Goload is a platform that allows users to list items they want transported, receive bids from transporters, select a transporter, and arrange delivery of the item. The process involves listing the load, receiving bids, selecting a preferred transporter, paying to secure the booking, and completing the delivery. Users can access their profile, bids, and loads all in one dashboard. The dashboard highlights the best rated, most experienced, and lowest bidding transporters to help users make a selection.