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ً ْ ُ     َّ   ُ َُ
  ‫وقولوا ِللناس حسنا‬
         ِ
Speak fair to the people
•   “Kalam” is originated from :
    – “kalman”: to give wound
    – “kalma”: meaning word
Communication skills !



3/30/2013                            4
• Among all living species only human beings are
              gifted with this skill.




3/30/2013                                                      5
Need pic of eagle, ants
“It is the province of knowledge to speak and it is
            the privilege of wisdom to listen”
                                             (words of wisdom)




3/30/2013                                                          9
•   Allah says:
                                       ‫ما يَلفِظُ من قَول إِ ََّّل لَديه رقِيب عتِيد‬
                                       ٌ َ ٌ َ ِ َْ               ٍ ْ   ِ ْ َّ
                                 (Qaf- 50:18)

            • Not a word does he utter but there is a sentinel by
              him, ready (to note it).



3/30/2013                                                                         10
• Every word recorded and we will be accountable on the day of
  judgment.
• Our words can become a source of success or failure for us
• Allah Says:
             • ٣٣:٧٠ ‫َيا أ َُّيها الَّذين آمنوا اتقُوا َّللا وقُولُوا ق ْوًل سديدا‬
                      ‫َ ا َِ ا‬           َ َ َّ      َّ ُ َ َ ِ َ
            • O ye who believe! Fear Allah, and (always) say a word directed to the
              Right:




3/30/2013                                                                             13
‫يُصْ لِحْ لَكم أَعْ مالَكم و َيغفرْ لَكم ذنو َبكم ۗ ومن يُطع َّللا ورسُولَه فقد فاز ف ْوزا‬
              ‫ُ ََْ َ َ َ ا‬       َ َ َ َّ ِ ِ   َ َ ُْ ُُ ُْ ِ ْ َ ُْ َ ُْ
                                                      ‫عظيماا‬
                                                          ِ َ
                                                     ٣٣:٧١

             That He may make your conduct whole and sound and forgive you your sins: He
            that obeys Allah and His Messenger, has already attained the highest achievement.



3/30/2013                                                                                                 14
Right Kalam   Conduct     Conduct
              Enhanced.   Immoral.




                                     Kalam Ruthless
Interpreting                                 Responding
                                                Storing the
Sensing what        what is       Evaluating                  appropriately
                                                statement;
 is said to us   meant by the   the statement                    to the
                                                    and
                  statement                                    statement
Selection             Body
            Style              Attitude
of words            language
•   Precise and to the point
•   Every word used to be clear and separate from every other
•   Never spoke exaggeratedly or unnecessarily
•   Listener belonging to any level of sharpness and mental
    capability use to understand
Prophet(S.A.W) used to remain quiet most of the time and
only spoke when something beneficial.
• We listen effectively, on average, only 25% of the time
• Initially, we remember 50% of what was just said
• But our retention rate drops quickly after that point
•   40% learning to read
•   35% learning to write
•   24% learning to speak; and
•   1% learning to listen
When we
                     meet
          When we    anyone after
          knock at   looooong
When we   door       time
phone
Bad gestures

  Continuous body movements

    Unnecessary seriousness

    Talking while eating , laughing or coughing

    Unpleasant smell coming from mouth

  Very loud, repulsive or authoritative tone

Speaking very fast
Ambiguity

         Very childish tone

          Usage of slang

         Abusive language

  Unnecessary repetition of words

          Self-projection

Speaking without hesitation and haya
Interrupting others

  Speaking without proper knowledge

   Speaking out of context

   Speaking without any purpose

  Starting with a “NO”

Not giving importance to the listener
Assumptions     Attitudes      Beliefs       Expectations



                         Past
        Interests                        Values
                      experiences
7% is verbal
                                     (your words)
                  38% of
                  communication
55% of            is your voice
communication     (tone,
is visual (your   inflection, etc)
body language)
Zikr


Good advice


Consoling others


Spreading words of knowledge of Deen and
Duniya
Talking on the topics which are
beneficial for others

Giving the chance of speaking to
others as well


Asking for forgiveness
Speaking on the right time, with good intention
      and with good selection of words


Speaking without having hatred or grudge for
      anyone and having fear of Allah.

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Ha07 speech

  • 1.
  • 2. ً ْ ُ َّ ُ َُ ‫وقولوا ِللناس حسنا‬ ِ Speak fair to the people
  • 3. “Kalam” is originated from : – “kalman”: to give wound – “kalma”: meaning word
  • 5. • Among all living species only human beings are gifted with this skill. 3/30/2013 5
  • 6.
  • 7.
  • 8. Need pic of eagle, ants
  • 9. “It is the province of knowledge to speak and it is the privilege of wisdom to listen” (words of wisdom) 3/30/2013 9
  • 10. Allah says: ‫ما يَلفِظُ من قَول إِ ََّّل لَديه رقِيب عتِيد‬ ٌ َ ٌ َ ِ َْ ٍ ْ ِ ْ َّ (Qaf- 50:18) • Not a word does he utter but there is a sentinel by him, ready (to note it). 3/30/2013 10
  • 11. • Every word recorded and we will be accountable on the day of judgment. • Our words can become a source of success or failure for us
  • 12.
  • 13. • Allah Says: • ٣٣:٧٠ ‫َيا أ َُّيها الَّذين آمنوا اتقُوا َّللا وقُولُوا ق ْوًل سديدا‬ ‫َ ا َِ ا‬ َ َ َّ َّ ُ َ َ ِ َ • O ye who believe! Fear Allah, and (always) say a word directed to the Right: 3/30/2013 13
  • 14. ‫يُصْ لِحْ لَكم أَعْ مالَكم و َيغفرْ لَكم ذنو َبكم ۗ ومن يُطع َّللا ورسُولَه فقد فاز ف ْوزا‬ ‫ُ ََْ َ َ َ ا‬ َ َ َ َّ ِ ِ َ َ ُْ ُُ ُْ ِ ْ َ ُْ َ ُْ ‫عظيماا‬ ِ َ ٣٣:٧١ That He may make your conduct whole and sound and forgive you your sins: He that obeys Allah and His Messenger, has already attained the highest achievement. 3/30/2013 14
  • 15.
  • 16. Right Kalam Conduct Conduct Enhanced. Immoral. Kalam Ruthless
  • 17. Interpreting Responding Storing the Sensing what what is Evaluating appropriately statement; is said to us meant by the the statement to the and statement statement
  • 18. Selection Body Style Attitude of words language
  • 19.
  • 20.
  • 21.
  • 22. Precise and to the point • Every word used to be clear and separate from every other • Never spoke exaggeratedly or unnecessarily • Listener belonging to any level of sharpness and mental capability use to understand
  • 23.
  • 24. Prophet(S.A.W) used to remain quiet most of the time and only spoke when something beneficial.
  • 25. • We listen effectively, on average, only 25% of the time • Initially, we remember 50% of what was just said • But our retention rate drops quickly after that point
  • 26. 40% learning to read • 35% learning to write • 24% learning to speak; and • 1% learning to listen
  • 27.
  • 28.
  • 29. When we meet When we anyone after knock at looooong When we door time phone
  • 30. Bad gestures Continuous body movements Unnecessary seriousness Talking while eating , laughing or coughing Unpleasant smell coming from mouth Very loud, repulsive or authoritative tone Speaking very fast
  • 31. Ambiguity Very childish tone Usage of slang Abusive language Unnecessary repetition of words Self-projection Speaking without hesitation and haya
  • 32. Interrupting others Speaking without proper knowledge Speaking out of context Speaking without any purpose Starting with a “NO” Not giving importance to the listener
  • 33.
  • 34.
  • 35. Assumptions Attitudes Beliefs Expectations Past Interests Values experiences
  • 36.
  • 37.
  • 38. 7% is verbal (your words) 38% of communication 55% of is your voice communication (tone, is visual (your inflection, etc) body language)
  • 39. Zikr Good advice Consoling others Spreading words of knowledge of Deen and Duniya
  • 40. Talking on the topics which are beneficial for others Giving the chance of speaking to others as well Asking for forgiveness
  • 41. Speaking on the right time, with good intention and with good selection of words Speaking without having hatred or grudge for anyone and having fear of Allah.