Justin Nelson completed 10 online training courses from Harvard ManageMentor between February and April 2014, including topics on difficult interactions, coaching, feedback essentials, presentation skills, developing employees, managing upward, performance measurement, and persuading others. He successfully completed post-assessments for each course.

1. Completion certificate Page 1 of 1
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
DIFFICULT INTERACTIONS
on 02/14/2014
Content provided by
.HARVARD HARVARD
ManageMentor 1 _
BUSINESS
_
Post -assessment: complete
1
http: / /norfolksouthern.myhmm. org /hm.m /difficult_ interactions /completion_ certificate.html 10/12/2014

2. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
COACHING
on 12/23/2013
HARVARD r tt'
ManageMentor
Content provided by:
HARVARD
BUSINESSPUBLISHING
Post -assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ coaching /completion_certificate.html 10/12/2014

3. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
FEEDBACK ESSENTIALS
on 03/26/2014
Content provided by:
HARVARD
HARVARD
ManageMentor J gUSIINESS
Post -assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ feedback essentials /completion_ certificate.html 10/12/2014

4. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
FEEDBACK ESSENTIALS
on 03/26/2014
+4ARVARD
ManageMentor
Content provided by:
HARVARD
BUSINPUBLISHING
ESS
Post -assessment: complete
..
http: / /norfolksouthern.myhmm. org /h.mm /feedback_ essentials /completioncertificate.html 10/12/2014

5. Completion certificate Page 1 of 2
CERTIFICATE
successfully completed
PRESENTATION
OF COMPLETION
JUSTIN NELSON
the Harvard Manage Mentor topic
SKILLS
on 04/08/2014
Content provided by
HARVARD
_
BUSIINESS+IARVARD
ManageMentor
Post -assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ presentation skills /completion_certificate.html 10/12/2014

6. Completion certificate Page 1 of 2
a
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
PRESENTATION SKILLS
on 04/08/2014
Content provaded by:
.HARVARD
HARVARD
ManageMentor !
BUPUBLISHING9
Post -assessment: complete
http://norfolksouthern.myhmm.org/hmm/presentation skills/completion certificate.html 10/12/2014

7. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
DEVELOPING EMPLOYEES
on 04/10/2014
Content provided by:
+1aRvaRD
HARVARD
ManageMentor BUIStINESS
/
Post- assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ developing employees /completion_ certificate.h... 10/12/2014

8. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
MANAGING UPWARD
on 04/11/2014
Content provided by:
HARVARDHARVARD
VBUSINESSManageMentor PUBLISHING
/ ,... _ .
Post -assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ managing _upward /completion_certificate.html 10/12/2014

9. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
PERFORMANCE MEASUREMENT
on 04/15/2014
Content p avided by.
HARVARD
ManageMen _ PUBLIHINESSJ I
Post- assessment: complete
http: / /norfolksouthern.myhmm. org /hmm/performance_ measurement /completion_certifica... 10/12/2014

10. Completion certificate Page 1 of 2
CERTIFICATE OF COMPLETION
JUSTIN NELSON
successfully completed the Harvard ManageMentor topic
PERSUADING OTHERS
on 04/28/2014
Content provided by
HARVARD
HARVARD J
BUSINESSManageMentor PUBLISHING
Post -assessment: complete
http: / /norfolksouthern.myhmm.org /hmm/ persuading _others /completion_ certificate. html 10/12/2014