3. POTENTIAL SECURITY THREATS INCLUDE:
Phishing attacks designed
to get victims to share
sensitive information, such
as passwords or credit
card numbers.
Phishing
Malware can quickly infect
a consumer's computer by
opening an email
attachment or clicking on
a malicious pop-up.
Malware
Ransomware is a type of
malware attack, users can
lose access to important
data and resources.
Ransomware
Cybercriminals can carry out
data breaches by exploiting
network vulnerabilities. After
obtaining the data,
cybercriminals can demand
ransom or sell customer data
Data theft
4. SOLUTIONS
02
If I were working for a shopping company that had an online
security breach, I would take the following steps to ensure the
safety of our customers and maintain their trust in our company
5. Next, we would take immediate steps to
address the breach and investigate how it
occurred. We would work with our IT team and
security experts to identify the root cause and
fix the issue.
The first step would be to inform all customers
about the security breach and the steps we are
taking to rectify the issue. The communication
should be prompt, transparent, and address the
concerns of customers.
ADDRESS THE BREACH
INFORM CUSTOMERS
6. As a gesture of goodwill, we would offer identity
theft protection services to all affected
customers. This would help protect them
against any potential fraudulent activity from
the security breach.
We would implement additional security
measures to prevent similar breaches from
occurring in the future. This could include
different encryption, enhanced authentication
procedures, and improved network monitoring.
OFFER IDENTIFY
THEFT PROTECTION
IMPROVE SECURITY
MEASURES
7. Provide Discounts and Promotions: We would provide
discounts and promotions to incentivize customers to continue
shopping with us. This could help mitigate any damage to our
reputation and encourage customers to give us another chance.
Advices for customer:
o Using a site with a padlock icon indicates that the site uses the
Secure Sockets Layer (SSL) security standard
o Monitor your bank account thoroughly to spot fraudulent
activity in time
o Protect critical assets by ensuring that only employees with
credentials can access sensitive and important data
o Protect your scope with a comprehensive security strategy that
can effectively protect your company's applications and data
center networks from any threat that may arise.
8. Overall, the key to ensuring customer safety and maintaining their trust is to
be transparent, responsive, and proactive in addressing security breaches.
By taking immediate action, implementing additional security measures, and
offering additional protection, we can demonstrate our commitment to
customer safety and security, and hopefully retain their loyalty.
CONCLUSION
