1. The Health Service System of the City & County
of San Francisco is dedicated to preserving and
improving sustainable, quality health benefits and
to enhancing the well-being of employees, retirees
and their families.

2. Health Service System Overview
• HSS administers health benefits for employees and retirees the
of City & County of San Francisco, the Unified School District,
City College and the Superior Court.
• This includes
- Medical - Employee Assistance Program (EAP)
- Dental - Flexible Spending
- Vision - Long Term Disability (most unions)
- Group Life Insurance (some unions)
• The health benefits plan year is January to December.

3. HSS Contact Information
PHONE:
(415) 554-1750
IN PERSON:
1145 Market Street 3rd
Floor
San Francisco, CA
PHONE AND OFFICE HOURS:
Monday through Friday
8:00am to 5:00pm
(Open at 9:30 am every other Thursday)
WEBSITE:
www.myhss.org

4. Open Enrollment
• Open Enrollment takes place in October for the plan year
beginning the following January to December.
• During Open Enrollment you may:
- keep or change your benefit elections
- add or drop dependents
- open or re-open a flexible spending account
• HSS mails Open Enrollment info. Make sure HSS has your
current address!

5. Employee Well-being
• Lunchtime fitness classes and workshops throughout the City.
Class calendar online at myhss.org.
• Employee wellness center at 1145 Market Street 1st
Floor.
• Fitness club/gym discounts.
• Health plans also offer additional wellness benefits.
• Individual departments may also offer other
wellness programs.

6. Employee Assistance Program (EAP)
• Short-term therapy and counseling
• No cost (free) to all employees and their family members
• Staffed by state certified, licensed therapists
• Completely confidential
• Voluntary
• Appointments available 9:00am to 4:00pm,
Monday through Friday
• To schedule a confidential EAP appointment call
(800) 795-2351.

7. Stay Informed About Your Benefits
• Rates and benefits change every year!
• Visit myhss.org and register online for monthly
email updates.
• Make sure HSS has your correct mailing address.
Contact HSS if you have a change of address.
• Call or visit HSS Member Services if you have questions
about your benefits: (415) 554-1750.

8. myhss.org