1. EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
19 - 22 June 2006
Congress Center Basel, Switzerland
Maintenance & Facility
Management Exhibition
Sponsor Logos
The fleet management
knowledge and life cycle cost in practice
Eng. M.sc. Bottazzi Andrea
Asset Manager
ATC s.p.a. Bologna Italy Via Saliceto, 3 40128 - Bologna - Italy
andrea.bottazzi@atc.bo.it

2. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 2
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
summary
Why ATC spa is here today ?
Who is the speaker ?
Knowledge first
The fleet management process ISO 9001-2000
The LCC economical model
The new organization LCC coherent
The organization cultural framework
conclusions

3. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 3
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Progetto filobus
‘90

4. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 4
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Progetto
Minibus elettici
1999

5. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 5
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Progetto ibridi 2000

6. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 6
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE

7. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 7
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
CEOCEO
Who is the speaker ?
SegreteriaSegreteria
Legale
Affari Generali
Legale
Affari Generali
Controllo di
Gestione
Controllo di
Gestione
Comunicazione
Customer Care
Comunicazione
Customer Care
Personale &
Organizzazione
Sistemi Informativi
Personale &
Organizzazione
Sistemi Informativi
Asset Manager
Bottazzi Andrea
Asset Manager
Bottazzi Andrea
EsercizioEsercizio Sosta &
Supporto alla
Mobilità
Sosta &
Supporto alla
Mobilità
Amministrazion
e e Finanza
Amministrazion
e e Finanza
Ricerca e SviluppoRicerca e Sviluppo
Tram su Gomma
CIVIS
Tram su Gomma
CIVIS
Acquisti
Logistica
Acquisti
Logistica
FCVFCV FBVFBV

8. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 8
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
40
66
25
69
112
4040
106
131
200
312
352
0
50
100
150
200
250
300
350
400
1 2 3 4 5 6
0%
10%
20%
30%
40%
1 2 3 4 5 6
Why ATC spa is here today ?
Percentage of the
Fleet under LCC
contract
Buses under
LCC contract
LCC development
ATC Fleet

9. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 9
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
LCC philosophy impact on maintenance organisation
of transport operator
•modification of the organisation role and knowledge under LCC
methodology force
•the operating profile of vehicle is the joint between transport
operator and bus supplier
•maintenance information system available or not and its
operability under LCC methodology
•check between maintenance plan of the operator and maintenance
plan of the bus supplier
•bus procurement guideline of the transport operator
•change management for effectiveness adoption of the LCC
methodology inside the company deputed for fleet management
•the procurement parameter are blood of the monitoring integrated
system during all the life cycle of the vehicle

10. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 10
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Standard
Procureme
nt
guideline
Managing
Vehicles
delivery
Tender
procedure
Fleet
Development
strategy
operations
outside
The fleet
Experience feed-back
Fleet management process – ISO 9001-2000

11. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 11
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Knowledge first (1)
•formalization of the technical aspects inside the bus
procurement guideline
•knowledge about the bus parts supply on the market (breaking
system, ac, engine,…)
•knowledge of bus supply in the market : cost, maintenance
services
•sustainable environment issue of bus operating profile
•deeper coherence between sustainable fleet development
strategy and the technical issue
•knowledge about transport aspects of vehicle capacity, length,
commercial speed

12. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 12
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Knowledge first (2)
managing of the bus procurement tender based on the
operations, maintenance, driver and customer point of
view
fleet full service issue
fleet global service maintenance issue
traction system: trolley, CNG, hybrid, ice,…
maintenance organization under LCC focus
fleet maintenance data mining

13. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 13
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Knowledge first (3)
operating cycle design for buses
bus on board system for operations (A.V.M., off board-on
board device)
transport system asset: trolley lines, C.N.G. fulfilment
station,
annual maintenance plan
fleet performance indicator
daily maintenance scheduling
2 week maintenance scheduling
spare parts supply chain

14. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 14
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
LCC main topics concerning fleet management
Design
Of
vehicle
Evaluation
Of
vehicle
Delivery
Of vehicle
Daily
availability
Maintenance
activity
In service
fault

15. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 15
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Pre operations LCC activity
Evaluation
Of
vehicle
Delivery
Of vehicle
Tender procedure
Managing
Vehicles
delivery
Design
Of
vehicle
Daily
availability
Maintenance
activity
In service
fault
Fleet
Development
strategy

16. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 16
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Procurement
specificationEvaluation
of
Vehicle
Under
LCC
methodology
Design
Of
vehicle
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
operations
Evaluation
criteria

17. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 17
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Evaluation
of
Vehicle
Under
LCC
methodology
Design
Of
vehicle
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
operations
Knowledge
About processes
Vehicles
technical
Market
advice

18. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 18
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
The LCC contract
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
Design
Of
vehicle
Evaluation
Of
vehicle
Vehicles Procurement contract

19. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 19
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Operations
Design
Of
vehicle
Evaluation
Of
vehicle
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity

20. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 20
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
The main three technical feed back on LCC fleet approach
Design
Of
vehicle
Evaluation
of
vehicle
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
2
operations
31

21. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 21
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
The LCC economical model for ATC spa Vehicles
Type of cost
Years
Total
cost
1 2 3 4 5 6 7 8 9 10
Planned
Maintenance M O
Euros
Planned
maintenance S. parts
euros
Major device
Substitution MO
euros
Major device
Substitution S. parts
euros
On condition maintenance
(MO + s. parts)
euros
Technical part total
euros
euros

22. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 22
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Type of cost
Years
Tot
al
cos
t
1 2 3 4 5 6 7 8 9
1
0
Planned
Maintenance M O
Eur
os
Planned
maintenance S.
parts
eur
os
Major device
Substitution MO
eur
os
Major device
Substitution S.
parts
eur
os
On condition
maintenance (MO
+ s. parts)
eur
os
Technical part
total
euros
eur
os
Delivery
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
Economical feed back under LCC
contract
operations
Maintenance
plan
Design
Of
vehicle
Yearly
comparison
Maintenance
Data
Work order
registration

23. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 23
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
operations
Design
Of
vehicle
Daily
availability
In service
fault
Maintenance
activity
Maintenance
Information
system
Maintenance
plan
Delivery
Of
vehicle
Daily
Report un availability
For each vehicle
Maintenance
Data
Work order
registration

24. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 24
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
The organization cultural framework
Market
hierarchy
Team
low Medium high
Coherence of supplier- customer objectives
Performance
measurability
high
medium
low
Objective : efficiency of
Bus full service
Internal manpower
Make or buy

25. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 25
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Asset Manager
Bottazzi Andrea
Asset Manager
Bottazzi Andrea
Metodi e StandardMetodi e Standard
MagazziniMagazzini
Deposito Due MadonneDeposito Due Madonne Deposito FerrareseDeposito Ferrarese
Unità Organizzativa
Full service
Unità Organizzativa
Full service
Unità Tecnica RSPUnità Tecnica RSP
Unità Tecnica ImolaUnità Tecnica Imola
Addetti Magazzini Dep.Addetti Magazzini Dep.
Global Service ImolaGlobal Service Imola
Ufficio MM
Deposito BattindarnoDeposito Battindarno
Unità Organizzativa
Full Service
Unità Organizzativa
Full Service Unità Organizzativa
Meccatronici
Unità Organizzativa
Meccatronici
Unità Tecnica RSPUnità Tecnica RSP
Unità Tecnica RSPUnità Tecnica RSP
Global Service SillaGlobal Service Silla
Unità Tecnica CarrozzeriaUnità Tecnica Carrozzeria
Unità Tecnica RevisioneUnità Tecnica Revisione
Impianti ElettriciImpianti Elettrici
Ufficio MM
SottostazioniSottostazioni
Linea AereaLinea Aerea
Unità Tecnica Meccanica
Generale
Unità Tecnica Meccanica
Generale

26. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 26
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
Deposito Due
Madonne
Deposito Due
Madonne
Unità Organizzativa
Full service
Unità Organizzativa
Full service
Unità Tecnica RSPUnità Tecnica RSP
Daily
availability
In service
fault
Maintenance
activity
Daily Report un availability
For each vehicle
Maintenance Data
Work order registration
Maintenance
Information
system
Organization (by processes) VS LCC phase

27. 27 April 2006
Andrea bottazzi ATC spa Bologna Italy
Slide 27
EUROMAINTENANCE 2006
WORLDCONGRESS
ON MAINTENANCE
conclusions
In this paper a deeper analysis of the correlation between
maintenance procedure and knowledge under LCC
methodology was performed.
Organizational, skills and technical point of view were
touch into account for explaining a robust methodology of
monitoring the maintenance cost.
The sustainable, environmental and economical,
development of the fleet is the main focus for the fleet
manager, the LCC methodology it’s the main aims to do
that.