AWS messaging services enable different software systems and end devices–often using different programming languages, and on different platforms–to communicate and exchange information. In this session, we will review patterns that customers can adopt in a hybrid model using AWS messaging services - Amazon MQ, Amazon SQS, Amazon SNS, and Amazon Kinesis Streams.
Building A Cloud-Native Advanced Logistics EcosystemChristian Deger
RIO is the digital brand of the TRATON GROUP. Its dual offer of a group-wide connectivity environment and a cloud based advanced logistics ecosystem is geared towards all players in the transport industry. RIO moves to the forefront in a nascent market for real-time cloud visibility and uses the cloud to connect customers and partners in dozens of countries across the globe.Learn how RIO leverages AWS and microservices to enable autonomous you build it, you run it teams to quickly create scalable applications, real-time streaming pipelines and data products. This talk continues to outline how RIO combines Kafka, MongoDB, Amazon S3, Amazon ECS as well as AWS Fargate to tackle use cases like performance scoring, vehicle diagnostics, or fleet monitoring.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Amazon Connect delivers personalized customer experience for your contact centerAmazon Web Services
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services.
Improving Customer Experience with Amazon Connect – The AI Driven Contact Cen...Amazon Web Services
Customer service expectations continue to evolve and call centres are about to change before our eyes. By capturing and analysing customer service interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect, a modern, cloud-based contact centre, and AWS machine learning services to quickly process and analyse thousands of customer conversations and gain valuable insights. With speech and text analytics, you can pick up on emerging service-related trends before they get escalated or identify and address a potential widespread problem at its inception.
AWS Customers can revolutionize their engagement and service of customers and constituents powered by the same technology and tools used for Amazon.com. Amazon Connect is an easy-to use, cloud-based contact center solution for governments and businesses that want to deliver a personalized, customer-centric experience. Join Mike Vozas and Jason Shaffer, Public Sector Amazon Connect Experts who will share some of our public sector customer success stories, partner solutions, and best practices for using Amazon Connect in the State and Local Government, Nonprofits, and Federal Government.
Financial Svcs: Build Customer-Centric Contact Centers with Amazon Connect an...Amazon Web Services
How can Financial Services companies meet growing customer demands for personalized, high-quality service while satisfying regulatory obligations? In this session, learn how Amazon Connect, a self-service, cloud-based contact center, can integrate with machine learning services on AWS such as Amazon Transcribe, Amazon Comprehend, and Amazon Lex to enable financial institutions to deliver transformational omni-channel experiences to their customers while complying with regulations like MiFID II, the GDPR, and the SEC's data retention rules. Learn how to use Amazon Connect to easily set up a cloud-based contact center solution that scales to support businesses of any size. Then learn how to integrate Amazon Connect with machine learning services on AWS to make contact center content available for search and analysis by natural language processing tools, which can yield valuable insights into customer sentiment, customer preferences, and the most common issues customers raise during service interactions.
Evolving Customer Experience with Amazon Connect, An AI based Contact Centre ...Amazon Web Services
Customer service expectations continue to evolve and call centres are about to change before our eyes. By capturing and analysing customer service interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect, a modern, cloud-based contact centre and AWS machine learning services to quickly process and analyse thousands of customer conversations and gain valuable insights.
Speaker: Zoe Pelbart, Account Manager, AWS Public Sector
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Building A Cloud-Native Advanced Logistics EcosystemChristian Deger
RIO is the digital brand of the TRATON GROUP. Its dual offer of a group-wide connectivity environment and a cloud based advanced logistics ecosystem is geared towards all players in the transport industry. RIO moves to the forefront in a nascent market for real-time cloud visibility and uses the cloud to connect customers and partners in dozens of countries across the globe.Learn how RIO leverages AWS and microservices to enable autonomous you build it, you run it teams to quickly create scalable applications, real-time streaming pipelines and data products. This talk continues to outline how RIO combines Kafka, MongoDB, Amazon S3, Amazon ECS as well as AWS Fargate to tackle use cases like performance scoring, vehicle diagnostics, or fleet monitoring.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Amazon Connect delivers personalized customer experience for your contact centerAmazon Web Services
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services.
Improving Customer Experience with Amazon Connect – The AI Driven Contact Cen...Amazon Web Services
Customer service expectations continue to evolve and call centres are about to change before our eyes. By capturing and analysing customer service interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect, a modern, cloud-based contact centre, and AWS machine learning services to quickly process and analyse thousands of customer conversations and gain valuable insights. With speech and text analytics, you can pick up on emerging service-related trends before they get escalated or identify and address a potential widespread problem at its inception.
AWS Customers can revolutionize their engagement and service of customers and constituents powered by the same technology and tools used for Amazon.com. Amazon Connect is an easy-to use, cloud-based contact center solution for governments and businesses that want to deliver a personalized, customer-centric experience. Join Mike Vozas and Jason Shaffer, Public Sector Amazon Connect Experts who will share some of our public sector customer success stories, partner solutions, and best practices for using Amazon Connect in the State and Local Government, Nonprofits, and Federal Government.
Financial Svcs: Build Customer-Centric Contact Centers with Amazon Connect an...Amazon Web Services
How can Financial Services companies meet growing customer demands for personalized, high-quality service while satisfying regulatory obligations? In this session, learn how Amazon Connect, a self-service, cloud-based contact center, can integrate with machine learning services on AWS such as Amazon Transcribe, Amazon Comprehend, and Amazon Lex to enable financial institutions to deliver transformational omni-channel experiences to their customers while complying with regulations like MiFID II, the GDPR, and the SEC's data retention rules. Learn how to use Amazon Connect to easily set up a cloud-based contact center solution that scales to support businesses of any size. Then learn how to integrate Amazon Connect with machine learning services on AWS to make contact center content available for search and analysis by natural language processing tools, which can yield valuable insights into customer sentiment, customer preferences, and the most common issues customers raise during service interactions.
Evolving Customer Experience with Amazon Connect, An AI based Contact Centre ...Amazon Web Services
Customer service expectations continue to evolve and call centres are about to change before our eyes. By capturing and analysing customer service interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect, a modern, cloud-based contact centre and AWS machine learning services to quickly process and analyse thousands of customer conversations and gain valuable insights.
Speaker: Zoe Pelbart, Account Manager, AWS Public Sector
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Cloud Management for Government Agencies: Enabling IT Transformation through ...Amazon Web Services
The cloud — through rapid provisioning times accelerated development and access to new technologies — has changed the way public sector institutions operate, driving innovation and responsiveness to rapidly changing technology. Learn how federal, state, and local agencies have leveraged multi-cloud management by unifying cost management, billing and invoicing, and security and compliance into one dashboard. See how SaaS-based and Self-Hosted (AMI) solutions combined with AWS and its partners enable IT transformation by easing cost management and allocation changes, advising on savvy investment and budget strategies, ensuring secure configuration, and maintaining ongoing compliance — all while driving innovation in the public cloud. This session is sponsored by CloudCheckr.
[REPEAT] Design and Configure Advanced Routing Strategies for Amazon Connect ...Amazon Web Services
In this session, learn how to customize the routing in Amazon Connect for scenarios such as VIP customers, second tier and fallback support, and holiday or emergency handling. We guide you through building queues, routing profiles, and contact flows to solve for these advanced routing use cases. In the second half of this session, we explore how to solve for the specific routing use cases you may have.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Innovating at Scale – Lessons Learned Growing Alexa - AWS Summit SydneyAmazon Web Services
As Alexa has grown, how we approach innovation has had to evolve as well. From feature launches to machine learning to managing dependencies, learn how AWS contributes to Alexa’s ability to deliver innovative and delightful experiences and what it takes to build scalable innovation in a service with millions of live customers.
Art of the possible- Leveraging Machine Learning to Improve Forecasting and G...Amazon Web Services
Challenge: Customers require enhanced spend forecasting and prediction in order to optimize their AWS usage and more accurately track, monitor, and budget their spend. Solution: In support of our AWS MSP and reseller capability and business, ECS developed our own cloud management portal (Common Cloud) which processes thousands of billing records on a daily basis. We’ve deployed AWS ML solutions to support advanced financial analysis of trends/usage for both customers and our AWS business unit and to deliver advanced forecasting and prediction models for monthly costs using a regression-based linear learner model. This session is sponsored by ECS.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
[REPEAT 1] Enterprise Strategies and Best Practices for Migrating Your Contac...Amazon Web Services
Join us for a session where we walk you through our migration framework and best practices for moving your enterprise contact center to Amazon Connect. We discuss how to take advantage of agile and phased approaches to address administration, regulatory requirements, data gathering, and infrastructure needs (WAN, Direct Connect / MPLS, etc.). We then do a deep dive on specific topics, such as contact center locations, compliance, security, and reporting. By the end of this session, you will understand how to combine Amazon Connect with other AWS services to fit the needs of customers for global utilization.
Implementation of Amazon Connect, Powered by Accenture (FSV306-S) - AWS re:In...Amazon Web Services
Late in 2017, Mutual of Omaha began a cloud journey to modernize its legacy contact centers. Using Amazon Connect—supported by Amazon Lex, Amazon Polly, AWS Lambda, and Kibana, Accenture helped Mutual of Omaha improve customer engagement, developed self-service features using leading-edge speech recognition, and developed powerful analytics to continuously drive positive change. Mutual of Omaha plans to reduce TCO annually with Amazon Connect compared with its legacy solution. As of August 2018, three contact centers are live in Amazon Connect, with several more scheduled to go live in 2018. This session is brought to you by AWS partner, Accenture.
Making Cloud Procurement Easy with AWS Marketplace, Automation, and GovernanceAmazon Web Services
AWS Marketplace is a curated digital catalog that makes it easy for customers to find, buy, and deploy third-party software and services customers need to run their enterprise. Discover how AWS public sector customers use AWS Marketplace and AWS Service Catalog to enable rapid turnaround time for software purchasing with better visibility into AWS spending, usage, and governance. Learn best practices for how public sector customers and partners are using AWS Marketplace to simplify procurement to accelerate speed to mission.
When it comes to building our own services, our engineering groups have strong opinions, and they express them in the technologies they pick: Are microservices always the way to go? Should we choose serverless, containers, or serverless containers? Is relational over? Is Java over? Learn about our experience in building AWS services and working with customers on their cloud-native apps.
How to speed up and scale your innovation efforts - MAD203 - Chicago AWS SummitAmazon Web Services
By applying microservices powered by serverless technology, you can innovate faster, at scale. In this session, we share insights into the Amazon Culture of Innovation and explain how the company went from four million to over 60 million deployments per year. We discuss how the company benefitted from its own key learnings through building modern apps at Amazon. We also discuss how Amazon transitioned from a monolithic application environment to an event-driven serverless microservices environment. Learn why more and more organizations are choosing the serverless operational model.
Cloud Management for Government Agencies: Enabling IT Transformation through ...Amazon Web Services
The cloud — through rapid provisioning times accelerated development and access to new technologies — has changed the way public sector institutions operate, driving innovation and responsiveness to rapidly changing technology. Learn how federal, state, and local agencies have leveraged multi-cloud management by unifying cost management, billing and invoicing, and security and compliance into one dashboard. See how SaaS-based and Self-Hosted (AMI) solutions combined with AWS and its partners enable IT transformation by easing cost management and allocation changes, advising on savvy investment and budget strategies, ensuring secure configuration, and maintaining ongoing compliance — all while driving innovation in the public cloud. This session is sponsored by CloudCheckr.
[REPEAT] Design and Configure Advanced Routing Strategies for Amazon Connect ...Amazon Web Services
In this session, learn how to customize the routing in Amazon Connect for scenarios such as VIP customers, second tier and fallback support, and holiday or emergency handling. We guide you through building queues, routing profiles, and contact flows to solve for these advanced routing use cases. In the second half of this session, we explore how to solve for the specific routing use cases you may have.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Innovating at Scale – Lessons Learned Growing Alexa - AWS Summit SydneyAmazon Web Services
As Alexa has grown, how we approach innovation has had to evolve as well. From feature launches to machine learning to managing dependencies, learn how AWS contributes to Alexa’s ability to deliver innovative and delightful experiences and what it takes to build scalable innovation in a service with millions of live customers.
Art of the possible- Leveraging Machine Learning to Improve Forecasting and G...Amazon Web Services
Challenge: Customers require enhanced spend forecasting and prediction in order to optimize their AWS usage and more accurately track, monitor, and budget their spend. Solution: In support of our AWS MSP and reseller capability and business, ECS developed our own cloud management portal (Common Cloud) which processes thousands of billing records on a daily basis. We’ve deployed AWS ML solutions to support advanced financial analysis of trends/usage for both customers and our AWS business unit and to deliver advanced forecasting and prediction models for monthly costs using a regression-based linear learner model. This session is sponsored by ECS.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
[REPEAT 1] Enterprise Strategies and Best Practices for Migrating Your Contac...Amazon Web Services
Join us for a session where we walk you through our migration framework and best practices for moving your enterprise contact center to Amazon Connect. We discuss how to take advantage of agile and phased approaches to address administration, regulatory requirements, data gathering, and infrastructure needs (WAN, Direct Connect / MPLS, etc.). We then do a deep dive on specific topics, such as contact center locations, compliance, security, and reporting. By the end of this session, you will understand how to combine Amazon Connect with other AWS services to fit the needs of customers for global utilization.
Implementation of Amazon Connect, Powered by Accenture (FSV306-S) - AWS re:In...Amazon Web Services
Late in 2017, Mutual of Omaha began a cloud journey to modernize its legacy contact centers. Using Amazon Connect—supported by Amazon Lex, Amazon Polly, AWS Lambda, and Kibana, Accenture helped Mutual of Omaha improve customer engagement, developed self-service features using leading-edge speech recognition, and developed powerful analytics to continuously drive positive change. Mutual of Omaha plans to reduce TCO annually with Amazon Connect compared with its legacy solution. As of August 2018, three contact centers are live in Amazon Connect, with several more scheduled to go live in 2018. This session is brought to you by AWS partner, Accenture.
Making Cloud Procurement Easy with AWS Marketplace, Automation, and GovernanceAmazon Web Services
AWS Marketplace is a curated digital catalog that makes it easy for customers to find, buy, and deploy third-party software and services customers need to run their enterprise. Discover how AWS public sector customers use AWS Marketplace and AWS Service Catalog to enable rapid turnaround time for software purchasing with better visibility into AWS spending, usage, and governance. Learn best practices for how public sector customers and partners are using AWS Marketplace to simplify procurement to accelerate speed to mission.
When it comes to building our own services, our engineering groups have strong opinions, and they express them in the technologies they pick: Are microservices always the way to go? Should we choose serverless, containers, or serverless containers? Is relational over? Is Java over? Learn about our experience in building AWS services and working with customers on their cloud-native apps.
How to speed up and scale your innovation efforts - MAD203 - Chicago AWS SummitAmazon Web Services
By applying microservices powered by serverless technology, you can innovate faster, at scale. In this session, we share insights into the Amazon Culture of Innovation and explain how the company went from four million to over 60 million deployments per year. We discuss how the company benefitted from its own key learnings through building modern apps at Amazon. We also discuss how Amazon transitioned from a monolithic application environment to an event-driven serverless microservices environment. Learn why more and more organizations are choosing the serverless operational model.
Leaping Over the Skills Gap - Accelerate Your Journey with AMSAmazon Web Services
AWS Managed Services (AMS) accelerates the cloud journey by taking ownership of the critical but undifferentiating task of infrastructure operations. As a result, customers can focus on organisational outcomes such as application modernization, cloud skills development, and process integration. Last year, data showed that customers were able to move up to 10X faster by leveraging AMS and a systems integrator together. With 88% of enterprise IT organisations pushing a cloud-first strategy and 86% of their infrastructure spend still on premises, more enterprises than ever could benefit from this service. Come learn how you could too.
Speaker: James Windsor, Business Development Lead, Managed Services, AWS
Managing microservices using AWS App Mesh - MAD302 - Chicago AWS SummitAmazon Web Services
Microservices-based applications offer many advantages over traditional monolithic architectures, particularly in a DevOps and cloud environment, where the benefits become even more evident. But there is some complexity involved in managing what can be hundreds or even thousands of individual services for an enterprise-scale application. In this session, we demonstrate how you can use AWS App Mesh to easily monitor and control microservices running on AWS. We show you how App Mesh standardizes the way in which microservices communicate, giving end-to-end visibility and helping to ensure high availability for your applications.
Get a consumer-based experience to software provisioning with AWS MarketplaceAmazon Web Services
With over 200K customers worldwide, AWS Marketplace has the widest selection of software listings in categories like security, storage, ML, etc. In this session, we’ll show you why you should adopt an AWS Marketplace first strategy when buying third party software. You’ll learn how you can transact through your current Channel or Consulting Partner and build solutions that accelerate your business.
AWS App Mesh: Manage services mesh discovery, recovery, and monitoring - MAD3...Amazon Web Services
Modern applications typically comprise multiple services. Each service may be built using multiple types of compute infrastructure such as Amazon EC2 and AWS Fargate. As the number of an application’s services grows, pinpointing the location of errors, rerouting traffic after failures, and safely deploying code changes becomes difficult. Previously, you needed to build monitoring and control logic directly into your code and redeploy your service every time there are changes. In this session, we explain how AWS App Mesh provides application-level networking to make it easy for your services to communicate with each other across multiple types of compute infrastructure.
Introduction to AWS App Mesh - MAD303 - Atlanta AWS SummitAmazon Web Services
In this session, learn how AWS App Mesh makes it easy to monitor and control microservices running on AWS App Mesh standardizes how the microservices communicate, provides end-to-end visibility, and helps ensure high availability for your applications.
How Nubank is building a customer-obsessed bank - FSV201 - New York AWS SummitAmazon Web Services
Nubank, Latin America’s first (and largest) cloud-native bank, has relied on AWS since day one. Operating in the cloud allows Nubank’s developers to create software that scales and quickly adapts to the changing needs of a complex market and a growing business. Nubank relies on services like Amazon EC2, Amazon DynamoDB, Amazon VPC, Amazon S3, and AWS CloudFormation to let 8.5 million customers make around 2.5 million purchases per day—all without a dedicated infrastructure team. Learn how Nubank’s fully automated, cell-based architecture allows the bank to provide the best customer experience while generating reliable audited financial records for regulators.
Speaker: Sanjay Yadave, Head of Enterprise & Migrations Acceleration Team, ASEAN, AWS
This session takes the learnings and best practices from AWS's enterprise cloud migrations and combines them into a prescriptive model (roadmap) to accelerate the cloud journey. It describes streams of activities and deliverables that are required to drive a successful migration. This roadmap is targeted to help all enterprise customers irrespective of where they are at in their cloud transformation journey.
Build data-drive, high performance, internet scale applications with AWS Data...Amazon Web Services
In this session, we share database architecture strategies and best practices for building high-performance and internet-scale applications using Amazon DynamoDB, Amazon Timestream, and Amazon ElastiCache. We discuss the various types of modern applications and tell you which AWS services are the best for each use case. For globally distributed applications that need to scale to petabytes of storage, we discuss the AWS database services and design patterns that are tailored for internet-scale applications. We also discuss how to analyze time-series data from modern applications. Finally, we cover speed-intensive application types that require real-time microsecond responsiveness, and we explain how to design your data models to meet these rigorous requirements.
Moving Large Scale Contact Centers to Amazon Connect (BAP324) - AWS re:Invent...Amazon Web Services
In this session, you will learn how Intuit and Hilton are migrating their large scale contact centers to Amazon Connect, a self-service, cloud-based contact center offering based on the same technology used by over 70,000 Amazon Customer Service Associates. We will begin the session with an overview of Amazon Connect and hear from Intuit and Hilton about their experiences and best practices that will help prepare any large scale business planning a migration to Amazon Connect.
AWS Summit Singapore 2019 | Operating Microservices at HyperscaleAWS Summits
Speaker: Donnie Prakoso, Technology Evangelist, ASEAN, AWS
Most developers today are adopting a micro-services based application design. Microservices can provide higher system reliability, fine-grained scalability and faster development cycles. At hyperscale (thousands to millions of requests per second), however, additional thought, careful design, and greater operational rigor is required. In this session, learn from AWS experts who have extracted four fundamental design principles and best practices for hyperscale applications from the experiences of our customer globally. Aided by live demos, presenters will show how event driven architectures, asynchronous communication, service discover and service orchestration are the pillars of hyperscale systems.
Modernizing Architectures in AWS to Drive Efficiency for Municipal Mobility S...Amazon Web Services
Municipalities such as the City of Austin, Charlotte, and Chicago want to provide citizens with an easy way to pay for and manage mobility services like parking, tolling, transit, and micro-mobility (scooters, bikes, etc.). Passport provides a mobility platform and applications to these cities that power solutions such as the City of Austin’s Park ATX App, that allows drivers to perform transactions from their smartphones. Cloud architectures, such as Passport, often begin with the core AWS services like EC2, RDS, and S3. As AWS has expanded its offerings, the Passport architecture has evolved with it. Hear about how AWS is helping Passport modernize its architecture to power the cities and mobility needs of the future. Discussion will include: S3, DynamoDB, RDS, Lambda, API Gateway, S3 Data Lake, Serverless, Event Driven Architecture, and AWS Device Farm.
2019 06-12-aws taipei summit-dev day-essential capabilities behind microservicesKim Kao
Leverage AWS to support the technical implementation, all you need to do is crunching domain knowledge with domain experts, and keep the transformation in baby step, form up boundary incrementally.
Getting Started with Microservices, Containers, and Serverless ArchitecturesAmazon Web Services
Microservices, containers, serverless - these industry buzzwords are hot right now. Breaking down monolithic applications and architectures is a central theme across industries as organizations move to adopt new technologies and take advantage of the AWS cloud to scale, while rapidly innovating to meet changing customer expectations and competitive challenges.
In this session, we'll take a closer look at what is actually required to "break down the monolith" and provide some strategies and design patterns for building microservices on AWS.
Speakers:
Vikas Tiwari, Public Sector Solutions Architect, AWS
Mandar Patil, Solutions Architect, AWS
Desktop-as-a-Service: Flexible Application Delivery to Cloud-Native DesktopsAmazon Web Services
Government’s adoption of cloud-native applications is changing how agencies deliver applications and services to users. Modern ‘born in the cloud’ applications can scale up or down on-demand, and are built to support multiple organizations from a single cloud, while providing total isolation of different users, desktops and data, as security requirements warrant. But users require the flexibility to access applications from the cloud, regardless of whether it's a cloud-native one. Cloud-native desktops are making this both possible and practical, in terms of performance, security, portability, and more. During this session, we will discuss how cloud-native technology is being used in government to deliver a seamless desktop-as-a-service experience for both IT personnel and for users. Sponsored by Nutanix.
A culture of rapid innovation with DevOps, microservices, & serverless - MAD2...Amazon Web Services
Join David Richardson, VP of Serverless, and learn how you can apply DevOps, microservices, and serverless to innovate faster at scale. Discover how we got to over sixty million deployments per year, and benefit from the lessons we learned while building modern apps for Amazon. We cover the transition from a monolithic application to event-driven serverless microservices and dive into the reasons why more and more customers choose the serverless operational model. We describe how this works in practice by leveraging AWS Lambda, AWS Step Functions, AWS Fargate, Amazon API Gateway, Amazon SNS, Amazon SQS, and the entire serverless portfolio.
Similar to Extend Enterprise Messaging: Hybrid Message Broker (20)
Come costruire servizi di Forecasting sfruttando algoritmi di ML e deep learn...Amazon Web Services
Il Forecasting è un processo importante per tantissime aziende e viene utilizzato in vari ambiti per cercare di prevedere in modo accurato la crescita e distribuzione di un prodotto, l’utilizzo delle risorse necessarie nelle linee produttive, presentazioni finanziarie e tanto altro. Amazon utilizza delle tecniche avanzate di forecasting, in parte questi servizi sono stati messi a disposizione di tutti i clienti AWS.
In questa sessione illustreremo come pre-processare i dati che contengono una componente temporale e successivamente utilizzare un algoritmo che a partire dal tipo di dato analizzato produce un forecasting accurato.
Big Data per le Startup: come creare applicazioni Big Data in modalità Server...Amazon Web Services
La varietà e la quantità di dati che si crea ogni giorno accelera sempre più velocemente e rappresenta una opportunità irripetibile per innovare e creare nuove startup.
Tuttavia gestire grandi quantità di dati può apparire complesso: creare cluster Big Data su larga scala sembra essere un investimento accessibile solo ad aziende consolidate. Ma l’elasticità del Cloud e, in particolare, i servizi Serverless ci permettono di rompere questi limiti.
Vediamo quindi come è possibile sviluppare applicazioni Big Data rapidamente, senza preoccuparci dell’infrastruttura, ma dedicando tutte le risorse allo sviluppo delle nostre le nostre idee per creare prodotti innovativi.
Ora puoi utilizzare Amazon Elastic Kubernetes Service (EKS) per eseguire pod Kubernetes su AWS Fargate, il motore di elaborazione serverless creato per container su AWS. Questo rende più semplice che mai costruire ed eseguire le tue applicazioni Kubernetes nel cloud AWS.In questa sessione presenteremo le caratteristiche principali del servizio e come distribuire la tua applicazione in pochi passaggi
Vent'anni fa Amazon ha attraversato una trasformazione radicale con l'obiettivo di aumentare il ritmo dell'innovazione. In questo periodo abbiamo imparato come cambiare il nostro approccio allo sviluppo delle applicazioni ci ha permesso di aumentare notevolmente l'agilità, la velocità di rilascio e, in definitiva, ci ha consentito di creare applicazioni più affidabili e scalabili. In questa sessione illustreremo come definiamo le applicazioni moderne e come la creazione di app moderne influisce non solo sull'architettura dell'applicazione, ma sulla struttura organizzativa, sulle pipeline di rilascio dello sviluppo e persino sul modello operativo. Descriveremo anche approcci comuni alla modernizzazione, compreso l'approccio utilizzato dalla stessa Amazon.com.
Come spendere fino al 90% in meno con i container e le istanze spot Amazon Web Services
L’utilizzo dei container è in continua crescita.
Se correttamente disegnate, le applicazioni basate su Container sono molto spesso stateless e flessibili.
I servizi AWS ECS, EKS e Kubernetes su EC2 possono sfruttare le istanze Spot, portando ad un risparmio medio del 70% rispetto alle istanze On Demand. In questa sessione scopriremo insieme quali sono le caratteristiche delle istanze Spot e come possono essere utilizzate facilmente su AWS. Impareremo inoltre come Spreaker sfrutta le istanze spot per eseguire applicazioni di diverso tipo, in produzione, ad una frazione del costo on-demand!
In recent months, many customers have been asking us the question – how to monetise Open APIs, simplify Fintech integrations and accelerate adoption of various Open Banking business models. Therefore, AWS and FinConecta would like to invite you to Open Finance marketplace presentation on October 20th.
Event Agenda :
Open banking so far (short recap)
• PSD2, OB UK, OB Australia, OB LATAM, OB Israel
Intro to Open Finance marketplace
• Scope
• Features
• Tech overview and Demo
The role of the Cloud
The Future of APIs
• Complying with regulation
• Monetizing data / APIs
• Business models
• Time to market
One platform for all: a Strategic approach
Q&A
Rendi unica l’offerta della tua startup sul mercato con i servizi Machine Lea...Amazon Web Services
Per creare valore e costruire una propria offerta differenziante e riconoscibile, le startup di successo sanno come combinare tecnologie consolidate con componenti innovativi creati ad hoc.
AWS fornisce servizi pronti all'utilizzo e, allo stesso tempo, permette di personalizzare e creare gli elementi differenzianti della propria offerta.
Concentrandoci sulle tecnologie di Machine Learning, vedremo come selezionare i servizi di intelligenza artificiale offerti da AWS e, anche attraverso una demo, come costruire modelli di Machine Learning personalizzati utilizzando SageMaker Studio.
OpsWorks Configuration Management: automatizza la gestione e i deployment del...Amazon Web Services
Con l'approccio tradizionale al mondo IT per molti anni è stato difficile implementare tecniche di DevOps, che finora spesso hanno previsto attività manuali portando di tanto in tanto a dei downtime degli applicativi interrompendo l'operatività dell'utente. Con l'avvento del cloud, le tecniche di DevOps sono ormai a portata di tutti a basso costo per qualsiasi genere di workload, garantendo maggiore affidabilità del sistema e risultando in dei significativi miglioramenti della business continuity.
AWS mette a disposizione AWS OpsWork come strumento di Configuration Management che mira ad automatizzare e semplificare la gestione e i deployment delle istanze EC2 per mezzo di workload Chef e Puppet.
Scopri come sfruttare AWS OpsWork a garanzia e affidabilità del tuo applicativo installato su Instanze EC2.
Microsoft Active Directory su AWS per supportare i tuoi Windows WorkloadsAmazon Web Services
Vuoi conoscere le opzioni per eseguire Microsoft Active Directory su AWS? Quando si spostano carichi di lavoro Microsoft in AWS, è importante considerare come distribuire Microsoft Active Directory per supportare la gestione, l'autenticazione e l'autorizzazione dei criteri di gruppo. In questa sessione, discuteremo le opzioni per la distribuzione di Microsoft Active Directory su AWS, incluso AWS Directory Service per Microsoft Active Directory e la distribuzione di Active Directory su Windows su Amazon Elastic Compute Cloud (Amazon EC2). Trattiamo argomenti quali l'integrazione del tuo ambiente Microsoft Active Directory locale nel cloud e l'utilizzo di applicazioni SaaS, come Office 365, con AWS Single Sign-On.
Dal riconoscimento facciale al riconoscimento di frodi o difetti di fabbricazione, l'analisi di immagini e video che sfruttano tecniche di intelligenza artificiale, si stanno evolvendo e raffinando a ritmi elevati. In questo webinar esploreremo le possibilità messe a disposizione dai servizi AWS per applicare lo stato dell'arte delle tecniche di computer vision a scenari reali.
Amazon Web Services e VMware organizzano un evento virtuale gratuito il prossimo mercoledì 14 Ottobre dalle 12:00 alle 13:00 dedicato a VMware Cloud ™ on AWS, il servizio on demand che consente di eseguire applicazioni in ambienti cloud basati su VMware vSphere® e di accedere ad una vasta gamma di servizi AWS, sfruttando a pieno le potenzialità del cloud AWS e tutelando gli investimenti VMware esistenti.
Molte organizzazioni sfruttano i vantaggi del cloud migrando i propri carichi di lavoro Oracle e assicurandosi notevoli vantaggi in termini di agilità ed efficienza dei costi.
La migrazione di questi carichi di lavoro, può creare complessità durante la modernizzazione e il refactoring delle applicazioni e a questo si possono aggiungere rischi di prestazione che possono essere introdotti quando si spostano le applicazioni dai data center locali.
Crea la tua prima serverless ledger-based app con QLDB e NodeJSAmazon Web Services
Molte aziende oggi, costruiscono applicazioni con funzionalità di tipo ledger ad esempio per verificare lo storico di accrediti o addebiti nelle transazioni bancarie o ancora per tenere traccia del flusso supply chain dei propri prodotti.
Alla base di queste soluzioni ci sono i database ledger che permettono di avere un log delle transazioni trasparente, immutabile e crittograficamente verificabile, ma sono strumenti complessi e onerosi da gestire.
Amazon QLDB elimina la necessità di costruire sistemi personalizzati e complessi fornendo un database ledger serverless completamente gestito.
In questa sessione scopriremo come realizzare un'applicazione serverless completa che utilizzi le funzionalità di QLDB.
Con l’ascesa delle architetture di microservizi e delle ricche applicazioni mobili e Web, le API sono più importanti che mai per offrire agli utenti finali una user experience eccezionale. In questa sessione impareremo come affrontare le moderne sfide di progettazione delle API con GraphQL, un linguaggio di query API open source utilizzato da Facebook, Amazon e altro e come utilizzare AWS AppSync, un servizio GraphQL serverless gestito su AWS. Approfondiremo diversi scenari, comprendendo come AppSync può aiutare a risolvere questi casi d’uso creando API moderne con funzionalità di aggiornamento dati in tempo reale e offline.
Inoltre, impareremo come Sky Italia utilizza AWS AppSync per fornire aggiornamenti sportivi in tempo reale agli utenti del proprio portale web.
Database Oracle e VMware Cloud™ on AWS: i miti da sfatareAmazon Web Services
Molte organizzazioni sfruttano i vantaggi del cloud migrando i propri carichi di lavoro Oracle e assicurandosi notevoli vantaggi in termini di agilità ed efficienza dei costi.
La migrazione di questi carichi di lavoro, può creare complessità durante la modernizzazione e il refactoring delle applicazioni e a questo si possono aggiungere rischi di prestazione che possono essere introdotti quando si spostano le applicazioni dai data center locali.
In queste slide, gli esperti AWS e VMware presentano semplici e pratici accorgimenti per facilitare e semplificare la migrazione dei carichi di lavoro Oracle accelerando la trasformazione verso il cloud, approfondiranno l’architettura e dimostreranno come sfruttare a pieno le potenzialità di VMware Cloud ™ on AWS.
Amazon Elastic Container Service (Amazon ECS) è un servizio di gestione dei container altamente scalabile, che semplifica la gestione dei contenitori Docker attraverso un layer di orchestrazione per il controllo del deployment e del relativo lifecycle. In questa sessione presenteremo le principali caratteristiche del servizio, le architetture di riferimento per i differenti carichi di lavoro e i semplici passi necessari per poter velocemente migrare uno o più dei tuo container.