This letter is an employment reference for Francesco Portigliotti written by Medhat Awad, owner of Venezia restaurant in Exeter. It states that Francesco worked as a waiter and barman at Venezia from March to May 2015 and also helped organize events. The letter describes Francesco as organized, efficient, competent, and having excellent communication and rapport with customers. It concludes by recommending Francesco for a position in HR, saying he would be a great asset due to his strong work ethic and ability to impress as shown during his time at Venezia.