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Healthcare Reform
Greg Collins
President & CEO
Parker, Smith & Feek
3
Health Care Reform:Health Care Reform:
Implications for EmployersImplications for Employers
Presented by:
Melanie K. Curtice
Stoel Rives LLP
May 5, 2010
2
4
Health Care Reform LegislationHealth Care Reform Legislation
• Patient Protection and Affordable Care Act (PPACA)
Pub. L. No. 111-148 (Senate bill, H.R. 3590)
• PPACA amended by Health Care and Education
Reconciliation Act (HCERA)
Pub. L. No. 111-152 (House reconciliation bill,
H.R. 4872)
• PPACA as amended by HCERA is referred to in this
presentation as “PPACA”
5
Effective DatesEffective Dates
• Variety of Effective Dates
– Immediately
– When Regulations are Issued
– June 2010
– October 2010
– January 2011
– March 2012
– January 2013
– January 2014
– January 2018
6
Immediate ChangesImmediate Changes
• Coverage for dependent children is tax-free through
the taxable year in which the child turns age 26
– Implications for Employers:
• IRS Notice 2010-38
– Effective March 30, 2010
– Important to distinguish mandate to offer coverage to older children
– Imputing income and cafeteria plan elections
– Health FSAs
– FICA/FUTA
• Adjust payroll practices
• Notify employees
• Options for making changes now
3
7
As Soon as Regulations are IssuedAs Soon as Regulations are Issued
• Large employers subject to the Fair Labor Standards
Act (200+ employees) must automatically enroll new
full-time employees into health plans offered by the
employer and automatically continue plan enrollment
for current employees
– Preempts state wage and hour laws
– Implications for Employers:
• Prepare for automatic enrollment
– Employees must receive notice and an opportunity opt out
• Think through issues such as waiting periods and
seasonal employees
8
Effective June 20, 2010Effective June 20, 2010
• Temporary reinsurance for early retirees
• Reimburse plans for certain retiree coverage for
retirees between 55 and 65 who are not Medicare-
eligible
• Pays 80% of claims between $15,000 and $90,000
– Ends in 2014 or when $5B appropriated has been spent
– White House Fact Sheet
9
Effective June 20, 2010Effective June 20, 2010 -- contcont’’dd
– Implications for Employers:
• Be ready to apply – according to White House Fact
Sheet, the application will be available in June
• Identify procedures used by plan to generate cost
savings for chronic conditions
• Estimate number of retirees and dependents with claim
amounts falling within above limits
• Work with consultants and TPAs to come up with plan to
capture data and apply
4
10
Effective Plan Years BeginningEffective Plan Years Beginning
October 1, 2010 or LaterOctober 1, 2010 or Later
• For calendar years plans, effective January 1, 2011
• Different requirements for new plans vs.
“grandfathered plans”
– Grandfathered plans = group health plans in existence as of March
2010, until such plans lose grandfathered status
– New plans = plans that are not grandfathered plans
– No guidance on how a grandfathered plan loses its grandfathered
status
• But, can enroll new hires and their family members as
well as new family members and not lose grandfathered status
• Not clear whether significant modifications of coverage
under a plan design will modify grandfathered status
11
Collectively Bargained Plans;Collectively Bargained Plans;
Special Effective DateSpecial Effective Date
• For health coverage under CBAs ratified before
March 23, 2010, PPACA’s coverage and cost-sharing
mandates will apply
– On the date of the last CBA relating to the coverage
– Postponement, not permanent exemption from the new
standards
12
Effective Plan Years BeginningEffective Plan Years Beginning
October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd
• For both new and grandfathered plans:
– No annual or lifetime dollar limits on “essential benefits”
– Secretary may allow restricted annual limits before 1/1/2014
– Annual dollar limits must comply with regulations (to be issued
by the end of June 2010)
– Implications for Employers:
• Review plans for overall lifetime and annual limits
• Review regulations on annual limits issued in June 2010
• Amend plans for the 2011 plan year
• “Mini-med” plans
• Limits on number of visits or treatments?
5
13
Effective Plan Years BeginningEffective Plan Years Beginning
October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd
• For both new and grandfathered plans:
– Offer coverage to dependents until age 26 (for grandfathered plans, only
if child has no access to employer-sponsored coverage)
• Regardless of student or marital status
• No requirement to cover the children or spouses of such dependents
– No preexisting condition exclusions for children under 19
• General ban not effective until 2014
– Implications for Employers:
• Amend plans for the 2011 plan year to allow dependents
up until age 26 and to remove preexisting condition
exclusions for children under age 19
• Charge for the coverage?
• Continue preexisting condition exclusions for covered
individuals 19 and older
14
Effective Plan Years BeginningEffective Plan Years Beginning
October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd
• Effective for NEW PLANS ONLY
– Must provide preventive services and immunizations without cost-
sharing (including certain immunizations and women’s preventive
care)
– Must meet new internal and external review process standards
– Insured plans must meet nondiscrimination requirements (formerly
only applicable to self-funded health plans)
– If plan requires or provides for designation of primary care physician
(PCP), plan must allow designation of a PCP or pediatrician
• Cannot require preauthorization or referral for OB/GYN services
– Emergency services coverage cannot require preauthorization
– Can be limited to in-network
– Can impose higher cost-sharing for out-of-network
15
Effective January 1, 2011Effective January 1, 2011
• Employers must report the aggregate cost of health
coverage on employee’s W-2
– Appears to be effective for the 2011 tax year, which means reporting
on W-2 issued in early 2012 for 2011 health coverage
– This does not mean the value of the health coverage is taxable as
income
– Aggregate costs will be determined in a manner similar to the way
COBRA premiums are calculated
– Implications for Employers:
• 2011 W-2 forms will likely have to include health coverage
• Comply with any issued regulations regarding how to
calculate the value of self-insured coverage (COBRA
premium calculation)
6
16
Effective January 1, 2011Effective January 1, 2011 -- contcont’’dd
• No reimbursements for nonprescription over-the-
counter drugs through HSAs, Health FSAs, or HRAs
– Implications for Employers:
• Amend plans
• Notify employees
• Tax on ineligible HSA distributions will be 20%
– Previous tax was 10%
• CLASS program
• Medical loss ratio requirements
17
20122012 –– Generally, March 23, 2012Generally, March 23, 2012
(24 months post(24 months post--enactment)enactment)
• Applies to all plans (insured, self-insured,
grandfathered)
• Must provide health plan participants with a summary
of benefits
– Cannot be more than four pages, minimum 12-point font
– Must be “culturally and linguistically appropriate”
– Must comply with regulations to be issued by March 2011
– Implications for Employers:
• Wait for March 2011 regulations
18
20122012
• By March 23, 2012, must provide 60 days advance
notice prior to changes
– Implications for Employers:
• Review process for plan changes to ensure ability to
comply with the 60 days notice requirement
• By March 23, 2012, quality of care reporting
• For policy or plan years ending after
September 30, 2012, comparative
effectiveness/patient-centered outcomes fee
7
19
Effective January 1, 2013Effective January 1, 2013
• Tax increases for high-income taxpayers
– Hospital insurance tax on amounts over $200,000 will increase
from 1.45% to 2.35% (employee portion only)
– 3.8% tax on unearned income for high-income taxpayers
– No tax deduction for employers providing Medicare Part D
retiree drug subsidy payments
• Health flexible spending accounts (FSAs) limited to
$2,500 annually
– Implications for Employers:
• Amend plan prior to 2013 plan year
• Notify employees
• Change in Medicare retiree drug subsidy tax
treatment takes effect
20
March 1, 2013March 1, 2013
• Requirement to provide written notice informing
employees about the “Exchange,” and potential
eligibility for premium credits if the employer’s share
of costs is less than 60% of the allowed total cost of
benefits
21
Effective January 1, 2014Effective January 1, 2014
• Coverage and cost-sharing standards for all plans
(outside of Exchanges)
– No preexisting condition exclusions for anyone (previously only
prohibited for children under 19)
– No annual dollar limits (previously annual dollar limits were
allowed in accordance with regulations)
– Must offer coverage to dependents up to age 26, even if they
have access to employer sponsored-coverage
– Waiting periods limited to 90 days
– Implications for Employers:
• Review and amend plans
8
22
Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd
• Coverage and cost-sharing standards for
non-grandfathered plans
– Clinical trial coverage
– Annual cost-sharing and deductible requirements
– Provider nondiscrimination
– New wellness rules
23
Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd
• Employers must report the value and scope of
employee health coverage to federal government
– Reporting form is to be developed
– Implications for Employers:
• Wait for reporting form to be released
24
Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd
• Shared responsibility penalties
– Penalties for large employers (50+ employees) with at least
one full-time employee that receives a premium tax credit
• Full-time employees = those work 30 hours or more each week,
measured monthly
• Employers that offer coverage but still have a full-time
employee receive a premium tax credit pay the lesser of:
– $2,000 per full-time employee
– $3,000 per full-time employee receiving a premium tax credit
• Employers that do not offer coverage and have a full-time
employee receive a premium tax credit pay:
– $2,000 per full-time employee (excluding the first 30)
9
25
Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd
• Free choice vouchers
– Employers must offer low-income employees a “free-choice”
voucher to defray the cost of purchasing coverage through
state exchanges
• Only applies to low-income employees (400% of poverty level).
• The voucher is equivalent to the value that the employer would
have paid for the employee’s health coverage through the
employer’s plan
• Implications for Employers:
– Wait for regulations to clarify how an employer would determine
which employees qualify
– No added costs beyond the administrative burden
26
Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd
• Health insurance exchanges
– Phase-in
• 2014
• 2015
• 2016 – 100 or fewer employees
• 2017 – 100 or fewer employees; states can expand
– 100 or fewer employees; states can limit
27
Effective January 1, 2018Effective January 1, 2018
• Tax on “Cadillac” plans
– Applies to plans valued at more than $10,200 for individual
coverage and $27,500 for family coverage
– 40% tax on values exceeding limits above
– Indexed to consumer price index (not health care costs)
– Separate vision and dental insurance policies not included in
the value of the health plans
– Implications for Employers:
• Begin monitoring value of health coverage
10
28
Helpful WebsitesHelpful Websites
• http://www.dol.gov/ebsa/healthreform
• http://www.healthreform.gov
• http://www.hhs.gov/ociio
• http://www.irs.gov
Kevin Norris
Benefits Department Manager
Parker, Smith & Feek
Assessing the Impact
• Financial: What is this going to cost?
• Plan Design: What do we need to change?
• Plan Funding: Should we self-insure?
• Contribution Strategies: Base Buy-up
Surcharges.
• What if we drop our coverage?
• What else can we do?
11
Communicating Healthcare Reform
What do you say to your employees?
Presented by
Heidi tenBroek
Communication Consultant
May 5, 2010
32 May 24, 2010
Agenda
Context
Communication Timeline
Key Messages
Audiences
Best Practice Communication
Don’t Forget
33 May 24, 2010
Context
Emotional
Personal
Confusing
12
34 May 24, 2010
Context
U.S. Healthcare
Organization
Employee
Focus on
“Grandfathered
plans”
35 May 24, 2010
Communication Timeline
Plan and Act
Now! 2011 2012 Later!
Open
Enrollment (For calendar
plans)
36 May 24, 2010
Communication Timeline
Plan and Act
Immediate issues:
•Explanation and timing
•Allowed to offer coverage for
children through age 26 (unless
coverage available) retro to March
30, 2010
•Possible mid-year FSA changes to
pay for it
Now!
13
37 May 24, 2010
Communication Timeline
Plan and Act
For calendar year plans:
•No lifetime limits
•Annual limits comply with HHS
guidance
•No preexisting condition exclusions
(younger than age 19)
•OTC drugs must have a Rx for
FSA, HRA, HSA reimbursements
•Report healthcare value on W-2
January 1,
2011
38 May 24, 2010
Communication Timeline
Plan and Act
What does this mean for open
enrollment?
•Clarify dependent eligibility
•Automatic enrollment
•Revised appeals processes
•Media involvement will mean more
questions from employees
•Must communicate to employees
January 1,
2011
39 May 24, 2010
Communication Timeline
Plan and Act
By March 2012:
•4-page summary of benefits (in
accordance with regulations)
•60-day notice before plan changes
(distributed by Nov. 1 if effective
Jan. 1)
March 2012
14
40 May 24, 2010
Communication Timeline
Plan and Act
Distribute 4-page summary of
benefits:
•To all applicants, policyholders and
enrollees
•From:
− Employer if self-insured
− Insurer if fully insured
•Penalties are significant
Initial
Enrollment,
then
Annually
41 May 24, 2010
Key Messages Must Address These Questions
Will my
healthcare
coverage
change?
Can I get
coverage
through the
exchange?
Can I add my
dependent?
How? When?
42 May 24, 2010
Key Messages Must Address These Questions
What
happens if I
lose my job?
Can I use the
subsidy to pay
for my coverage?
Will you stop
offering
healthcare?
15
43 May 24, 2010
Audiences
Employees
Spouses
Retirees
Leadership
Labor relations
Union representatives
44 May 24, 2010
Best Practice Communication
Communicate now
Don’t overpromise
Don’t play the blame game
Capture employees’ questions and fold the
answers into future communications
Include the spouses (who may be the ones making
decisions)
Make it clear that plans subject to collective
bargaining agreements may have a delayed
effective date
Start planning now!
45 May 24, 2010
Don’t Forget
SMMs
SPDs
New hire guide/brochures
Recruitment materials
Company website
Enrollment website
Update your
communications
16
46 May 24, 2010
In Summary
Start now
Create your own
communication plan
Address the questions and
concerns head on
Avoid the potential pitfalls
47
Questions?
May 24, 2010
Q & A
17
Parker, Smith & Feek
www.psfinc.com
Stoel Rives, LLP
www.stoel.com
Milliman
www.milliman.com

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Healthcare Reform Seminar May 2010

  • 1. 1 Healthcare Reform Greg Collins President & CEO Parker, Smith & Feek 3 Health Care Reform:Health Care Reform: Implications for EmployersImplications for Employers Presented by: Melanie K. Curtice Stoel Rives LLP May 5, 2010
  • 2. 2 4 Health Care Reform LegislationHealth Care Reform Legislation • Patient Protection and Affordable Care Act (PPACA) Pub. L. No. 111-148 (Senate bill, H.R. 3590) • PPACA amended by Health Care and Education Reconciliation Act (HCERA) Pub. L. No. 111-152 (House reconciliation bill, H.R. 4872) • PPACA as amended by HCERA is referred to in this presentation as “PPACA” 5 Effective DatesEffective Dates • Variety of Effective Dates – Immediately – When Regulations are Issued – June 2010 – October 2010 – January 2011 – March 2012 – January 2013 – January 2014 – January 2018 6 Immediate ChangesImmediate Changes • Coverage for dependent children is tax-free through the taxable year in which the child turns age 26 – Implications for Employers: • IRS Notice 2010-38 – Effective March 30, 2010 – Important to distinguish mandate to offer coverage to older children – Imputing income and cafeteria plan elections – Health FSAs – FICA/FUTA • Adjust payroll practices • Notify employees • Options for making changes now
  • 3. 3 7 As Soon as Regulations are IssuedAs Soon as Regulations are Issued • Large employers subject to the Fair Labor Standards Act (200+ employees) must automatically enroll new full-time employees into health plans offered by the employer and automatically continue plan enrollment for current employees – Preempts state wage and hour laws – Implications for Employers: • Prepare for automatic enrollment – Employees must receive notice and an opportunity opt out • Think through issues such as waiting periods and seasonal employees 8 Effective June 20, 2010Effective June 20, 2010 • Temporary reinsurance for early retirees • Reimburse plans for certain retiree coverage for retirees between 55 and 65 who are not Medicare- eligible • Pays 80% of claims between $15,000 and $90,000 – Ends in 2014 or when $5B appropriated has been spent – White House Fact Sheet 9 Effective June 20, 2010Effective June 20, 2010 -- contcont’’dd – Implications for Employers: • Be ready to apply – according to White House Fact Sheet, the application will be available in June • Identify procedures used by plan to generate cost savings for chronic conditions • Estimate number of retirees and dependents with claim amounts falling within above limits • Work with consultants and TPAs to come up with plan to capture data and apply
  • 4. 4 10 Effective Plan Years BeginningEffective Plan Years Beginning October 1, 2010 or LaterOctober 1, 2010 or Later • For calendar years plans, effective January 1, 2011 • Different requirements for new plans vs. “grandfathered plans” – Grandfathered plans = group health plans in existence as of March 2010, until such plans lose grandfathered status – New plans = plans that are not grandfathered plans – No guidance on how a grandfathered plan loses its grandfathered status • But, can enroll new hires and their family members as well as new family members and not lose grandfathered status • Not clear whether significant modifications of coverage under a plan design will modify grandfathered status 11 Collectively Bargained Plans;Collectively Bargained Plans; Special Effective DateSpecial Effective Date • For health coverage under CBAs ratified before March 23, 2010, PPACA’s coverage and cost-sharing mandates will apply – On the date of the last CBA relating to the coverage – Postponement, not permanent exemption from the new standards 12 Effective Plan Years BeginningEffective Plan Years Beginning October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd • For both new and grandfathered plans: – No annual or lifetime dollar limits on “essential benefits” – Secretary may allow restricted annual limits before 1/1/2014 – Annual dollar limits must comply with regulations (to be issued by the end of June 2010) – Implications for Employers: • Review plans for overall lifetime and annual limits • Review regulations on annual limits issued in June 2010 • Amend plans for the 2011 plan year • “Mini-med” plans • Limits on number of visits or treatments?
  • 5. 5 13 Effective Plan Years BeginningEffective Plan Years Beginning October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd • For both new and grandfathered plans: – Offer coverage to dependents until age 26 (for grandfathered plans, only if child has no access to employer-sponsored coverage) • Regardless of student or marital status • No requirement to cover the children or spouses of such dependents – No preexisting condition exclusions for children under 19 • General ban not effective until 2014 – Implications for Employers: • Amend plans for the 2011 plan year to allow dependents up until age 26 and to remove preexisting condition exclusions for children under age 19 • Charge for the coverage? • Continue preexisting condition exclusions for covered individuals 19 and older 14 Effective Plan Years BeginningEffective Plan Years Beginning October 1, 2010 or LaterOctober 1, 2010 or Later -- contcont’’dd • Effective for NEW PLANS ONLY – Must provide preventive services and immunizations without cost- sharing (including certain immunizations and women’s preventive care) – Must meet new internal and external review process standards – Insured plans must meet nondiscrimination requirements (formerly only applicable to self-funded health plans) – If plan requires or provides for designation of primary care physician (PCP), plan must allow designation of a PCP or pediatrician • Cannot require preauthorization or referral for OB/GYN services – Emergency services coverage cannot require preauthorization – Can be limited to in-network – Can impose higher cost-sharing for out-of-network 15 Effective January 1, 2011Effective January 1, 2011 • Employers must report the aggregate cost of health coverage on employee’s W-2 – Appears to be effective for the 2011 tax year, which means reporting on W-2 issued in early 2012 for 2011 health coverage – This does not mean the value of the health coverage is taxable as income – Aggregate costs will be determined in a manner similar to the way COBRA premiums are calculated – Implications for Employers: • 2011 W-2 forms will likely have to include health coverage • Comply with any issued regulations regarding how to calculate the value of self-insured coverage (COBRA premium calculation)
  • 6. 6 16 Effective January 1, 2011Effective January 1, 2011 -- contcont’’dd • No reimbursements for nonprescription over-the- counter drugs through HSAs, Health FSAs, or HRAs – Implications for Employers: • Amend plans • Notify employees • Tax on ineligible HSA distributions will be 20% – Previous tax was 10% • CLASS program • Medical loss ratio requirements 17 20122012 –– Generally, March 23, 2012Generally, March 23, 2012 (24 months post(24 months post--enactment)enactment) • Applies to all plans (insured, self-insured, grandfathered) • Must provide health plan participants with a summary of benefits – Cannot be more than four pages, minimum 12-point font – Must be “culturally and linguistically appropriate” – Must comply with regulations to be issued by March 2011 – Implications for Employers: • Wait for March 2011 regulations 18 20122012 • By March 23, 2012, must provide 60 days advance notice prior to changes – Implications for Employers: • Review process for plan changes to ensure ability to comply with the 60 days notice requirement • By March 23, 2012, quality of care reporting • For policy or plan years ending after September 30, 2012, comparative effectiveness/patient-centered outcomes fee
  • 7. 7 19 Effective January 1, 2013Effective January 1, 2013 • Tax increases for high-income taxpayers – Hospital insurance tax on amounts over $200,000 will increase from 1.45% to 2.35% (employee portion only) – 3.8% tax on unearned income for high-income taxpayers – No tax deduction for employers providing Medicare Part D retiree drug subsidy payments • Health flexible spending accounts (FSAs) limited to $2,500 annually – Implications for Employers: • Amend plan prior to 2013 plan year • Notify employees • Change in Medicare retiree drug subsidy tax treatment takes effect 20 March 1, 2013March 1, 2013 • Requirement to provide written notice informing employees about the “Exchange,” and potential eligibility for premium credits if the employer’s share of costs is less than 60% of the allowed total cost of benefits 21 Effective January 1, 2014Effective January 1, 2014 • Coverage and cost-sharing standards for all plans (outside of Exchanges) – No preexisting condition exclusions for anyone (previously only prohibited for children under 19) – No annual dollar limits (previously annual dollar limits were allowed in accordance with regulations) – Must offer coverage to dependents up to age 26, even if they have access to employer sponsored-coverage – Waiting periods limited to 90 days – Implications for Employers: • Review and amend plans
  • 8. 8 22 Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd • Coverage and cost-sharing standards for non-grandfathered plans – Clinical trial coverage – Annual cost-sharing and deductible requirements – Provider nondiscrimination – New wellness rules 23 Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd • Employers must report the value and scope of employee health coverage to federal government – Reporting form is to be developed – Implications for Employers: • Wait for reporting form to be released 24 Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd • Shared responsibility penalties – Penalties for large employers (50+ employees) with at least one full-time employee that receives a premium tax credit • Full-time employees = those work 30 hours or more each week, measured monthly • Employers that offer coverage but still have a full-time employee receive a premium tax credit pay the lesser of: – $2,000 per full-time employee – $3,000 per full-time employee receiving a premium tax credit • Employers that do not offer coverage and have a full-time employee receive a premium tax credit pay: – $2,000 per full-time employee (excluding the first 30)
  • 9. 9 25 Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd • Free choice vouchers – Employers must offer low-income employees a “free-choice” voucher to defray the cost of purchasing coverage through state exchanges • Only applies to low-income employees (400% of poverty level). • The voucher is equivalent to the value that the employer would have paid for the employee’s health coverage through the employer’s plan • Implications for Employers: – Wait for regulations to clarify how an employer would determine which employees qualify – No added costs beyond the administrative burden 26 Effective January 1, 2014Effective January 1, 2014 -- contcont’’dd • Health insurance exchanges – Phase-in • 2014 • 2015 • 2016 – 100 or fewer employees • 2017 – 100 or fewer employees; states can expand – 100 or fewer employees; states can limit 27 Effective January 1, 2018Effective January 1, 2018 • Tax on “Cadillac” plans – Applies to plans valued at more than $10,200 for individual coverage and $27,500 for family coverage – 40% tax on values exceeding limits above – Indexed to consumer price index (not health care costs) – Separate vision and dental insurance policies not included in the value of the health plans – Implications for Employers: • Begin monitoring value of health coverage
  • 10. 10 28 Helpful WebsitesHelpful Websites • http://www.dol.gov/ebsa/healthreform • http://www.healthreform.gov • http://www.hhs.gov/ociio • http://www.irs.gov Kevin Norris Benefits Department Manager Parker, Smith & Feek Assessing the Impact • Financial: What is this going to cost? • Plan Design: What do we need to change? • Plan Funding: Should we self-insure? • Contribution Strategies: Base Buy-up Surcharges. • What if we drop our coverage? • What else can we do?
  • 11. 11 Communicating Healthcare Reform What do you say to your employees? Presented by Heidi tenBroek Communication Consultant May 5, 2010 32 May 24, 2010 Agenda Context Communication Timeline Key Messages Audiences Best Practice Communication Don’t Forget 33 May 24, 2010 Context Emotional Personal Confusing
  • 12. 12 34 May 24, 2010 Context U.S. Healthcare Organization Employee Focus on “Grandfathered plans” 35 May 24, 2010 Communication Timeline Plan and Act Now! 2011 2012 Later! Open Enrollment (For calendar plans) 36 May 24, 2010 Communication Timeline Plan and Act Immediate issues: •Explanation and timing •Allowed to offer coverage for children through age 26 (unless coverage available) retro to March 30, 2010 •Possible mid-year FSA changes to pay for it Now!
  • 13. 13 37 May 24, 2010 Communication Timeline Plan and Act For calendar year plans: •No lifetime limits •Annual limits comply with HHS guidance •No preexisting condition exclusions (younger than age 19) •OTC drugs must have a Rx for FSA, HRA, HSA reimbursements •Report healthcare value on W-2 January 1, 2011 38 May 24, 2010 Communication Timeline Plan and Act What does this mean for open enrollment? •Clarify dependent eligibility •Automatic enrollment •Revised appeals processes •Media involvement will mean more questions from employees •Must communicate to employees January 1, 2011 39 May 24, 2010 Communication Timeline Plan and Act By March 2012: •4-page summary of benefits (in accordance with regulations) •60-day notice before plan changes (distributed by Nov. 1 if effective Jan. 1) March 2012
  • 14. 14 40 May 24, 2010 Communication Timeline Plan and Act Distribute 4-page summary of benefits: •To all applicants, policyholders and enrollees •From: − Employer if self-insured − Insurer if fully insured •Penalties are significant Initial Enrollment, then Annually 41 May 24, 2010 Key Messages Must Address These Questions Will my healthcare coverage change? Can I get coverage through the exchange? Can I add my dependent? How? When? 42 May 24, 2010 Key Messages Must Address These Questions What happens if I lose my job? Can I use the subsidy to pay for my coverage? Will you stop offering healthcare?
  • 15. 15 43 May 24, 2010 Audiences Employees Spouses Retirees Leadership Labor relations Union representatives 44 May 24, 2010 Best Practice Communication Communicate now Don’t overpromise Don’t play the blame game Capture employees’ questions and fold the answers into future communications Include the spouses (who may be the ones making decisions) Make it clear that plans subject to collective bargaining agreements may have a delayed effective date Start planning now! 45 May 24, 2010 Don’t Forget SMMs SPDs New hire guide/brochures Recruitment materials Company website Enrollment website Update your communications
  • 16. 16 46 May 24, 2010 In Summary Start now Create your own communication plan Address the questions and concerns head on Avoid the potential pitfalls 47 Questions? May 24, 2010 Q & A
  • 17. 17 Parker, Smith & Feek www.psfinc.com Stoel Rives, LLP www.stoel.com Milliman www.milliman.com