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Web analytics & EU regulations
Pierre Far
European Search Conference, June 2018
1
Hello :) 2
Me
Founder, advisor, ex-Googler, product
manager, biologist.
Find me
● twitter.com/pierrefar
● linkedin.com/in/pierrefar
● pierrefar.com
My work
Website product management
consulting
deliberatedigital.com | @delibdigital
pierre@deliberatedigital.com
Unblockable GDPR-ready
web analytics
blockmetry.com | @blockmetry
hello@blockmetry.com
● Ad blockers can also block
analytics
● This is silent data loss!
Data loss at large scale 3
Analytics blocking Stricter regulations
● GDPR and ePrivacy Directive
affect legal basis for lawful
processing of analytics data
● Draft ePrivacy Regulation likely to
change things even more
Details
Users block web analytics at high rates
DE: 18%
FR: 17%
US: 13%
GB: 7.5%
ES: 10%
Data source: Blockmetry own measurements, May 2018.
Numbers are percent of non-bot pageviews with JavaScript enabled that did not load analytics tag, all devices.
IE: 9%
Separate from and in addition to ad blocking
Excludes JavaScript disabled measurements
Separate from (and overlaps) DNT measurements
5
Worldwide regulations increasingly stricter
EU DPD
1995
EU ePD
2002
EU GDPR
2016
EU ePR
(2019?)
CoE No. 108
1981
UN UDHR
1948
Privacy is not a new thing.
It's just getting regulated more strictly worldwide.
6
Current situation: bad UX & business outcomes
Even with affirmative user consent, neither site will not get analytics
data if a content blocker is installed.
7
Response
Audit and reassess everything
Structured exercise to understand how you process personal data
● Definition of “processing” is broad under GDPR Article 4.
● It's not about just GDPR, but also PECR (ePrivacy Directive)
○ Keep an eye on upcoming ePrivacy Regulation
In detail:
● Describe the nature, scope, context and purposes of the processing;
● Assess necessity, proportionality and compliance measures;
● Identify and assess risks to individuals; and
● Identify any additional measures to mitigate those risks.
Help:
● ICO DPIA guidance
● CNIL PIA tool
Data Protection Impact Assessment 9
Analytics, advertising, social networks
● Audit all trackers and cookies being set
○ Check your source code
○ Crawl the website
● Figure out measures to get you to compliance
○ Varies depending on what you're doing. You need technical and
organizational measures.
○ Follow ICO guidance
● Review regularly
○ Automate if you can
● Document everything
○ Don't forget to update documentation
Focus on tracking and cookies 10
Pierre Far
p. +44 (0) 333 006 4045
e. pierre@blockmetry.com
Twitter / LinkedIn: @blockmetry
THANK YOU!
11
Email me to get a free
Blockmetry trial!

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European Search Conference, Liverpool, 2018

  • 1. Web analytics & EU regulations Pierre Far European Search Conference, June 2018 1
  • 2. Hello :) 2 Me Founder, advisor, ex-Googler, product manager, biologist. Find me ● twitter.com/pierrefar ● linkedin.com/in/pierrefar ● pierrefar.com My work Website product management consulting deliberatedigital.com | @delibdigital pierre@deliberatedigital.com Unblockable GDPR-ready web analytics blockmetry.com | @blockmetry hello@blockmetry.com
  • 3. ● Ad blockers can also block analytics ● This is silent data loss! Data loss at large scale 3 Analytics blocking Stricter regulations ● GDPR and ePrivacy Directive affect legal basis for lawful processing of analytics data ● Draft ePrivacy Regulation likely to change things even more
  • 5. Users block web analytics at high rates DE: 18% FR: 17% US: 13% GB: 7.5% ES: 10% Data source: Blockmetry own measurements, May 2018. Numbers are percent of non-bot pageviews with JavaScript enabled that did not load analytics tag, all devices. IE: 9% Separate from and in addition to ad blocking Excludes JavaScript disabled measurements Separate from (and overlaps) DNT measurements 5
  • 6. Worldwide regulations increasingly stricter EU DPD 1995 EU ePD 2002 EU GDPR 2016 EU ePR (2019?) CoE No. 108 1981 UN UDHR 1948 Privacy is not a new thing. It's just getting regulated more strictly worldwide. 6
  • 7. Current situation: bad UX & business outcomes Even with affirmative user consent, neither site will not get analytics data if a content blocker is installed. 7
  • 9. Structured exercise to understand how you process personal data ● Definition of “processing” is broad under GDPR Article 4. ● It's not about just GDPR, but also PECR (ePrivacy Directive) ○ Keep an eye on upcoming ePrivacy Regulation In detail: ● Describe the nature, scope, context and purposes of the processing; ● Assess necessity, proportionality and compliance measures; ● Identify and assess risks to individuals; and ● Identify any additional measures to mitigate those risks. Help: ● ICO DPIA guidance ● CNIL PIA tool Data Protection Impact Assessment 9
  • 10. Analytics, advertising, social networks ● Audit all trackers and cookies being set ○ Check your source code ○ Crawl the website ● Figure out measures to get you to compliance ○ Varies depending on what you're doing. You need technical and organizational measures. ○ Follow ICO guidance ● Review regularly ○ Automate if you can ● Document everything ○ Don't forget to update documentation Focus on tracking and cookies 10
  • 11. Pierre Far p. +44 (0) 333 006 4045 e. pierre@blockmetry.com Twitter / LinkedIn: @blockmetry THANK YOU! 11 Email me to get a free Blockmetry trial!