The document summarizes tips for evolving knowledge management practices in the Middle East. It advises to look for signs that knowledge management initiatives are ready to take off, such as consultant pitches and initiatives in companies. It suggests starting with themes or clusters at a higher level since no single department owns knowledge. The document also recommends incorporating plans post-Ramadan and post-September, defining success, using stories to enable change, and investing in one-to-one conversations initially. In summary, it advises to observe closely, try initiatives at the directorate level using themes, and start and evolve initiatives through change of adoption culture.

1. IQPC : 5th Annual Data & Knowledge Management Conference , Kuwait
Little things that make a huge difference!
Evolving KM Practices in ME
Abdul Jaleel Tharayil | Knowledge Management Consultant

2. How do we know when
we are ready to navigate?

3. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

4. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

5. Look for the following signs
The
Common
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

6. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

7. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

8. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

9. Look for the following signs
The
Consultant
Pitch
Initiatives
KM
in the
Bubbles
Company
Signs
External
‘Busy’
Presence

10. The
And when you start
experiencing these
Consulta
nt Pitch
KM Initiative
Session s in the
and Lip- Compan
Service y
Signs
‘Busy’
Unprodu
ctive
Meeting
External
Presence
signs, you hear
statements like “We
s
have to start somewhere”

11. Where to Start?
Use Themes
or Clusters
Try at a
higher level
There is no
single dept
No single
department

12. Where to Start?
Use Themes
or Clusters
Try at a
higher level
There is no
single dept
No single
department

13. Where to Start?
Use Themes
or Clusters
Try at a
higher level
There is no
single dept
No single
department

14. Where to Start?
Use Themes
or Clusters
Try at a
higher level
There is no
single dept
No single
department

15. When to start?
Post
Ramadan Incorporate
and Post it in your
September Plan
Not
between
June and
September
Key Point : Make sure your plan is flattened with
these 3 months

16. Things to Consider
Choice of Define
Champion “Success”
Understand Start
Aging Issue BIG, Use
(O&G) every
platform

17. On Process…
Use relationship and
Be Careful when
Network as Against
embedding
Process

18. On defining KM…
Many People
have a process
centric view of
KM

19. On defining KM…
Many People
have a process
centric view of
KM

20. On defining KM…
Many People
have a process
centric view of
KM

21. On defining KM…
Many People have
a process centric
view of KM

22. On defining KM…
Many People
have a process
centric view of
KM

23. On defining KM…
Many People have
a process centric
view of KM

24. On data…
Cross
Check
’10’ times
Look for
Stories
Key Point: When you dig deeper, you might find yourself in a no-
man’s land. So, look for stories to enable change.

25. And some Tips!
Here,
Knowledge
Flows
Vertically
Invest in Staff
one -to-One understand
conversation
Sign culture
s
Ask for
Seek help Case
and Advice Studies
from ME

26. In summary…
 Observe closely, and look for the SIGNS
 Try your ‘POCs’ at Directorate Level & Use Themes
 Remember! Here, Knowledge Flows Vertically and
It’s a talking culture.
 Invest in 1-to-1 conversation, a lot initially!
 Use Stories to enable Change
 Initiative, Initiate, Initiate : Start & Evolve; Change
the course of the direction /adoption culture

27. Thank you
abdul.tharayil@gmail.com
Connect me on Linkedin at
http://www.linkedin.com/profile/view?id=10127581&trk=t
ab_pro
Abdul Jaleel Tharayil | Knowledge Management Consultant