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- 1. EXPERIENCE Dr. Robert J.Flower and Associates / Gilchrist Institute, Bronxville, New York www.drbobflower.com • Social Media Manager and Office Assistant, July 2014 – Present Overview Robert J. Flower, Ph.D. is a successful entrepreneur, Mensa scholar and adventurer who has spent over 30 years analyzing human potential and developing an innovative methodology that allows people to reach the utmost levels of success in their personal and professional endeavors. Dr. Bob discovered the Laws of Potential, which led to the development of Natural Thinking and Intelligence, NaTI. He is also the host of The Master Pattern Report, an international online show in which Dr. Bob predicts economic, political and stock market activity. Dr. Flower also runs a successful real estate tax consultant firm. Responsibilities: Social Media Manager (The Gilchrist Institute for the Achievement Sciences) • Created social media posts on Face book, and Twitter • Shot video footage for Dr. Bobs “Master Pattern Report,” upload to his YouTube channel and posted to social media outlets • Creation of Constant Contact email marketing software campaigns Responsibilities: Assistant The Gilchrist Institute for the Achievement Sciences) • Design layout for The Natural Thinking and Intelligence, NaTI Workbook, 2015 • Assisted in the creation of Webinar content for a self-help series • Assisted in the website setup; providing content and input on flow Responsibilities: Office Assistant (Dr. Robert J. Flower and Associates) • Provides high level of customer service implementing real estate standards • Book property viewings with real estate agents • Fielding phone calls on a four-line switch • Assisted in networking and other IT issues Follett Higher Education Group www.follet.com at Sarah Lawrence College, Bronxville, New York, www.slc.edu • Sales Associate, Dec 2013 – Present Overview Follett provides universities, libraries, schools and school districts with a wide range of educational tools and services that fuel the learning process and spark the imagination. Bringing together capabilities in traditional and digital textbooks, course materials, e-commerce and software to create a unique platform of support for customers. Responsibilities: Sales Associate • Provides high level of customer service implementing store standards • Executes opening and closing store procedures • Assists with receipts and returns • Answer Bookstore general phone line and direct calls to appropriate staff person and handle student/professor requests • Organizing and re-stocking all areas of the store • Assisting in receiving deliveries, including signing for and logging in shipments, and receiving shipments against packing slip and purchase order; informing receiving clerk of inconsistencies, mistakes, or damages in shipments • Correctly ticketing merchandise • Assisting in displaying of merchandise • Organize, clean and maintain the cashier stations and retail areas EDUCATION Pace University BS, Fine Arts, 2003 Minor, Computer Art 3.46 QPA Dean’s list Dean’s Scholarship, 2001-2003 Margaret B. Woods Award Recipient SUNY Westchester Community College AAS, Visual Arts, 2001 3.39 QPA Published in Voyages Art Journal, 2000 Ed. First place Art Expo in Printmaking, 2000 Exhibited, TAG Gallery, 2000 Two art works in library collection SKILLS COMPUTER Operating Systems Windows and Apple Platforms Typing wpm: 60 Software Microsoft Office: Word, Excel, Access, PowerPoint, Works, Publisher, Adobe Photoshop, Illustrator, Quark, DacEasy Point of Sale, Constant Contact Email Marketing, Facebook, Twitter, Altru Database, Gotowebinar.com, Knowledge of Indesign Programming Knowledge of CMS, Knowledge of HTML Hardware Scanners, digital cameras, projectors, credit card machines LANGUAGE Knowledge of Italian Filomena Iolascon Mount Vernon, NY 914.263.1445 FIolascon@Aol.com
- 2. Hudson River Museum,Yonkers, New York, www.hrm.org • Development Associate for Membership & Constituent Communications, Oct 2012 – June 2013 Overview The Hudson River Museum is the oldest and largest museum in Westchester with a permanent collection rich in the art of the Hudson River Valley, Hudson Riverama, an environmental teaching gallery, and Glenview, a restored 1876 house, filled with displays of the Gilded Age. It is also home to the Andrus Planetarium, the only public planetarium in the region with a varied schedule of exhibitions and related educational programming. Responsibilities: Development Associate for Membership • Maintenance and growth of the museum’s membership program including individuals, libraries, corporations and realtors • Working alone and with other staff, to develop and implement membership benefits • Setting up newly purchased member welcoming packets with membership card, thank you/tax letters • Bar code membership accounts and cards for quicker admission entry Responsibilities: Constituent Communications and other • Ongoing maintenance of records in the constituent database including research and update of outreach contacts • Developing and running queries of constituent data for membership, fundraising and curatorial needs • Work with visitor services for front-end staff training on best communication of membership programs for the public • Package publications for distribution to outreach contacts, libraries, and other local venues • Creation of E-News using Constant Contact email marketing software • Assist Director of Special Events with Gala related tasks including writing auction descriptions, auctions frames, winner letters, Set-up and break down of events Pelham Art Center, Pelham, New York, www.pelhamartcenter.org Community Arts Award Recipient, Arts Westchester, 2008 • Education and Outreach Program Manager March 2008 – July 2012 • Program Manager Assistant June 2003 – February 2008 • Consultant and Outside Services Sept 2002 – May 2003 • Internship May 2002 – August 2002 Overview Pelham Art Center is a not-for-profit art center that provides the public with a place, the resources and the opportunity to see, study, and experience the arts in a community setting. Serving Westchester County and parts of the Bronx by offering high quality free and affordable art programs year round in a 5,000 square foot public facility. Responsibilities: Education and Outreach • Plan and schedule over 75 yearly educational classes and workshops for Fall, Spring, and Summer sessions including scholarship application review and approval • Plan and schedule outreach programs in local schools and community venues for after school and lunchtime enrichment programs, including budgets and contracts for venues and artists • Supervise front-end operations including enrollments, registration, payments and rosters for classes • Manage over 70 teaching artists, assistants, and counselors including hiring and salary negotiation • Oversee facility needs and supplies for programs, including digital MAC lab login’s and network, maintenance schedules, and kiln firings for ceramic classes Responsibilities: Administration and Operations • Spring Benefits and Fall Fundraisers: management of files, tracking auction items using Google docs, create bid sheets, create the evenings event program, create display props, and winner letters • Created file management system for programs & administration on company server • Membership renewals and file updating including managing Neighbor to Neighbor-member discount shopping • Creating mail merges for all outbound mailings (Membership, Annual Appeal, Gallery and Fundraisers) • Maintain office network and trouble shoot IT problems including website updating and maintenance using CMS • Design in house brochures, advertisements, catalogs, and fundraising event booklets REFERENCES Dr. Robert Flower, Ph.D. The Gilchrist Institute Robert J. Flower and Associates 914.772.6299 drrflower@att.net Denise Dawkins Store Manager, Follett Higher Education Group Sarah Lawrence College 914.395.2484 0578mgr@fheg.follett.com Daniel Friedman Director of Advancement, Hudson River Museum 914.963.4550 x216 dfriedman@hrm.org Juliette Koch Former Director of Special Events, Hudson River Museum 1845.797.7973 Juliettekoch@optonline.net Lynn Honeysett Director of Pelham Art Center 914.738.2525 x115 Lhoneysett@pelhamartcenter.org Lisa Robb Executive Director, NYSCA 914.819.3518 earbob@gmail.com Jessica Cioffoletti Associate Director, Arts in Education, ArtsWestchester 914.980.6275 jcioff76@hotmail.com Christine Milo Former Gallery and Public Programs Manager of Pelham Art Center | Art Handler and Installer 914.584.5849 cmilo1@optonline.net Filomena Iolascon Mount Vernon, NY 914.263.1445 FIolascon@Aol.com