Ergonomic Evaluation Tools for Analyzing Work 
Chapter 6.12. Case Study: Prevention of Work-Related Musculoskeletal Disorders in Manufacturing and Service Environments
Chapter 7.1. Performance-Based Compensation: Designing Total Rewards to Drive Performance 
Chapter 7.2. Job Evaluation 
Chapter 7.3. Lean Organization Pay Design 
Chapter 7.4. Reengineering Production Incentive Plans 
Chapter 7.5. Presenting a Case at Arbitration 
Chapter 7.6. Compensation Administration 
Chapter 7.7. Case Study: Modern Labor Relations: The Role of Industrial Engineers and Unions 
Chapter 8.1. A Quantitative Approach to the Site Selection Process 
Chapter 8.2. Facilities Layout and Design 
Chapter 8.3. A Participatory Approach to Computer-Aided Workplace Design 
Chapter 8.4. Planning a Manufacturing Cell 
Chapter 8.5. Case Study: Relocating and Consolidating Plant Operations 
Chapter 8.6. Case Study: Changing from a Line to a Cellular Production System 
Chapter 9.1. Agile Production: Design Principles for Highly Adaptable Systems 
Chapter 9.2. Scheduling and Inventory Control of Manufacturing Systems 
Chapter 9.3. Supporting Lean Flow Production Strategies 
Chapter 9.4. Just-in-Time and Kanban Scheduling 
Chapter 9.5. Planning and Control of Service Operations 
Chapter 9.6. Demand Flow Technology 
Chapter 9.7. An Introduction to Supply Chain Management 
Chapter 9.8. Production Scheduling 
Chapter 9.9. Case Study: An Effective Production System for the Automotive Industry 
Chapter 10.1. Industrial Engineering Support for Materials Management 
Chapter 10.2. Material Handling 
Chapter 10.3. Warehouse Management 
Chapter 10.4. Distribution Systems 
Chapter 10.5. Inventory Management and Control 
Chapter 10.6. Case Study: Lessons Learned from Implementing a Paperless Warehouse Management System 
Chapter 10.7. Developing Engineered Labor Standards in a Distribution Center 
Chapter 11.1. Applied Statistics for the Industrial Engineer 
Chapter 11.2. Principles and Applications of Operations Research 
Chapter 11.3. Guide to Optimization Models 
Chapter 11.4. Applications of Queuing Theory 
Chapter 11.5. Simulation Methodology, Tools, and Applications 
Chapter 11.6. Case Study: Neural Network Applications 
Chapter 12.1. Bar Codes and Other Automated Data Collection Methods 
Chapter 12.2. Management of Data 
Chapter 12.3. Information Network Applications 
Chapter 12.4. Interfacing Technical IE Systems with Business Systems 
Chapter 12.5. Artificial Intelligence and Knowledge Management Systems 
Chapter 13.1. Product Development 
Chapter 13.2. Design for Manufacture and Assembly 
Chapter 13.3. Value Management 
Chapter 13.4. Quality Management 
Chapter 13.5. Complying with ISO 9000 
Chapter 13.6. The Role of Statistical Process Control in Improving Quality 
Chapter 13.7. World-Class Manufacturing – An Industrial Engineering View
Chapter 14.1. Manufacturing Processes 
Chapter 14.2. Process Design and Planning 
Chapter 14.3. Manufacturing Process Design Using Statistical Process Analysis 
Chapter 14.4. Manual and Automated Assembly 
Chapter 14.5. Flexible Automation 
Chapter 14.6. Industrial Process Control 
Chapter 14.7. Packaging Equipment and Methods 
Chapter 14.8. Automation with Robots 
Chapter 14.9. Production Flow Strategies 
Chapter 15.1. Industrial Engineering in Government 
Chapter 15.2. Facilities Planning and Labor Management in the Food Service Industry 
Chapter 15.3. Health Service 
Chapter 15.4. Case Study: Automated Staffing Determination for a Grocery Chain 
Chapter 15.5. Case Study: Development of Job Plans in an Electric Utility 
Chapter 15.6. Case Study: Labor Controls for a Bank 
Chapter 16.1. Computer-Aided Maintenance Planning, Scheduling, and Control 
Chapter 16.2. Benefits of Auditing the Maintenance Department 
Chapter 16.3. Total Productive Maintenance 
Chapter 16.4. Case Study: Automated Job Standards for Aircraft Maintenance 
Chapter 17.1. Charting Techniques 
Chapter 17.2. Stopwatch Time Study 
Chapter 17.3. Work Sampling and Group Timing Technique 
Chapter 17.4. MOST Work Measurement Systems 
Chapter 17.5. Learning Curves 
Chapter 17.6. Group Technology 
Chapter 17.7. CAD/CAM 
Chapter 17.8. Assembly Line Balancing 
Chapter 17.9. Project Management 
Chapter 17.10. Case Study: Applying Learning Curves in Aircraft Production – Procedures and Experiences

Ieh a3

  • 1.
    Chapter 1.1. ThePurpose and Evolution of Industrial Engineering Chapter 1.2. The Role and Career of the Industrial Engineer in the Modern Organization Chapter 1.3. Educational Programs for the Industrial Engineer Chapter 1.4. The Industrial Engineer As a Manager Chapter 1.5. Fundamentals of Industrial Engineer Chapter 1.6. The Future of Industrial Engineering – One perspective Chapter 1.7. Future Technologies for the Industrial Engineer Chapter 1.8. The Future Directions of Industrial Enterprises Chapter 1.9. The Roles of Industrial and Systems Engineering in Large-Scale Organizational Transformation Chapter 2.1. The Concept and Importance of Productivity Chapter 2.2. Productivity Improvement Through Business Chapter 2.3. Total Productivity Management Chapter 2.4. Performance Management: A Key Role for Supervisors and Team Leaders Chapter 2.5. Managing Change Through Teams Chapter 2.6. Involvement, Empowerment, and Motivation Chapter 2.7. Engineering Ethics: Application to Industrial Engineering Chapter 2.8. Case Study: Productivity Improvement Through Employee Participation Chapter 2.9. Case Study: Reducing Labor Costs Using Industrial Engineering Techniques Chapter 2.10. Case Study: Teamworking As a Contributor to Global Success Chapter 2.11. Case Study: Company Turnaround Using Industrial Engineering Techniques Chapter 2.12. Case Study: Improving Response to Customer Demand Chapter 2.13. Case Study: Transforming a Company in Central Europe Using Industrial Engineering Methods Chapter 3.1. Principles of Engineering Economy and the Capital Allocation Process Chapter 3.2. Budgeting and Planning for Profits Chapter 3.3. Cost Accounting and Activity-Based Costing Chapter 3.4. Product Cost Estimating Chapter 3.5. Life Cycle Cost Analysis Chapter 3.6. Case Study: Implementing an Activity-Based Costing Program at Auto Parts International Chapter 4.1. Methods Engineering and Workplace Design Chapter 4.2. Continuous Improvement (Kaizen) Chapter 4.3. Work Design and Flow Processes for Support Staff Chapter 4.4. Setup Time Reduction Chapter 4.5. Case Study: Achieving Quick Machine Setups Chapter 5.1. Measurement of Work Chapter 5.2. Purpose and Justification of Engineered Labor Standards Chapter 5.3. Standard Data Concepts and Development Chapter 5.4. Developing Engineered Labor Standards Chapter 5.5. Allowances Chapter 5.6. Computerized Labor Standards Chapter 5.7. Implementation and Maintenance of Engineered Labor Standards Chapter 5.8. Work Measurement in Automated Processes Chapter 5.9. Case Study: Automated Standard Setting for Casting and Cast Finishing Operations Chapter 5.10. Case Study: Labor Standards for Long-Cycled Jobs in the Aerospace Industry Chapter 5.11. Case Study: Staffing a Newspaper Pressroom Operation Chapter 6.1. Ergonomic Information Resources Chapter 6.2. Designing, Implementing, and justifying an Ergonomics Program Chapter 6.3. Ergonomic Consumer Product Design Chapter 6.4. Manufacturing Ergonomics Chapter 6.5. Ergonomics in the Office Environment Chapter 6.6. The Interface Between Production System Design and Individual Mechanical Exposure Chapter 6.7. Human-Machine System Design and Information Processing Chapter 6.8. The Biomechanical Profile of Repetitive Manual Work Routines Chapter 6.9. International Environmental Standards Based on ISO 14000 Chapter 6.10. Occupational Safety Management and Engineering Chapter 6.11. Ergonomic Evaluation Tools for Analyzing Work Chapter 6.12. Case Study: Prevention of Work-Related Musculoskeletal Disorders in Manufacturing and Service Environments
  • 2.
    Chapter 7.1. Performance-BasedCompensation: Designing Total Rewards to Drive Performance Chapter 7.2. Job Evaluation Chapter 7.3. Lean Organization Pay Design Chapter 7.4. Reengineering Production Incentive Plans Chapter 7.5. Presenting a Case at Arbitration Chapter 7.6. Compensation Administration Chapter 7.7. Case Study: Modern Labor Relations: The Role of Industrial Engineers and Unions Chapter 8.1. A Quantitative Approach to the Site Selection Process Chapter 8.2. Facilities Layout and Design Chapter 8.3. A Participatory Approach to Computer-Aided Workplace Design Chapter 8.4. Planning a Manufacturing Cell Chapter 8.5. Case Study: Relocating and Consolidating Plant Operations Chapter 8.6. Case Study: Changing from a Line to a Cellular Production System Chapter 9.1. Agile Production: Design Principles for Highly Adaptable Systems Chapter 9.2. Scheduling and Inventory Control of Manufacturing Systems Chapter 9.3. Supporting Lean Flow Production Strategies Chapter 9.4. Just-in-Time and Kanban Scheduling Chapter 9.5. Planning and Control of Service Operations Chapter 9.6. Demand Flow Technology Chapter 9.7. An Introduction to Supply Chain Management Chapter 9.8. Production Scheduling Chapter 9.9. Case Study: An Effective Production System for the Automotive Industry Chapter 10.1. Industrial Engineering Support for Materials Management Chapter 10.2. Material Handling Chapter 10.3. Warehouse Management Chapter 10.4. Distribution Systems Chapter 10.5. Inventory Management and Control Chapter 10.6. Case Study: Lessons Learned from Implementing a Paperless Warehouse Management System Chapter 10.7. Developing Engineered Labor Standards in a Distribution Center Chapter 11.1. Applied Statistics for the Industrial Engineer Chapter 11.2. Principles and Applications of Operations Research Chapter 11.3. Guide to Optimization Models Chapter 11.4. Applications of Queuing Theory Chapter 11.5. Simulation Methodology, Tools, and Applications Chapter 11.6. Case Study: Neural Network Applications Chapter 12.1. Bar Codes and Other Automated Data Collection Methods Chapter 12.2. Management of Data Chapter 12.3. Information Network Applications Chapter 12.4. Interfacing Technical IE Systems with Business Systems Chapter 12.5. Artificial Intelligence and Knowledge Management Systems Chapter 13.1. Product Development Chapter 13.2. Design for Manufacture and Assembly Chapter 13.3. Value Management Chapter 13.4. Quality Management Chapter 13.5. Complying with ISO 9000 Chapter 13.6. The Role of Statistical Process Control in Improving Quality Chapter 13.7. World-Class Manufacturing – An Industrial Engineering View
  • 3.
    Chapter 14.1. ManufacturingProcesses Chapter 14.2. Process Design and Planning Chapter 14.3. Manufacturing Process Design Using Statistical Process Analysis Chapter 14.4. Manual and Automated Assembly Chapter 14.5. Flexible Automation Chapter 14.6. Industrial Process Control Chapter 14.7. Packaging Equipment and Methods Chapter 14.8. Automation with Robots Chapter 14.9. Production Flow Strategies Chapter 15.1. Industrial Engineering in Government Chapter 15.2. Facilities Planning and Labor Management in the Food Service Industry Chapter 15.3. Health Service Chapter 15.4. Case Study: Automated Staffing Determination for a Grocery Chain Chapter 15.5. Case Study: Development of Job Plans in an Electric Utility Chapter 15.6. Case Study: Labor Controls for a Bank Chapter 16.1. Computer-Aided Maintenance Planning, Scheduling, and Control Chapter 16.2. Benefits of Auditing the Maintenance Department Chapter 16.3. Total Productive Maintenance Chapter 16.4. Case Study: Automated Job Standards for Aircraft Maintenance Chapter 17.1. Charting Techniques Chapter 17.2. Stopwatch Time Study Chapter 17.3. Work Sampling and Group Timing Technique Chapter 17.4. MOST Work Measurement Systems Chapter 17.5. Learning Curves Chapter 17.6. Group Technology Chapter 17.7. CAD/CAM Chapter 17.8. Assembly Line Balancing Chapter 17.9. Project Management Chapter 17.10. Case Study: Applying Learning Curves in Aircraft Production – Procedures and Experiences