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22 The Treasurer April/May 2018 www.treasurers.org/thetreasurer
DOMESTIC INSTANT PAYMENT SCHEMES HAVE BEEN APPEARING WORLDWIDE IN
THE PAST SIX MONTHS. BUT ARE FASTER PAYMENTS MORE TROUBLE THAN THEY
ARE WORTH FOR CORPORATES? BEN POOLE TAKES A LOOK
TIPPING POINT
IN SEARCH OF THE
www.treasurers.org/thetreasurer April/May 2018 The Treasurer 23
INSIGHT
In February this year, Australia’s
New Payments Platform was
launched. This is the latest in
a series of single-currency payment
schemes that have the concept of real-
time payments at its heart, and follows
the notable additions of both Europe’s
SEPA Instant Credit Transfer (SCT Inst)
and The Clearing House Real-time
Payments System in the US that both
came online in November 2017.
In contrast to these newcomers, the
UK’s Faster Payments scheme has been
operational far longer, reaching its 10th
anniversary this year. In 2017, the scheme
broke the record for the highest amount
of payments processed in a single year,
up 16% on the previous year, to over
1.7 billion payments. In terms of value,
more than £1.4 trillion was transferred
via Faster Payments last year, an increase
of 18% on 20161
.
An area where UK Faster Payments
distinguishes itself from similar schemes
around the world is the maximum value
of a transaction that can be sent over the
network. The limit in the UK is currently
£250,000, a figure that could increase as
soon as this year. Sixteen participants
have been involved in a live proving
exercise where a Faster Payment valued
in the tens of millions of pounds was
sent and received. In comparison, SCT
Inst has started with a €15,000 limit, and
the US Real-time Payments System caps
transactions at $25,000.
Lower limits may hinder the business
case for corporates using faster payments
schemes for the time being, although
this should not be a complete roadblock,
as the rise in limits in the UK has proved.
However, it is not only the scheme limits
that corporates need to be aware of.
Individual banks can impose their own
limits on the size of faster payments
that corporates can send. In the UK,
banks differ in the size of payments that
corporates can send over the scheme –
while some do offer the full £250,000
option, others have a cap of just £10,000
in some circumstances. At some banks,
limits can change depending on whether
the payment is being initiated online,
over the phone or in branch.
“One of the outcomes from individual
bank limits is that it is a way for a
bank to charge a higher CHAPS fee
for a large-value payment, when in
theory, anything up to the scheme
limit should only generate a small
fee for businesses, and no fee for a
consumer,” says Marcus Hughes, head
of strategic business development at
Bottomline Technologies. “There is
some inconsistency between these limits
that creates a complex landscape for
a treasurer to navigate. It is vital that
treasurers ask the banks what their limit
for this type of payment is, in order to
avoid any nasty surprises.”
OPPORTUNITIES
AND CHALLENGES
The more recent launches around the
world have been able to study the UK
model and enhance it with additional
functionality that has particular
relevance for corporates. For example,
the US Real-time Payments Solution
includes ‘request to pay’ and remittance
advice, both of which are valuable for
corporates to ensure they get paid.
“The reconciliation information is
missing in many payment networks,”
INSIGHT
INSIGHT
At some banks, limits can
change depending on
whether the payment is
being initiated online, over
the phone or in branch
INSIGHT
24 The Treasurer April/May 2018 www.treasurers.org/thetreasurer
says Hughes. “The request to pay is
essentially an electronic invoice, so it
is exciting to see that coming through
in one country. The UK will follow that
in a couple of years’ time with the New
Payments Architecture.”
Request to pay opens up opportunities
for corporates, for example, with supplier
payments. Instead of doing a fortnightly
supplier payments run, they can request
additional discounts for early payment.
A corporate could notify their supplier
that they have approved the invoice
and are ready to pay, but propose a 2%
discount, for example, for immediate
payment rather than paying on the
invoice due date.
In future, this could potentially see
banks participating in the cycle, where
the bank could offer immediate payment
to the supplier providing that they accept
to be part of a supply chain finance
arrangement – so as soon as the invoice is
approved, the supplier has the flexibility
to immediately request payment. Access
and visibility to monitor the status of a
purchase to pay or order to cash flow is
getting closer to reality.
In respect of accounts receivable,
faster payments could create a challenge
for organisations. While customers could
pay faster, with dramatically shorter
processing times, the possibility now
exists for customers to delay payment.
For example, on 30-day payment
terms, the customer may choose to pay
on the 30th in an instant payments
environment, and if there’s an issue with
that payment, the corporate may not
receive the funds within the window.
“Of course, when customers do pay, they
now expect that money to be applied to
their account as quickly as possible, and
those accounts receivable functions that
are either not staffed up or supported by
IT enough face a challenge to be able to
respond to that,” says Jonathan Williams,
principal consultant at Mk2 Consulting.
The increase in the pace of payments
requires real-time cash-flow information,
cash visibility, liquidity management
and real-time fraud monitoring. With
a slower Bacs payment, there is more
time to stop the payment in case of
fraud or error. With faster payments,
it is irrevocable. “There are quite a few
control considerations for a treasurer
and the accounts payable team to have
solved before fully embracing the real-
time payments world,” says Hughes.
“Twenty-four-seven fraud monitoring
is an important element of the move
into faster payments, monitoring user
behaviour, abnormal transactions and
payments to new payees, for example.”
Irrevocable faster payments are a
natural target for financial criminals
because of the speed of payment and
the difficulty to recall. If criminals
receive faster payments in a fraudulent
manner, they can then be forwarded on
to a network of ‘money mules’, seemingly
authentic bank accounts that are being
used to transfer the proceeds from
financial crime.
Young people are particularly targeted
to be money mules, and figures from
Cifas, the UK’s fraud-prevention service,
showed that there were 8,652 cases of
‘misuse of facility’ among 18- to 24-year-
olds in the UK between Q1-Q3 2017,
a rise of 35%2
. Faster payments allow
the financial criminal to instantly move
fraudulent funds between a succession
of different bank accounts once the
initial payment has been sent. This
is hard to detect and recover. “The
danger is that it is very difficult in those
circumstances to detect that sort of fraud
because it is a perfectly legitimate person
who is undertaking the transaction,”
says Williams.
CROSS-BORDER POSSIBILITIES
As previously described, there are a
number of active domestic or single-
currency initiatives for faster payments.
However, these vary widely in terms of
transaction limits, data formats used and
associated payments data required. For
corporates assessing the potential to use
faster payments for instant cross-border
payments, the lack of a unified global
approach can be a barrier.
A survey3
from SWIFT and EuroFinance
in Q4 2017 found that there is significant
demand from businesses of all sizes
for real-time payment tracking on
cross-border payments. For treasurers
of organisations with turnover of less
than $1bn: 75% want real-time payment
tracking; 25% want to be able to make
instant payments. At the top end of
organisations with turnover of more
than $10bn, the demand for cross-border
payments was higher: 66% want real-time
payments tracking; 44% want to be able
to make instant cross-border payments.
For UK Faster Payments, the Payments
Systems Regulator has been looking at
whether using richer data flows would be
possible as part of the Payments Strategy
Forum work. In terms of data standards,
ISO 20022 XML is common in the more
recent faster payments schemes, but
is not used by the UK scheme. “In the
www.treasurers.org/thetreasurer April/May 2018 The Treasurer 25
CORRIDORS FOR CORPORATES
UK–US
Who: American Express and Santander
Scope: In November 2017, American Express announced
it was making blockchain payments commercially
available. Santander UK is the selected partner to initiate
the transaction channel. With the integration of Ripple
into the American Express FXIP platform, non-card
payments are routed through the RippleNet real-time
payment network. Initially, Ripple is connecting American
Express customers to Santander in the UK.
What they said: “This blockchain solution opens up a
new channel between the US and the UK, and presents
significant opportunity for payments globally.” – José
Luís Calderón, global head of Global Transaction Banking
at Santander.
SINGAPORE–INDIA
Who: Axis Bank and Standard Chartered
Scope: Axis Bank launched a service for its corporate
customers in India to receive payments from Standard
Chartered Bank in Singapore. The instant international
payment service uses Ripple’s enterprise blockchain
technology solution.
What they said: “While there have been significant
innovations in domestic payments, cross-border
remittance has seen limited developments. Using APIs
and distributed ledger technology, there is an opportunity
to radically change the way international payments are
handled.” – Himadri Chatterjee, president of Transaction
Banking, at Axis Bank.
SWEDEN–US
Who: SEB
Scope: SEB signed an agreement with Ripple to use its
blockchain technology solution as a basis for payment
transactions. The first step will be to enable customers
to make real-time transfers between SEB accounts in
Stockholm and New York. One targeted benefit is to offer
the bank’s customers real-time transfers with later cut-off
times than previously available.
What they said: “By using distributed financial
technology, our customers can initiate real-time transfers
between their SEB accounts in Sweden and the bank’s
branch in New York. In the next step, we plan to expand
the solution to include all geographies and time zones in
which we operate.” – Paula da Silva, head of Transaction
Services at SEB.
INSIGHT
UK, we are geared up around UK-based
standards,” says Williams. “We need to
catch up to where the rest of the world
is in terms of what they think is the
right way of encoding a faster payment.
As the UK payments system continues
to develop, it should move towards the
similar sort of data standards seen in
more recent fast payments schemes
around the world.”
While it is unlikely that there will
be a direct connection between different
faster payments systems, gateways
could be developed that facilitate trade
and enhance payment services for
multinational corporates. Aggregator
services, for example, can provide banks
with access to a number of systems
and therefore create an international
network of access into clearing systems.
This could be a cloud-based offering,
or it could be an on-premises offering
for accessing different systems directly
into their countries and having the
real-time offering in the variety of
applicable currencies.
Blockchain and distributed ledger
technology also have a role to play.
“We see blockchain as another protocol
or network that we can add on to our
offerings,” says Hughes. “In the industry,
a lot of this is still in testing. There are
a few areas where banks are going in
to commercial production, but these
are quite embryonic initiatives. They
have quite a way to go before they are
commercially viable and making money
for those organisations, but I do think
that is probably the way forward.”
1 www.fasterpayments.org.uk/
statistics
2 www.cifas.org.uk/newsroom/
new-data-reveals-stark-increase-
young-people-acting-money-mules
3 www.eurofinance.com/sites/
default/files/wysiwyg/Barcelona2017/
PaymentReport2017.pdf
For more, visit blogs.treasurers.
org/australias-new-payments-
platform-a-guide-for-the-
international-treasurer
INSIGHT
Ben Poole is a freelance writer and
editor specialising in treasury and
transaction banking
Irrevocable
faster payments
are a natural
target for
financial
criminals
because of
the speed of
payment and
the difficulty
to recall

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Faster payments feature for The Treasurer April/May 2018

  • 1. 22 The Treasurer April/May 2018 www.treasurers.org/thetreasurer DOMESTIC INSTANT PAYMENT SCHEMES HAVE BEEN APPEARING WORLDWIDE IN THE PAST SIX MONTHS. BUT ARE FASTER PAYMENTS MORE TROUBLE THAN THEY ARE WORTH FOR CORPORATES? BEN POOLE TAKES A LOOK TIPPING POINT IN SEARCH OF THE
  • 2. www.treasurers.org/thetreasurer April/May 2018 The Treasurer 23 INSIGHT In February this year, Australia’s New Payments Platform was launched. This is the latest in a series of single-currency payment schemes that have the concept of real- time payments at its heart, and follows the notable additions of both Europe’s SEPA Instant Credit Transfer (SCT Inst) and The Clearing House Real-time Payments System in the US that both came online in November 2017. In contrast to these newcomers, the UK’s Faster Payments scheme has been operational far longer, reaching its 10th anniversary this year. In 2017, the scheme broke the record for the highest amount of payments processed in a single year, up 16% on the previous year, to over 1.7 billion payments. In terms of value, more than £1.4 trillion was transferred via Faster Payments last year, an increase of 18% on 20161 . An area where UK Faster Payments distinguishes itself from similar schemes around the world is the maximum value of a transaction that can be sent over the network. The limit in the UK is currently £250,000, a figure that could increase as soon as this year. Sixteen participants have been involved in a live proving exercise where a Faster Payment valued in the tens of millions of pounds was sent and received. In comparison, SCT Inst has started with a €15,000 limit, and the US Real-time Payments System caps transactions at $25,000. Lower limits may hinder the business case for corporates using faster payments schemes for the time being, although this should not be a complete roadblock, as the rise in limits in the UK has proved. However, it is not only the scheme limits that corporates need to be aware of. Individual banks can impose their own limits on the size of faster payments that corporates can send. In the UK, banks differ in the size of payments that corporates can send over the scheme – while some do offer the full £250,000 option, others have a cap of just £10,000 in some circumstances. At some banks, limits can change depending on whether the payment is being initiated online, over the phone or in branch. “One of the outcomes from individual bank limits is that it is a way for a bank to charge a higher CHAPS fee for a large-value payment, when in theory, anything up to the scheme limit should only generate a small fee for businesses, and no fee for a consumer,” says Marcus Hughes, head of strategic business development at Bottomline Technologies. “There is some inconsistency between these limits that creates a complex landscape for a treasurer to navigate. It is vital that treasurers ask the banks what their limit for this type of payment is, in order to avoid any nasty surprises.” OPPORTUNITIES AND CHALLENGES The more recent launches around the world have been able to study the UK model and enhance it with additional functionality that has particular relevance for corporates. For example, the US Real-time Payments Solution includes ‘request to pay’ and remittance advice, both of which are valuable for corporates to ensure they get paid. “The reconciliation information is missing in many payment networks,” INSIGHT INSIGHT At some banks, limits can change depending on whether the payment is being initiated online, over the phone or in branch
  • 3. INSIGHT 24 The Treasurer April/May 2018 www.treasurers.org/thetreasurer says Hughes. “The request to pay is essentially an electronic invoice, so it is exciting to see that coming through in one country. The UK will follow that in a couple of years’ time with the New Payments Architecture.” Request to pay opens up opportunities for corporates, for example, with supplier payments. Instead of doing a fortnightly supplier payments run, they can request additional discounts for early payment. A corporate could notify their supplier that they have approved the invoice and are ready to pay, but propose a 2% discount, for example, for immediate payment rather than paying on the invoice due date. In future, this could potentially see banks participating in the cycle, where the bank could offer immediate payment to the supplier providing that they accept to be part of a supply chain finance arrangement – so as soon as the invoice is approved, the supplier has the flexibility to immediately request payment. Access and visibility to monitor the status of a purchase to pay or order to cash flow is getting closer to reality. In respect of accounts receivable, faster payments could create a challenge for organisations. While customers could pay faster, with dramatically shorter processing times, the possibility now exists for customers to delay payment. For example, on 30-day payment terms, the customer may choose to pay on the 30th in an instant payments environment, and if there’s an issue with that payment, the corporate may not receive the funds within the window. “Of course, when customers do pay, they now expect that money to be applied to their account as quickly as possible, and those accounts receivable functions that are either not staffed up or supported by IT enough face a challenge to be able to respond to that,” says Jonathan Williams, principal consultant at Mk2 Consulting. The increase in the pace of payments requires real-time cash-flow information, cash visibility, liquidity management and real-time fraud monitoring. With a slower Bacs payment, there is more time to stop the payment in case of fraud or error. With faster payments, it is irrevocable. “There are quite a few control considerations for a treasurer and the accounts payable team to have solved before fully embracing the real- time payments world,” says Hughes. “Twenty-four-seven fraud monitoring is an important element of the move into faster payments, monitoring user behaviour, abnormal transactions and payments to new payees, for example.” Irrevocable faster payments are a natural target for financial criminals because of the speed of payment and the difficulty to recall. If criminals receive faster payments in a fraudulent manner, they can then be forwarded on to a network of ‘money mules’, seemingly authentic bank accounts that are being used to transfer the proceeds from financial crime. Young people are particularly targeted to be money mules, and figures from Cifas, the UK’s fraud-prevention service, showed that there were 8,652 cases of ‘misuse of facility’ among 18- to 24-year- olds in the UK between Q1-Q3 2017, a rise of 35%2 . Faster payments allow the financial criminal to instantly move fraudulent funds between a succession of different bank accounts once the initial payment has been sent. This is hard to detect and recover. “The danger is that it is very difficult in those circumstances to detect that sort of fraud because it is a perfectly legitimate person who is undertaking the transaction,” says Williams. CROSS-BORDER POSSIBILITIES As previously described, there are a number of active domestic or single- currency initiatives for faster payments. However, these vary widely in terms of transaction limits, data formats used and associated payments data required. For corporates assessing the potential to use faster payments for instant cross-border payments, the lack of a unified global approach can be a barrier. A survey3 from SWIFT and EuroFinance in Q4 2017 found that there is significant demand from businesses of all sizes for real-time payment tracking on cross-border payments. For treasurers of organisations with turnover of less than $1bn: 75% want real-time payment tracking; 25% want to be able to make instant payments. At the top end of organisations with turnover of more than $10bn, the demand for cross-border payments was higher: 66% want real-time payments tracking; 44% want to be able to make instant cross-border payments. For UK Faster Payments, the Payments Systems Regulator has been looking at whether using richer data flows would be possible as part of the Payments Strategy Forum work. In terms of data standards, ISO 20022 XML is common in the more recent faster payments schemes, but is not used by the UK scheme. “In the
  • 4. www.treasurers.org/thetreasurer April/May 2018 The Treasurer 25 CORRIDORS FOR CORPORATES UK–US Who: American Express and Santander Scope: In November 2017, American Express announced it was making blockchain payments commercially available. Santander UK is the selected partner to initiate the transaction channel. With the integration of Ripple into the American Express FXIP platform, non-card payments are routed through the RippleNet real-time payment network. Initially, Ripple is connecting American Express customers to Santander in the UK. What they said: “This blockchain solution opens up a new channel between the US and the UK, and presents significant opportunity for payments globally.” – José Luís Calderón, global head of Global Transaction Banking at Santander. SINGAPORE–INDIA Who: Axis Bank and Standard Chartered Scope: Axis Bank launched a service for its corporate customers in India to receive payments from Standard Chartered Bank in Singapore. The instant international payment service uses Ripple’s enterprise blockchain technology solution. What they said: “While there have been significant innovations in domestic payments, cross-border remittance has seen limited developments. Using APIs and distributed ledger technology, there is an opportunity to radically change the way international payments are handled.” – Himadri Chatterjee, president of Transaction Banking, at Axis Bank. SWEDEN–US Who: SEB Scope: SEB signed an agreement with Ripple to use its blockchain technology solution as a basis for payment transactions. The first step will be to enable customers to make real-time transfers between SEB accounts in Stockholm and New York. One targeted benefit is to offer the bank’s customers real-time transfers with later cut-off times than previously available. What they said: “By using distributed financial technology, our customers can initiate real-time transfers between their SEB accounts in Sweden and the bank’s branch in New York. In the next step, we plan to expand the solution to include all geographies and time zones in which we operate.” – Paula da Silva, head of Transaction Services at SEB. INSIGHT UK, we are geared up around UK-based standards,” says Williams. “We need to catch up to where the rest of the world is in terms of what they think is the right way of encoding a faster payment. As the UK payments system continues to develop, it should move towards the similar sort of data standards seen in more recent fast payments schemes around the world.” While it is unlikely that there will be a direct connection between different faster payments systems, gateways could be developed that facilitate trade and enhance payment services for multinational corporates. Aggregator services, for example, can provide banks with access to a number of systems and therefore create an international network of access into clearing systems. This could be a cloud-based offering, or it could be an on-premises offering for accessing different systems directly into their countries and having the real-time offering in the variety of applicable currencies. Blockchain and distributed ledger technology also have a role to play. “We see blockchain as another protocol or network that we can add on to our offerings,” says Hughes. “In the industry, a lot of this is still in testing. There are a few areas where banks are going in to commercial production, but these are quite embryonic initiatives. They have quite a way to go before they are commercially viable and making money for those organisations, but I do think that is probably the way forward.” 1 www.fasterpayments.org.uk/ statistics 2 www.cifas.org.uk/newsroom/ new-data-reveals-stark-increase- young-people-acting-money-mules 3 www.eurofinance.com/sites/ default/files/wysiwyg/Barcelona2017/ PaymentReport2017.pdf For more, visit blogs.treasurers. org/australias-new-payments- platform-a-guide-for-the- international-treasurer INSIGHT Ben Poole is a freelance writer and editor specialising in treasury and transaction banking Irrevocable faster payments are a natural target for financial criminals because of the speed of payment and the difficulty to recall