The document contains data from two surveys. The first survey found that 66% of respondents were satisfied with UBD ATM machines while 34% were not. The main reasons for dissatisfaction were limited account range (50%), distance (28%), and limited ATM machines (22%). The second survey found that most respondents felt ATM machines were very important to UBD - 62% chose this option while 36% chose average and only 2% said not important.

1. Question 1 Question 2
No. (i) (ii)
LA D S LN N NI A VI
1 1 1
2 2 1 1 1
3 1 1
4 1 1
5 2 1 1 1
6 2 1 1 1
7 1 1
8 1 1
9 1 1
10 1 1
11 1 1
12 1 1
13 1 1
14 1 1
15 1 1
16 1 1
17 1 1
18 1 1
19 1 1
20 1 1
21 1 1
22 1 1
23 1 1
24 1 1
25 1 1
26 1 1
27 1 1
28 1 1
29 1 1
30 1 1
31 1 1
32 1 1
33 1 1
34 1 1

2. 35 1 1
36 2 1 1 1
37 2 1 1 1
38 2 1 1 1
39 2 1 1 1
40 2 1 1 1
41 2 1 1 1
42 2 1 1 1
43 2 1 1 1
44 2 1 1 1
45 2 1 1 1
46 2 1 1 1
47 2 1 1 1
48 2 1 1 1
49 2 1 1 1
50 1 1 1 1

3. 1) (i) Are you satisfied with the UBD ATM machines provided?
No.of people Percentage (%)
Yes 33 66
No 17 34
Total 50 100
PEOPLE'S SATISFACTION
35 33
30
No.of people
25
20 17
15 No.of people
10
5
0
Yes No
1) (ii) Reasons for choosing NO :-
No.of peoplePercentage(%)
LA 18 50
D 10 28
S 0 0
LN 8 22
N 0 0
Total 36 100
Reasons for choosing NO
20 18
18
16
14
No.of people
12 10
10 8
8 No.of people
6
4
2 0 0
0
LA D S LN N

4. 2) Importance of ATM machines in UBD
No.of people
Percentage (%)
NI 1 2
A 18 36
VI 31 62
Total 50 100
Importance of ATM
35 31
30
25
No.of people
20 18
15 No.of people
10
5 1
0
NI A VI

5. Code
Yes 1
No 2
Code
Limited range of bank account LA
Distance D
Safety S
Limited number of ATM machine LN
None N
Code
Not important NI
Average I
Very important VI