The document contains a collection of quotes related to courage, teamwork, goals, and perseverance. Some of the key messages are: courage is about controlling fear rather than being fearless; it's important to master the basics of your job before trying to think outside the box; there is value in going the extra mile; and fire prevention is easier than cleanup. The quotes collectively encourage setting high goals, persevering through problems, and enabling others through one's work.

1. Courage is resistance to fear, the mastery of fear — not the
absence of fear. -Mark Twain

2. So, you passed your promotional exam with a 70%. So tell me
what 30% of this job DON'T you know. — Richard A. Fritz,
battalion chief

3. Before you can "think outside the box," you have to know what's in the
box! Learn the basics, know your job.

4. There is never a traffic jam on the extra mile. — Captain Larry
Robeson, Toledo (Oregon) FD

5. It's easier to train, than to say
goodbye!

6. "Fire prevention is a whole lot easier than fire clean-up. You can unwet,
but you can't unburn." Robert L. Dutton

7. "If my helmet could talk, it would
cough!"

8. The will to win, the desire to succeed, the
urge to reach your full potential... these are
the keys that will unlock the door to
personal excellence.

9. Expect problems and eat them for breakfast.
Alfred A. Montapert

10. Set your goals high, and don't stop till you get
there.
Bo Jackson

11. Act as if what you do makes a difference. It
does.
William James

12. Begin to be now what you will be
hereafter.
William James

13. "When they need help they will call us. But when we need help, all
we have is each other. It's a Brotherhood." ~ Captain Patrick Brown
- FDNY 3 Truck - Killed 9/11/01 (North Tower)

14. NEVER give up!

15. You are not here merely to make a living. You are here in order to
enable the world to live more amply, with greater vision, with a finer
spirit of hope and achievement. You are here to enrich the world, and
you impoverish yourself if you forget the errand.
Woodrow Wilson

16. I've worked too hard and too long to let anything stand
in the way of my goals. I will not let my teammates
down and I will not let myself down.
Mia Hamm

17. Press forward. Do not stop, do not linger in your journey, but
strive for the mark set before you.
George Whitefield

18. Aim for the moon. Even if you miss, you still hit
a star.
W. Clement Stone