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Editor's Notes

1. February 2008 Social Security Administration Opening slide; leave on screen until speaker is ready to begin.
2. February 2008 Social Security Administration
3. February 2008 Social Security Administration
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6. February 2008 Social Security Administration Let’s start at the beginning of the process to see how a person receives benefits.
7. February 2008 Social Security Administration
8. February 2008 Social Security Administration (claimant may be contacted for missing/unclear information) that determines if the applicant is disabled under the Social Security law from hospitals, doctors & other treatment sources listed
9. February 2008 Social Security Administration Once the determination is made that the claimant is eligible and will be receiving benefits, the status of the claimant changes to a beneficiary. The process filters through the administration and ends in our branch which is the Payment and Accounting Branch (PAB). PAB certifies and accounts for all benefit payments (i.e., Social Security and Disability) authorized under the Social Security Act. The branch is responsible for recording, analyzing, verifying, and reporting all program data for accounting audit trail purposes. PAB maintains the accuracy of programmatic records that support general ledger activity.
10. February 2008 Social Security Administration This coordination and control function entails balancing the totals of the various computer programs and operations that comprise the payment operation system It is illegal for DT RFC’s to process payment files until PAB performs the certification function.
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12. February 2008 Social Security Administration Would you believe that an area this small certifies an estimated 200 daily and monthly payments for beneficiaries? 9 of the analysts are responsible of assuring the payments files are accurate and certified in a timely manner. We have 4 certifying officers who give DT the go ahead to pay out the payments to claimants; if PAB doesn’t certify the payments the checks will not be disbursed.
13. February 2008 Social Security Administration When DT disburses the payments to the beneficiaries we receive a confirmation report through the Government Wide Accounting System (GWA). This report tells us how much was disbursed as checks, electronic funds transfers, the date the payment was made, and if any checks were held because of a change in the beneficiaries information. We look forward to working with the DT in the future to possibly have an interface with the GWA System and our new web based automated system. I will display the new web-based system in a few slides.
14. February 2008 Social Security Administration Certification of benefits has been a manual process which included an abundance of spreadsheets that were mandatory in order to get totals for reports that were very divided by segments, access databases were also used to gather data and generate reports and totals. Annually, resources have decreased leaving us with less money and people to accomplish the goal. Human error from keying was an obstacle that had to be overcome for our records to be as accurate as possible
15. February 2008 Social Security Administration Automation for us has since been evolving, allowing us to be more efficient with less resources of money and people, due to retirements. We are able to assure that the beneficiaries are receiving quality service that is accurate in a timely fashion. The hours that were spent keying data into multiple programs are now used analyzing data more extensively.
16. February 2008 Social Security Administration Moving into the technical age. The legacy system was developed; we still had to key, but not as much.
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19. February 2008 Social Security Administration TOB consists of only 8 analyst who process these exceptions daily AND these 8 analyst are responsible for the resolution of approximately 25,000 SSR exceptions annually These exceptions include New Remittance Deposits, Double Check Negotiations, Un-Negotiated Checks, Payment History Corrections, Returned Checks
20. February 2008 Social Security Administration So for a minute, let’s take it back to SIR & . “READ TITLE”…… The “S” and the “R” Serving other agencies and reviewing processes and procedure allows us to be effective at our job. Our preferred result, as a whole, is to not only be effective at our job, but to be efficient as well. So, in order for us to get this desired result, it is essential that we interact .
21. February 2008 Social Security Administration TOB interacts with a lot of different Agency components whose work interfaces with our operations. Treasury has a great impact on our workloads so we feel that the relationship between us & Treasury is imperative.
22. February 2008 Social Security Administration Ends with the words “Shaping Our Future”