Healthcare practices nowadays have more than their fair share of nuisances. Non-medical requirements, including compliance and reporting, are becoming increasingly burdensome, leading them to outsource non-core tasks like billing, coding, and collections. Offshore medical billing companies have become an important element of the industry. While they won’t be able to totally replace a US-based medical billing business or an in-house billing staff, they can be quite effective in boosting overall profits. So, what are the questions you should ask before hiring an offshore medical billing company to handle your practice?

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Questions to Ask an Offshore Medical Billing
Company Before Hiring
Healthcare practices nowadays have more than their fair share of nuisances. Non-medical
requirements, including compliance and reporting, are becoming increasingly
burdensome, leading them to outsource non-core tasks like billing, coding, and
collections. Offshore medical billing companies have become an important element of the
industry. While they won’t be able to totally replace a US-based medical billing business or
an in-house billing staff, they can be quite effective in boosting overall profits. So, what are
the questions you should ask before hiring an offshore medical billing company to handle
your practice?

2. inquiry@infohubservices.com https://infohubservices.com/ Call us +91 829-746-441

3. What is Their Hourly Rate?
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1. Will they charge you for services in “FTE” increments or by the
number of hours worked?
2. If your workload or circumstances change, how readily can you
add or eliminate hours or workers?
3. What type of contractual commitment are they looking for? A
365-day notice period? Is the notice period termination a 30
days, 90 days or 365 days?

4. Are They HIPPAA Compliant?
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Working with an ISO-certified medical billing company that
complies with the Health Insurance Portability and
Accountability Act is in your best interests. The
Company’s HIPAA compliance assures all your patient records and
other documents are kept safe with your billing partner.
Furthermore, you will have peace of mind knowing that the
personal patient records will not be misused or mismanaged.

5. What is Their Scope of Services?
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This is one of the most crucial points that the service provider
should address. There are also cases where billing companies cite
an inaccessibility to medical records or other information as a
reason for denials and ask practices to appeal. As a result, before
entering a trade, be sure that all of the criteria for missing
information are properly specified. It’s a good idea to know who’s
in charge of payment posting, coding, claims filing, charge entry,
patient demographic entry, and account receivable follow-up,
among other things. Make it clear that they will compensate you
for the use of any of your resources as a mediator between your
practice and the billing business in any way.

6. Few things to check
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How will they maintain track of your billing processes and
rules?
How will they work with your in-house team and communicate
with them?
What procedures do they use to ensure HIPAA compliance?
Email system with encryption
File transfer encryption
Remote terminal access through VPN

7. Advantages of Choosing Offshore Medical
Billing Company
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Minimal Billing Errors- Offshore medical billing services give you access to
domain-specific professionals with the skills you need to complete even the most
complex claim submission processes with little to no errors. Due to the fact that
medical billing is one of the key objectives, vendors guarantee that their workers receive
extensive training and evaluations to ensure that they can complete this task without
error.
Increased Revenue- Healthcare organizations can save on salaries, benefits,
and training that would otherwise be spent on operating an in-house medical coding
and billing department. They wouldn’t have to invest in office space to house the
department or the infrastructure, either. An offshoring vendor’s pricing structures are
flexible, allowing clients to pick the optimal plan for their needs.

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Effective Workflow- Maintaining an in-house workforce to perform medical
coding and billing duties can fall flat at times due to a drop in personnel strength,
which has a direct impact on a healthcare organization’s revenue generating
possibilities. Offshore companies assign teams to their clients who are available at all
times to ensure that claims are processed accurately and quickly.
Increased Security- A well-known offshore medical billing company has the
ethics to provide complete openness in their invoicing process. These businesses
adhere to HIPAA laws and provide entirely secure medical billing systems to protect
clients from potential hacking threats. They must have a strong security architecture in
place to ensure client data confidentiality and provide a secure environment for
sensitive customer data.
Info Hub, an offshore medical billing company assures complete transparency, and
control over your account. Our professional team can assist in boosting your revenue
with timely reimbursements and error-free claims submissions. Contact us today to
know about how we can help your practice gain momentum and improve its financial
health.

9. Conclusion
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Whether your practice is experiencing rapid growth or you are looking for ways to
make your practice more efficient so that you can begin efforts to bring in new
patients, it makes sense to consider outsourcing medical billing services.
Outsourcing to an experienced agency such as Info Hub has numerous advantages,
as long as you carefully vet the companies for your contract.

10. About Us
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Though there are several common benefits offered by offshore medical
billing companies, but choosing the right medical billing partner plays a
vital role. Info Hub is one of the leading offshore medical billing companies
in Coimbatore, India, with sophisticated infrastructure and skilled
manpower that is highly experienced in multiple aspects of medical billing
and coding, to support healthcare practices grow heights and develop
consistency in generating revenue.
If you are looking to outsource your medical billing and coding services to a
reliable outsourcing partner, Info Hub is your ideal choice. With more than a
decade experience in providing excellent medical billing and coding
services, Info Hub has earned high client value by building trust with its top-
notch services. For a quick appointment, make a call to +1-888-694-8634 /
+91-0422-4212455.

11. Contact Us
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Info Hub,
Sf No 558/2, Udayampalyam Rd, Nava
India,
Coimbatore,
Tamil Nadu 641028
Call Us: +91 829-745-6441
Email Us At: inquiry@infohubservices.com