This document outlines 20 free and low-cost web tools and services that libraries can use to enhance their digital services and programs with limited budgets. It provides descriptions and instructions for using tools for websites, images, ebooks, surveys, open-source integrated library systems, translation, tagging, reference, user support, online book clubs, web analytics, social media, forms, online classes, maps, audio, video, and more. The document aims to equip libraries with options for building "library 3.0 services" without large budgets.

1. library 3.0 services w/o 3.0 million dollars:free and cheap web services for broke librariesAnil Kumar MishraLib. Information Officer, NCHRC, NIHFWNew Delhi, India.

2. we are brokefree = useful

3. 20 steps to a better digital library

4. breakout 1what free tools do you already use?

5. #1: where to put your websitesWordPress – CMS + host (blog + pages)Blogger – CMS + host (blog)Drupal - CMSSquarespace – CMS + host (full feature website) $

8. 7

9. 8

14. #2: imagesediting: GIMP, Picasa, FotoFlexrhosting: FlickrFlickr slideshow: Pictobrowserfree/royalty-free: OpenPhoto, Stock.xchng, Image*After, Wikimedia Commons, Flickr adv search

16. 16

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20. 20

21. 21

24. 24

25. online book displaysWestmont Public Libraryhttp://www.flickr.com/photos/westmontlibrary/549380055/

26. image generatorsGeneratorBlog.blogspot.com ImageGenerator.orgImageChef.com

27. breakout 2try out a tool

28. #3: ebooksProject Gutenberg

29. AudioBooksForFree

30. Escholarship

31. Google Books

32. ManyBooks

33. Memoware

34. Online Books Page

35. Oxford Text Archive

36. Kindle’s promotional free ebooks

37. & many more!

40. 32

41. 33

43. 35

46. breakout 3what challenges face us with pointing users to free ebooks?

47. #4: surveys and pollsZoomerangPollDaddySurveyMonkey

48. 40

49. 41

51. #5: open source ilsKohaEvergreenSocial OPAC (catalog only)

52. 44

53. 45

55. #6: translationGoogle Translate

57. #7: tag cloudsTagCrowdWordle

60. breakout 4try a tool you haven’t tried yet.

61. #8: reference toolsMulti-platform: LibraryH3lp ($)email: GmailIM: MeeboVOIP & video chat: Skypetexting: Google Voice or AIM hacksTwitter: ask @yourlibrary for help!

66. #9: user support toolsScreencasts: JingDiscussion Boards: Google GroupsComputer Sharing: LogMeIn or Yuuguu($)

71. #10: online book clubsGoogle GroupsLibraryThing

73. breakout 5try a tool you haven’t tried yet.

74. #11: web analyticsGoogle AnalyticsPostRank

77. #12: social media (set up)Username Check: NamechkUsername Standard: OpenIDUsername Claim: ClaimID

81. #13: social media (maintenance)Post Automation: Social OomphMultiple Account Management:Seesmic, HootSuite, TweetDeck

86. #14: social media (metrics)Monitoring: MyBUZZmonitor, TwitterSearchStatistics: Twitter Analyzer, Twitter Counter, Facebook page Insights & weekly email updates

92. breakout 6try a tool you haven’t tried yet.

93. #15: formsGoogle Forms

95. #16: online classesScreencasting Tools - Jing, CamstudioLearning Environment – MoodleWebcasts – Vyew, UstreamClass Websites – WordPress, Blogger, PBworks, PageFlakes

103. breakout 7try a tool you haven’t tried yet.

104. #17: mapsGoogle Maps mashups & API

106. #18: audio toolsRecording/Editing – AudacityHosting – PodBean($), LibSyn($)

110. #19: video toolsEditing – Avidemux, JayCutHosting – YouTube, blip.tv, VimeoCreation - xtranormal (educator account!)

116. iPhone 4 vs. HTC Evo

117. #20: lastly, more Google

118. feedback?Anil Kumar MishraLIO, NCHRC, NIHFW, New Delhi, IndiaTwitter: anilkmishraanilmlis@gmail.com