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Human Resources
      Management Workshop
           Overview




          Nguyen Trong Quy
Global Management Laboratory Vietnam


                      Copyright Global Management Laboratory Inc. All Rights Reserved
A walk through the course outline




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
L ch

   Overview                                     AM                                                           PM
                            Gi i ithi u
                             Gi thi u                                                             Phát tri n ngu n nhân l l cc
                                                                                                   Phát tri n ngu n nhân
                            Qu n lý nhân ss là gì?
                             Qu n lý nhân là gì?                                                  B nhi m
                                                                                                   B nhi m
       Day 1
       Day 1                Vai trò, trách nhi m cc aa
                             Vai trò, trách nhi m                                                   ánh giá
                            phòng HR & GA                                                            ánh giá
                             phòng HR & GA                                                        Thúc yy ng cơ làm vi cc
                            Tuy n d ng                                                             Thúc         ng cơ làm vi
                             Tuy n d ng



                                                                                                    ng d ng lu t tlao ng
                                                                                                     ng d ng lu lao ng
                            Quan lý lao ng
                             Quan lý lao ng
       Day 2
       Day 2                Lu t tlao ng
                                                                                                  Nh ng trư ng h p khó xx
                                                                                                   Nh ng trư ng h p khó
                             Lu lao ng                                                            lý
                                                                                                   lý



                            Hành chính, nhân ss
                             Hành chính, nhân
                            trong công ty tiêu chu n
                             trong công ty tiêu chu n                                             Hành chính nhân ss trong
                                                                                                   Hành chính nhân trong
       Day 3
       Day 3                Hành chính, nhân ss                                                   công ty i im i i
                             Hành chính, nhân                                                      công ty   m
                            trong công ty cc i iti n
                             trong công ty       ti n

                        Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                            #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
               Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Qu n lý nhân s là gì


                                                            What is human
                                                              resource
                                                            management?




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Qu n lý nhân s - HRM




                                     Có s v t                      Phương                                      Con
    Máy móc   V t li u                                                                       Tài chính
                                       ch t                         pháp                                      ngư i




                         Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                             #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Vai trò, trách nhi m c a phòng HR & GA




                                          Qu n lý
                                        hành chính,
                                          nhân s




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Nhi m v chính c a HR

        Tuy n d ng
                                                                                             ào t o




        ánh giá, Thù lao                                                              Làm vi c




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
M c ích c a qu n lý nhân s là gì?




                                                                                                                 D
                                                                                                             c


                                                                                                                 ch ph
                                                                                                     vi



                                                                                                                   v m
                                                                                               m




                                                                                                                     &
                                                                                             là
                                                                                                     K t qu




                                                                                                                       s
                                                                                       ơi
    Cung c p d ch v




                                                                                                                         n
                                                                                      N
                                                                                                   Kinh doanh
        c a HR                                 K ttqu
                                                K qu
                                                                                                       Kh năng




                                                                                      N
                                                                                       hâ
                                                                                          n




                                                                                                                     i
                                                                                                  vi
                                                                                                    ên
        Win - win




                        Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                            #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
               Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Tuy n d ng




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Quy trình tuy n d ng




     K ho ch                                 Thông tin
                                                                                                              L a ch n
     nhân l c                               tuy n d ng



    Ký k t h p                         Thông báo k t                                                           Ki m tra,
         ng                                qu                                                                 ph ng v n




                         Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                             #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Phát tri n, ào t o




                       Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                           #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
              Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Lo i hình ào t o



                                                OJT
                                                OJT



                                                   HRD
                                                   HRD


        OFF
        OFF-J
            -JT
              T                                                                         OCT
                                                                                        OCT

                     Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                         #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
            Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Phân b công vi c




                     Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                         #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
            Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
M c ích c a chuy n                                       i công vi c - JR


                                                                                                   • S d ng úng ngư i
                    iv i                        T n d ng t i a                                         úng vi c
                  công ty                                                                          • Mang l i ng cơ
  Job Rotation


                                                   nhân tài
                                                                                                     làm vi c cho nhân
                                                                                                     viên
                                                                                                   • T i a hóa kh năng
                   i v i các                       áp ng m c                                           óng góp c a nhân
                 phòng ban                      tiêu v nhân l c                                      viên vào s phát
                                                                                                     tri n c a công ty
                                                                                                   • T o i u ki n và cơ
                                                                                                     h i cho nhân viên
                    i v i cá                    Có cơ h i kh ng                                      thay i i u ki n
                    nhân                            nh mình                                          làm vi c t t hơn.




                            Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                   Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Ví d : K t qu                                ào t o JR
       B ng ánh giá k t qu                       ào t o JR (Master)
nêt ọH       TT   GĐ gnổT 02ĐC 91ĐC 81ĐC 71ĐC 61ĐC 51ĐC 41ĐC 31ĐC 21ĐC 11ĐC 01ĐC 9ĐC 8ĐC 7ĐC 6ĐC 5ĐC 4ĐC 3ĐC 2ĐC 1ĐC enoZ
       tệiV 1       4
     gnặĐ 2         2
       hnA 3        3
)A( hnàhT 4         3
     nâuX 5         2
)B( hnàhT 6         2
     gnưH 7         2
        iảH 8       3
       hnA 9        2
      mâT 01        2
      mêiL 11       3
        iợH 21      2
       cắB 31       2
      nêiH 41       3
    hnáhK 51        2 Công o n chưa có ngư i
    nếyuX 61        2 thay th ( ang ào t o)
       hnA 71       2
    tếyuQ 81        2
     gnăĐ 91        3
        iạĐ 02      2
      nếiT 12       4
     gnổT                 2    1
                               1
                               1
                               1    5    4    2    6    4    2    2    1
                                                                       1
                                                                       1
                                                                       1    3    3   2   3   2   2 3 2 1 2   1
                                                                                                             1
                                                                                                             1

                                             Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                                 #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                                    Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
ánh giá, thù lao




            10                                                                                       10




                      Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                          #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
             Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
H th ng qu n lý năng l c làm vi c
Là quy trình ư c s d ng      phát hi n, ng viên, o lư ng, ánh giá, nâng
cao và khen thư ng năng l c làm vi c c a nhân viên


        Năng l c làm vi c

                                                                                 Ki n th c

                                                                                    K năng

                                                           Kh năng phát tri n

                                                                   Thái                             , hành vi
                             Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                 #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                    Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
ng Cơ Làm Vi c




you can take a horse to the water but you cannot force it to drink
                        Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                            #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
               Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Thuy t nhu c u c a MASLOW

                                                                                               Ư c
                                                                                               mơ,
                                                                                               sáng

                                               Hoàn thi n                                       t o




                 ao
                                                                                      T tr ng, t
                                                                                    tin, thành qu ,
              pc                                                                      ngư i khác
                                  Kính tr ng                                          kính tr ng
             C


               Tình c m &                                                  Tình b n, gia ình,
                                                                            quan h riêng tư
                 s h u
                                                                 S c kh e, công vi c, ngu n
                                                                  l c, o c, gia ình, tài
        p




              An toàn                                                      s n…
        h
    pt




                                                                      Ăn, u ng, ng , ngh , …
    C




            Th ch t

                        Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                            #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
               Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Thúc y        ng cơ làm vi c và h th ng
liên quan

    Thúc    y ng cơ làm
             vi c



                                                                                              H th ng lương



                                                                                            H th ng ào t o



                                                                                         H th ng thăng ti n



                                                                                H th ng ánh giá & khen
                                                                                       thư ng
                        Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                            #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
               Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
             #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
ADVANCED HRM


Global Management Laboratory




                  Copyright Global Management Laboratory Inc. All Rights Reserved
Overview

  Structure                Topic                                             Description                          Action after WS

    What is
     What is                                                        Define HRM goal to achieve in
                         Definition                                                                                Orient HRM
advanced HRM?                                                                 future
 advanced HRM?


                                                                Increase profit & grow up                          Define where your
Company goal
 Company goal    Stages of development
                                                                periodically                                       company is



                       Development
                                                                For the existance and development,                 Where production
                 • Standard
 Product goal
  Product goal   • Improvement
                                                                company must level up their                        is, where you would
                                                                ability periodically                               like it to be
                 • Innovation

                   Support production                                                                              Define actions to
                                                                Appropriate HR service to the
Administration
Administration   • HRM – must have                                                                                 take to support now
                                                                development and go one step
    goal         • HRM – better to have                                                                            and actions to be
     goal        • HRM – want to have
                                                                beyond
                                                                                                                   ready for changes

                     KSA + behavior                                     KSA + behavior
                 • Must have                                    What kind of KSA & behavior HR                     What to develop,
HR member goal
HR member goal   • Better to have                               members need to up-grade and                       what to expand
                 • Want to have                                 expand

                             Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                 #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                    Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
Nâng cao                ng c p
H ng m c              Tiêu chu n                                           Thách th c                                                Lý tư ng

                Xây dd ng tiêu chu n,                              Ch nh s s aa tiêu chunn
                                                                    Ch nh tiêu chu                                          Luôn luôn áp ng nhu
Tuy n d ng
 Tuy n d ng
                 Xây ng tiêu chu n,
                th c c hinn theo tiêu chunn
                                                                                                                              Luôn luôn áp ng nhu
                 th hi theo tiêu chu                               theo t t ng th i i kỳ
                                                                    theo ng th kỳ                                           c cuu nhân l c c
                                                                                                                                 nhân l



                N i i quy, ý th c,c, an toàn,
                 N quy, ý th an toàn,                              Xây dd ng hh th ng ào                                    Duy trì và phát tri nn h
   ào t t oo                                                         Xây ng        th ng ào                                  Duy trì và phát tri h
    ào          5S, teamwork
                 5S, teamwork                                           OJT, Off-JT, OCT
                                                                   t too OJT, Off-JT, OCT                                   th ng OJT, Off-JT, OCT
                                                                                                                             th ng OJT, Off-JT, OCT




                                                                                                                 Lu t lao




                                                                                                                                                       Lu t lao
                                                        Lu t lao
                                                                   JR –– mt t s bb ph nn
 Giao vi cc     Công vi c, năng l c                                 JR m s          ph                                      JR – toàn công ty
 Giao vi         Công vi c, năng l c                               trong công ty
                                                                    trong công ty
                                                                                                                             JR – toàn công ty




                                                                                                                 ng+1




                                                                                                                                                       ng+2
                                                        ng
                                                                   Kh năng, hành vi, thái
  ánh giá
   ánh giá      Hoàn thành
                 Hoàn thành
                                                                    Kh năng, hành vi, thái                                  3600 0
                                                                                                                             360



                Th c hi n lương, thư ng                                                                                     Duy trì h th ng lương,
 Thù lao
  Thù lao
                 Th c hi n lương, thư ng
                theo ch
                                                                        xu t t lương, thưng
                                                                         xu lương, thư ng
                                                                                                                             Duy trì h th ng lương,
                 theo ch , , chính sách
                            chính sách                                                                                      thư ng c cnh tranh
                                                                                                                             thư ng nh tranh




           ng cơ làm vi c                               Phát tri n nhân tài                                             Môi trư ng làm vi c t t

                                       Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                           #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                              Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
No-wall HR room




              3600 view




                                                                                                                                 Vi c làm
                                                                                                 Xây d ng

                                                        Tuy n d ng, phát
Others come in for suport from 3600




                                                                                ánh giá, tr
                                                          hi n nhân tài




                                                                                 lương
                                                                                                 chi n lư c,
Information comes in from 3600                                                                   chính sách




                                                                                                                        ào t o
Information comes out to share

Recognize changes from 3600

Prepare for changes from 3600
                                                                                 Pháp lu t
Set up strategy, policy from 3600

                                   Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                                       #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
                          Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
DST - PDCA
Human Resource Strategy can be defined from DST-PDCA
      D   S

  A   P T


  C   D
                Plan                                   Do                              Check                Action

  Think

  See
              DST - PDCA
  Draw
                       Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
                           #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
              Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com

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Human Resources Overview Nguyen Trong Quy

  • 1. Human Resources Management Workshop Overview Nguyen Trong Quy Global Management Laboratory Vietnam Copyright Global Management Laboratory Inc. All Rights Reserved
  • 2. A walk through the course outline Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 3. L ch Overview AM PM Gi i ithi u Gi thi u Phát tri n ngu n nhân l l cc Phát tri n ngu n nhân Qu n lý nhân ss là gì? Qu n lý nhân là gì? B nhi m B nhi m Day 1 Day 1 Vai trò, trách nhi m cc aa Vai trò, trách nhi m ánh giá phòng HR & GA ánh giá phòng HR & GA Thúc yy ng cơ làm vi cc Tuy n d ng Thúc ng cơ làm vi Tuy n d ng ng d ng lu t tlao ng ng d ng lu lao ng Quan lý lao ng Quan lý lao ng Day 2 Day 2 Lu t tlao ng Nh ng trư ng h p khó xx Nh ng trư ng h p khó Lu lao ng lý lý Hành chính, nhân ss Hành chính, nhân trong công ty tiêu chu n trong công ty tiêu chu n Hành chính nhân ss trong Hành chính nhân trong Day 3 Day 3 Hành chính, nhân ss công ty i im i i Hành chính, nhân công ty m trong công ty cc i iti n trong công ty ti n Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 4. Qu n lý nhân s là gì What is human resource management? Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 5. Qu n lý nhân s - HRM Có s v t Phương Con Máy móc V t li u Tài chính ch t pháp ngư i Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 6. Vai trò, trách nhi m c a phòng HR & GA Qu n lý hành chính, nhân s Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 7. Nhi m v chính c a HR Tuy n d ng ào t o ánh giá, Thù lao Làm vi c Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 8. M c ích c a qu n lý nhân s là gì? D c ch ph vi v m m & là K t qu s ơi Cung c p d ch v n N Kinh doanh c a HR K ttqu K qu Kh năng N hâ n i vi ên Win - win Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 9. Tuy n d ng Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 10. Quy trình tuy n d ng K ho ch Thông tin L a ch n nhân l c tuy n d ng Ký k t h p Thông báo k t Ki m tra, ng qu ph ng v n Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 11. Phát tri n, ào t o Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 12. Lo i hình ào t o OJT OJT HRD HRD OFF OFF-J -JT T OCT OCT Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 13. Phân b công vi c Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 14. M c ích c a chuy n i công vi c - JR • S d ng úng ngư i iv i T n d ng t i a úng vi c công ty • Mang l i ng cơ Job Rotation nhân tài làm vi c cho nhân viên • T i a hóa kh năng i v i các áp ng m c óng góp c a nhân phòng ban tiêu v nhân l c viên vào s phát tri n c a công ty • T o i u ki n và cơ h i cho nhân viên i v i cá Có cơ h i kh ng thay i i u ki n nhân nh mình làm vi c t t hơn. Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 15. Ví d : K t qu ào t o JR B ng ánh giá k t qu ào t o JR (Master) nêt ọH TT GĐ gnổT 02ĐC 91ĐC 81ĐC 71ĐC 61ĐC 51ĐC 41ĐC 31ĐC 21ĐC 11ĐC 01ĐC 9ĐC 8ĐC 7ĐC 6ĐC 5ĐC 4ĐC 3ĐC 2ĐC 1ĐC enoZ tệiV 1 4 gnặĐ 2 2 hnA 3 3 )A( hnàhT 4 3 nâuX 5 2 )B( hnàhT 6 2 gnưH 7 2 iảH 8 3 hnA 9 2 mâT 01 2 mêiL 11 3 iợH 21 2 cắB 31 2 nêiH 41 3 hnáhK 51 2 Công o n chưa có ngư i nếyuX 61 2 thay th ( ang ào t o) hnA 71 2 tếyuQ 81 2 gnăĐ 91 3 iạĐ 02 2 nếiT 12 4 gnổT 2 1 1 1 1 5 4 2 6 4 2 2 1 1 1 1 3 3 2 3 2 2 3 2 1 2 1 1 1 Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 16. ánh giá, thù lao 10 10 Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 17. H th ng qu n lý năng l c làm vi c Là quy trình ư c s d ng phát hi n, ng viên, o lư ng, ánh giá, nâng cao và khen thư ng năng l c làm vi c c a nhân viên Năng l c làm vi c Ki n th c K năng Kh năng phát tri n Thái , hành vi Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 18. ng Cơ Làm Vi c you can take a horse to the water but you cannot force it to drink Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 19. Thuy t nhu c u c a MASLOW Ư c mơ, sáng Hoàn thi n t o ao T tr ng, t tin, thành qu , pc ngư i khác Kính tr ng kính tr ng C Tình c m & Tình b n, gia ình, quan h riêng tư s h u S c kh e, công vi c, ngu n l c, o c, gia ình, tài p An toàn s n… h pt Ăn, u ng, ng , ngh , … C Th ch t Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 20. Thúc y ng cơ làm vi c và h th ng liên quan Thúc y ng cơ làm vi c H th ng lương H th ng ào t o H th ng thăng ti n H th ng ánh giá & khen thư ng Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 21. Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 22. ADVANCED HRM Global Management Laboratory Copyright Global Management Laboratory Inc. All Rights Reserved
  • 23. Overview Structure Topic Description Action after WS What is What is Define HRM goal to achieve in Definition Orient HRM advanced HRM? future advanced HRM? Increase profit & grow up Define where your Company goal Company goal Stages of development periodically company is Development For the existance and development, Where production • Standard Product goal Product goal • Improvement company must level up their is, where you would ability periodically like it to be • Innovation Support production Define actions to Appropriate HR service to the Administration Administration • HRM – must have take to support now development and go one step goal • HRM – better to have and actions to be goal • HRM – want to have beyond ready for changes KSA + behavior KSA + behavior • Must have What kind of KSA & behavior HR What to develop, HR member goal HR member goal • Better to have members need to up-grade and what to expand • Want to have expand Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 24. Nâng cao ng c p H ng m c Tiêu chu n Thách th c Lý tư ng Xây dd ng tiêu chu n, Ch nh s s aa tiêu chunn Ch nh tiêu chu Luôn luôn áp ng nhu Tuy n d ng Tuy n d ng Xây ng tiêu chu n, th c c hinn theo tiêu chunn Luôn luôn áp ng nhu th hi theo tiêu chu theo t t ng th i i kỳ theo ng th kỳ c cuu nhân l c c nhân l N i i quy, ý th c,c, an toàn, N quy, ý th an toàn, Xây dd ng hh th ng ào Duy trì và phát tri nn h ào t t oo Xây ng th ng ào Duy trì và phát tri h ào 5S, teamwork 5S, teamwork OJT, Off-JT, OCT t too OJT, Off-JT, OCT th ng OJT, Off-JT, OCT th ng OJT, Off-JT, OCT Lu t lao Lu t lao Lu t lao JR –– mt t s bb ph nn Giao vi cc Công vi c, năng l c JR m s ph JR – toàn công ty Giao vi Công vi c, năng l c trong công ty trong công ty JR – toàn công ty ng+1 ng+2 ng Kh năng, hành vi, thái ánh giá ánh giá Hoàn thành Hoàn thành Kh năng, hành vi, thái 3600 0 360 Th c hi n lương, thư ng Duy trì h th ng lương, Thù lao Thù lao Th c hi n lương, thư ng theo ch xu t t lương, thưng xu lương, thư ng Duy trì h th ng lương, theo ch , , chính sách chính sách thư ng c cnh tranh thư ng nh tranh ng cơ làm vi c Phát tri n nhân tài Môi trư ng làm vi c t t Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 25. No-wall HR room 3600 view Vi c làm Xây d ng Tuy n d ng, phát Others come in for suport from 3600 ánh giá, tr hi n nhân tài lương chi n lư c, Information comes in from 3600 chính sách ào t o Information comes out to share Recognize changes from 3600 Prepare for changes from 3600 Pháp lu t Set up strategy, policy from 3600 Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com
  • 26. DST - PDCA Human Resource Strategy can be defined from DST-PDCA D S A P T C D Plan Do Check Action Think See DST - PDCA Draw Copy rights 2008, Global Management Laboratory Vietnam all rights reserved #1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: quynt@gmlvn.com, Web: http://www.gmlvn.com