This business case presentation evaluates implementing an ERP system for a sample customer over 36 months, with an expected minimum annual return of 7%. The total solution costs are £155,000 including software, consulting, hardware, and disruption costs. Recurring monthly support costs average £1,656. Peak monthly benefits are projected to be £16,667. With discounted cash flows, the net present value is estimated to be £164,442, the internal rate of return 59%, and payback period 22 months.