1. EXPERIENCE
Dr. Robert J. Flower and Associates / Gilchrist Institute, Bronxville, New York www.drbobflower.com
• Social Media Manager and Office Assistant, July 2014 – Present
Overview
Robert J. Flower, Ph.D. is a successful entrepreneur, Mensa scholar and adventurer who has spent over 30 years analyzing
human potential and developing an innovative methodology that allows people to reach the utmost levels of success in their
personal and professional endeavors. Dr. Bob discovered the Laws of Potential, which led to the development of Natural
Thinking and Intelligence, NaTI. He is also the host of The Master Pattern Report, an international online show in which Dr.
Bob predicts economic, political and stock market activity. Dr. Flower also runs a successful real estate tax consultant firm.
Responsibilities: Social Media Manager (The Gilchrist Institute for the Achievement Sciences)
• Created social media posts on Face book, and Twitter
• Shot video footage for Dr. Bobs “Master Pattern Report,” upload to his YouTube channel and posted to social media outlets
• Creation of Constant Contact email marketing software campaigns
Responsibilities: Assistant The Gilchrist Institute for the Achievement Sciences)
• Design layout for The Natural Thinking and Intelligence, NaTI Workbook, 2015
• Assisted in the creation of Webinar content for a self-help series
• Assisted in the website setup; providing content and input on flow
Responsibilities: Office Assistant (Dr. Robert J. Flower and Associates)
• Provides high level of customer service implementing real estate standards
• Book property viewings with real estate agents
• Fielding phone calls on a four-line switch
• Assisted in networking and other IT issues
Follett Higher Education Group www.follet.com at Sarah Lawrence College, Bronxville, New York, www.slc.edu
• Sales Associate, Dec 2013 – Present
Overview
Follett provides universities, libraries, schools and school districts with a wide range of educational tools and services that
fuel the learning process and spark the imagination. Bringing together capabilities in traditional and digital textbooks, course
materials, e-commerce and software to create a unique platform of support for customers.
Responsibilities: Sales Associate
• Provides high level of customer service implementing store standards
• Executes opening and closing store procedures
• Assists with receipts and returns
• Answer Bookstore general phone line and direct calls to appropriate staff person and handle student/professor requests
• Organizing and re-stocking all areas of the store
• Assisting in receiving deliveries, including signing for and logging in shipments, and receiving shipments against packing
slip and purchase order; informing receiving clerk of inconsistencies, mistakes, or damages in shipments
• Correctly ticketing merchandise
• Assisting in displaying of merchandise
• Organize, clean and maintain the cashier stations and retail areas
EDUCATION
Pace University
BS, Fine Arts, 2003
Minor, Computer Art
3.46 QPA
Dean’s list
Dean’s Scholarship, 2001-2003
Margaret B. Woods Award Recipient
SUNY Westchester Community
College
AAS, Visual Arts, 2001
3.39 QPA
Published in Voyages Art Journal,
2000 Ed.
First place Art Expo in
Printmaking, 2000
Exhibited, TAG Gallery, 2000
Two art works in library collection
SKILLS
COMPUTER
Operating Systems
Windows and Apple Platforms
Typing wpm: 60
Software
Microsoft Office: Word, Excel, Access,
PowerPoint, Works, Publisher, Adobe
Photoshop, Illustrator, Quark, DacEasy
Point of Sale, Constant Contact Email
Marketing, Facebook, Twitter,
Altru Database, Gotowebinar.com,
Knowledge of Indesign
Programming
Knowledge of CMS, Knowledge
of HTML
Hardware
Scanners, digital cameras, projectors,
credit card machines
LANGUAGE
Knowledge of Italian
Filomena Iolascon Mount Vernon, NY 914.263.1445 FIolascon@Aol.com

2. Hudson River Museum, Yonkers, New York, www.hrm.org
• Development Associate for Membership & Constituent Communications, Oct 2012 – June 2013
Overview
The Hudson River Museum is the oldest and largest museum in Westchester with a permanent collection rich in the art of the Hudson
River Valley, Hudson Riverama, an environmental teaching gallery, and Glenview, a restored 1876 house, filled with displays of the
Gilded Age. It is also home to the Andrus Planetarium, the only public planetarium in the region with a varied schedule of exhibitions
and related educational programming.
Responsibilities: Development Associate for Membership
• Maintenance and growth of the museum’s membership program including individuals, libraries, corporations and realtors
• Working alone and with other staff, to develop and implement membership benefits
• Setting up newly purchased member welcoming packets with membership card, thank you/tax letters
• Bar code membership accounts and cards for quicker admission entry
Responsibilities: Constituent Communications and other
• Ongoing maintenance of records in the constituent database including research and update of outreach contacts
• Developing and running queries of constituent data for membership, fundraising and curatorial needs
• Work with visitor services for front-end staff training on best communication of membership programs for the public
• Package publications for distribution to outreach contacts, libraries, and other local venues
• Creation of E-News using Constant Contact email marketing software
• Assist Director of Special Events with Gala related tasks including writing auction descriptions, auctions frames, winner letters,
Set-up and break down of events
Pelham Art Center, Pelham, New York, www.pelhamartcenter.org Community Arts Award Recipient, Arts Westchester, 2008
• Education and Outreach Program Manager March 2008 – July 2012
• Program Manager Assistant June 2003 – February 2008
• Consultant and Outside Services Sept 2002 – May 2003
• Internship May 2002 – August 2002
Overview
Pelham Art Center is a not-for-profit art center that provides the public with a place, the resources and the opportunity to see, study, and
experience the arts in a community setting. Serving Westchester County and parts of the Bronx by offering high quality free and
affordable art programs year round in a 5,000 square foot public facility.
Responsibilities: Education and Outreach
• Plan and schedule over 75 yearly educational classes and workshops for Fall, Spring, and Summer sessions including scholarship
application review and approval
• Plan and schedule outreach programs in local schools and community venues for after school and lunchtime enrichment programs,
including budgets and contracts for venues and artists
• Supervise front-end operations including enrollments, registration, payments and rosters for classes
• Manage over 70 teaching artists, assistants, and counselors including hiring and salary negotiation
• Oversee facility needs and supplies for programs, including digital MAC lab login’s and network, maintenance schedules, and kiln
firings for ceramic classes
Responsibilities: Administration and Operations
• Spring Benefits and Fall Fundraisers: management of files, tracking auction items using Google docs, create bid sheets, create the
evenings event program, create display props, and winner letters
• Created file management system for programs & administration on company server
• Membership renewals and file updating including managing Neighbor to Neighbor-member discount shopping
• Creating mail merges for all outbound mailings (Membership, Annual Appeal, Gallery and Fundraisers)
• Maintain office network and trouble shoot IT problems including website updating and maintenance using CMS
• Design in house brochures, advertisements, catalogs, and fundraising event booklets
REFERENCES
Dr. Robert Flower, Ph.D.
The Gilchrist Institute
Robert J. Flower and Associates
914.772.6299
drrflower@att.net
Denise Dawkins
Store Manager,
Follett Higher Education Group
Sarah Lawrence College
914.395.2484
0578mgr@fheg.follett.com
Daniel Friedman
Director of Advancement,
Hudson River Museum
914.963.4550 x216
dfriedman@hrm.org
Juliette Koch
Former Director of Special Events,
Hudson River Museum
1845.797.7973
Juliettekoch@optonline.net
Lynn Honeysett
Director of Pelham Art Center
914.738.2525 x115
Lhoneysett@pelhamartcenter.org
Lisa Robb
Executive Director, NYSCA
914.819.3518
earbob@gmail.com
Jessica Cioffoletti
Associate Director, Arts in Education,
ArtsWestchester
914.980.6275
jcioff76@hotmail.com
Christine Milo
Former Gallery and Public Programs
Manager of Pelham Art Center | Art
Handler and Installer
914.584.5849
cmilo1@optonline.net
Filomena Iolascon Mount Vernon, NY 914.263.1445 FIolascon@Aol.com