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"I hate my job, but love my workplace” -
Said No Developer Ever.
The Challenges to Create a
Modern Corporate Tech Culture
Georg Nietsch, Digital Evangelist, PAYBACK
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2
Digital What Now?
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3
Digital …
Start Up Corporate
"We'll make it fit somehow!" "We don't have any IT resources left in 2017."
"We'll start tomorrow!" "Let's have a kick-off-meeting in cw 40."
"Let's give it a try!" "How do we display that in SAP?"
"I hate eMails!" "Please put me on cc."
by Max Wittrock, LinkedIn
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5
Grow!
17 years
520 employees
(870 ww) 30 Mio.
customers
(approx. 120 Mio.ww)
loyalty program &
multichannel marketing
platform
card usage / day in Germany: 3.8 million times
incentivized sales via card in 2016: 28.8 billion €
from offline to digital
from 0 to over 600 online shops
12 mio. app downloads
mobile payment solution included
location based services
9
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demanding new skills
10
Lorem ipsum dolor sit amet consetetur75%
open for new job opportunities*
*stack overflow developer survey 2017, despite being full-time employed
11
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What we have learned (so far)
2 screens for each
developer, please!
provide space without
separating people!
dev network with
necessary admin rights!
invite business to dev
meetings!
(and the other way
around)
make devs & their work
visible!
biweekly releases
allow imperfection!
be open for change!
2 screens please connect business & dev
provide space w/o seperating make devs visible
be fast & agileprovide admin rights
allow imperfection
be open for change
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georg.nietsch@payback.net
"Culture is always in beta."

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Georg Nietsch: I hate my job, but love my workplace” - Said No Developer Ever: The Challenges to Create a Modern Corporate Tech Culture