The document discusses how the web is impacting different aspects of travel in Australia and China. It covers how the web is affecting travel agencies, destination and accommodation booking, and commercial airlines in both countries. The document also notes that all content is copyrighted by Experian Limited.
Matthew Kwan, Principal Consultant of Adams (www.adamshk.com) presented the key success factors for customer experience using mobile channels including whatsapp, wechat and how to advertise to reach your target audiences on their mobile devices during the event being hosted by www.sme.gig.hk on August 6, 2014 at InnoCentre of Hong Kong Science & Technology Parks
Matthew Kwan, Principal Consultant of Adams (www.adamshk.com) presented the key success factors for customer experience using mobile channels including whatsapp, wechat and how to advertise to reach your target audiences on their mobile devices during the event being hosted by www.sme.gig.hk on August 6, 2014 at InnoCentre of Hong Kong Science & Technology Parks