Epoch Universal has successfully installed Cisco Unified Communications (UC) systems at 180 sites, with over 15,000 IP phones deployed in the past 18 months. They specialize in complex solution installations, including Cisco security and data center services, with a team comprising five CCIE engineers. The company distinguishes itself through a comprehensive service model that includes presales design, project management, and post-installation support.

1. Ep chUniversal
Epoch Universal – Cisco Business Highlights
• Installed Cisco UC at 180 Sites in the last 36 Months – National & International
• Installed 15,000 Cisco IP Phones in the last 18 Months
• Largest deployment by # sites – 32 Site MPLS UC deployment across 20 States
• 2009 Completed the new California Highway Patrol (CHP) campus in Sacramento with full UC, DMS,
Telepresence, Wireless, LAN/WAN, and Security
• Design/pre-sale/installed the largest Cisco IPT solution on the West Coast in 2007 with Qwest
Multi-site IPT/security/data – 5000 Phones – NASA/DOD Contractor
• Custom IP Contact Center Scripting with in-house programmers and call-flow design engineers:
Includes Salesforce integration with IPCCX
• Completed multiple Cisco UCS implementations
• 5 CCIE’s on staff – Ex. DOD Engineers with ‘Top Secret’ clearance
Commercial
Aerojet Multi-site/ Multi-State Cisco UC, Cisco Security, Core Data Center
ON24 Unified Communications, SIP, LAN/WAN
SF Ballet IPCC
Active Networks International Multi-Site UC, IPCC, LAN/WAN
Applied Perceptions IPCC, Support
Axium Multi-Site UC, LAN/WAN
California Health Multi-Site UC, LAN/WAN
Captaris IPCC
Dunn Edwards Security, Wireless, Datacenter
Edmunds.com UC, Wireless, LAN/WAN
Freeborn Peters Core LAN, Security
Larry Hansel Multi-Site UC, LAN/WAN
Melaleuca Oil Security, PCI Compliance, Wireless, LAN/WAN
MIR3 UC, LAN/WAN
Pauma Casino Core LAN
San Diego Water Multi-Site LAN/WAN, Security, Telephony
Service Plus Credit UC, LAN/WAN
Smith Micro Security/Multi-Site/Multi-State UC
TricorBraun 32 site MPLS, Multi-State, Cisco UC, Cisco Data Core & Co-Lo,
LAN/WAN
Valley Center Water Wireless
Woodruff Sawyer Multi-Site UC
CHF UC, Security
Company Profile
support@epochuniversal.com www.epochuniversal.com
HQ: 1 Technology Drive C-511 Irvine, CA 92618
NC: 6331 Carmel Road Bldg B, Charlotte, NC 28226
SC: 1320 Main Street Suite 300 Columbia, SC 29201
T: 877-907-1144
D: 949-333-5700
F: 949-333-5705

2. Ep chUniversal
Directors Guild UC, IPCC, Core
GE Multi-Site/Multi-State Cisco UC
Biomat Multi-Site/Multi-State Cisco UC - SIP
OceanWatch Productions Multi-site, Multi-state (Red Bull Events) / LAN/WAN, W-LAN, Wireless
Design, Core Route/Switch, Media Integration, IMS, Onsite and
Remote Support
American Express Staff Augmentation, Security
Conexant Storage, UC
Tangram Interiors UC, Data Center
Education
Carlsbad Unified School District Multi-Site UC, LAN/WAN, Security
University of San Diego UC, LAN/WAN
Glendale Community College UC/LAN/WAN
Loyola Marymount University Advanced Wireless, Advanced Security
OC Department of Edu UC/LAN/WAN, Security
Perris Union SD E-911, UC
Redondo Beach USD Wireless
SoCal Regional Occup. Center LAN, Support
Vista Del Campo LAN/WAN, Wireless
Public Sector
City of Escondido UC, LAN/WAN
City of Hesperia Wireless, Security
City of La Mesa LAN/WAN
City of Murrieta Multi-Site UC, LAN/WAN, Security
City of Rancho Mirage LAN/WAN
City of San Marcos UC, LAN/WAN, WLAN, Rapid Response Vehicle
Marine Corps Air Miramar Wireless
Irvine PD UC/WLAN/IPICS Rapid Response
Long Beach Court House UC, Wireless, Security, Data Center, Storage
Financial / Banking
Independence Bank UC, Network, Security
LA Community Develop. Bank UC, Data Center, Wireless, Security, Storage
Company Profile
support@epochuniversal.com www.epochuniversal.com
HQ: 1 Technology Drive C-511 Irvine, CA 92618
NC: 6331 Carmel Road Bldg B, Charlotte, NC 28226
SC: 1320 Main Street Suite 300 Columbia, SC 29201
T: 877-907-1144
D: 949-333-5700
F: 949-333-5705

3. Ep chUniversal
Key Differentiators
• 100% record over 9 years with complex solution installs, including Cisco UC, IPCC, LAN/WAN,
Wireless, security, DMS.
• Comprehensive Pro Serv business allows for a larger engineering team than a typical Cisco VAR.
• Proven track record with Cisco SLED pre-sales and post sales support.
• Readily engage CCIEs (5 on staff) in the presales process to minimize Cisco stress on SEs, and
maximize up-sell opportunity via “trusted partner status”.
• Innovative approaches to the deal, excluding other manufacturers, short-circuit the bid process,
maximize the Cisco sale.
• Unlike a typical integrator, Epoch will undertake pre-sales design and scoping for the customer,
as well as providing comprehensive staging, installation, project management and support
services.
Company Profile
support@epochuniversal.com www.epochuniversal.com
HQ: 1 Technology Drive C-511 Irvine, CA 92618
NC: 6331 Carmel Road Bldg B, Charlotte, NC 28226
SC: 1320 Main Street Suite 300 Columbia, SC 29201
T: 877-907-1144
D: 949-333-5700
F: 949-333-5705