Erika Houde-Pearce delivered strong growth for her team in Plan 9, leveraging her customer relationships to achieve 11.3% growth compared to the average of 1.3% for her peers. She focused on scaling and growing cold drinks at 20% growth, mini cans at 118% growth, and energy drinks at 63.5% growth. Erika has great relationships with her customers and is always willing to help drivers ensure on-time deliveries, often assisting with merchandising. Her branch achieved strong growth across key brands and metrics while maintaining high standards for costs, order quality, and on-time delivery.