This document provides instructions for changing personal information in a QNET account. The user clicks on the personal details dropdown button and selects "Personal Info" then "Update Email and Address" to access the update form. They enter their Q Account pin code and security details before filling out the new personal information, including ID type and number, date of birth, beneficiary, and nationality. Clicking "Update" submits the changes and confirms them with a success message.

1. How to change Personal
information?
If you need further assistance please call or email the QNET Global
Support Centre from anywhere: +603 7949 8288 (All languages)
Email Support: global.support@qnet.net
Or help Center located in your Virtual office
Click on personal details dropdown button,
click “Personal Info”, then
“Update Email and Address”
(VO 2.1)
Go to “My Profile” click on “Update Email and
Address” (VO 1.0)
Key in your Q Account pin code and click on “Validate”
Key in your security question and security word then click
on “Proceed”
In this page you can change your:
1. Valid ID type & Valid ID number
2. Date of Birth
3. Beneficiary Name & Relationship of the beneficiary
4. Nationality
Fill up your new information then click on “Update”
OR
You will receive a pop-up message that your
information is updated successfully