The document describes two quality assurance (QA) professionals, Dawn and Pushpa, and their different experiences with agile development projects. Dawn finds that on her project, communication and collaboration between QA and developers is lacking, with developers not involving her, not fixing broken tests, and dismissing her identified defects. In contrast, Pushpa's project involves QA fully in activities like writing acceptance criteria, participating in story planning and review, and pairing on test automation; this results in higher quality software through improved collaboration.