Holiday Preparation
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The holiday season is upon us and we can already feel the enthusiasm and pressure that it brings along. Here are a few tips to help contact centers manage their customer queries and provide them a superior experience during the holiday season.
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The winters of long ago were harsh and unforgiving. Snow would blanket the ground for months at a time, making travel difficult and resources scarce. People had to work together to survive the brutal cold and find enough food and warmth to last until spring.
Se equivocó la paloma2013
El poema describe a una paloma que comete varios errores al confundir diferentes cosas: va hacia el sur pensando que iba al norte, confunde el trigo con el agua, el mar con el cielo, la noche con la mañana, las estrellas con el rocío, el calor con la nevada, la falda con la blusa y el corazón ajeno con su propia casa. A través de la paloma, el poema sugiere que es natural equivocarse al no distinguir claramente las cosas.
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