Wix built its own in-house billing system to handle global e-payments and subscriptions after determining that existing payment providers did not meet its needs. Key factors in this decision included the need to support recurring payments, enter new markets easily, and gain independence from single providers. Implementing their own system allowed Wix to improve success rates, lower costs, and better control its global expansion roadmap. Setting up local entities and integrating local payment methods in countries like Brazil and Mexico helped increase acceptance of popular alternative payment types in those regions.
The Power of Monitoring Studio in TrueSightBMC Software
With TrueSight and Monitoring Studio you can incorporate just about any data – including the weather – in to TrueSight Operations Management and correlate the data to events! The weather can have a big impact on the stability of your IT Infrastructure and now you don’t have to worry about turning to your local weather app for the latest update from Mother Nature. With Truesight + Monitoring studio you can track any data you’d like, even when the next heat wave may be a threat to your data center.
MasterCard Optimizes Big Data Management with BMC High Speed Utilities for DB2® BMC Software
Global payment industry leader MasterCard operates the world’s fastest payment processing network, employing 11,300 people. Kate Kavanaugh, senior data engineer at MasterCard, explains how her team implemented BMC High Speed Utilities for DB2 to effectively handle the increasing amounts of data for her IBM® DB2® environment. High Speed Utilities for DB2 with Next Generation Technology handles a wide range of data management tasks more efficiently without taxing DB2 resources. In addition, the utilities offer full availability, even while performing maintenance reorganization. To learn more about High Speed Utilities for DB2, please visit http://www.bmc.com/it-solutions/high-speed-utilities-db2.html.
About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.
The Power of Monitoring Studio in TrueSightBMC Software
With TrueSight and Monitoring Studio you can incorporate just about any data – including the weather – in to TrueSight Operations Management and correlate the data to events! The weather can have a big impact on the stability of your IT Infrastructure and now you don’t have to worry about turning to your local weather app for the latest update from Mother Nature. With Truesight + Monitoring studio you can track any data you’d like, even when the next heat wave may be a threat to your data center.
MasterCard Optimizes Big Data Management with BMC High Speed Utilities for DB2® BMC Software
Global payment industry leader MasterCard operates the world’s fastest payment processing network, employing 11,300 people. Kate Kavanaugh, senior data engineer at MasterCard, explains how her team implemented BMC High Speed Utilities for DB2 to effectively handle the increasing amounts of data for her IBM® DB2® environment. High Speed Utilities for DB2 with Next Generation Technology handles a wide range of data management tasks more efficiently without taxing DB2 resources. In addition, the utilities offer full availability, even while performing maintenance reorganization. To learn more about High Speed Utilities for DB2, please visit http://www.bmc.com/it-solutions/high-speed-utilities-db2.html.
About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...AppDynamics
PayU is a leading payment services provider with presence in 16 growth markets across the world. Its mantra within IT is "fail early, fail often and never roll back," but this is a challenge in a global environment, with cross-located development and operations teams, multiple time zones, cultures, languages, and skill sets.
To solve this challenge and provide transparency to development and production teams, PayU chose the AppDynamics Application Intelligence platform. Today AppDynamics gives PayU the ability to get immediate feedback of code changes regardless of the environment or the origin of change. The solution fits perfectly with the microservice architecture and has helped with DevOps adoption in all locations.
Key takeaways:
o Challenges faced in monitoring microservice-based applications in a globally dispersed operation
o How AppDynamics provides a single pane of glass to monitor application changes
o Best practices for utilizing AppDynamics in a DevOps culture
For more information, go to: www.appdynamics.com
apidays LIVE India 2022_Connecting the supply chain financing ecosystem.pptxapidays
apidays LIVE India 2022: Accelerating India’s digitisation with APIs
May 11 & 12, 2022
Connecting the supply chain financing ecosystem
Manish Balani, VP Supply Chain Services Business (GST, E-way Bill and E-invoice) at Vayana Network
------------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
NACHA Payments 2016 Annual Conference
Driven by regulation, globalization and innovation, the acceptance of ISO 20022 is gaining traction across the globe. Where is the U.S. in ISO 20022 adoption and what are the implications for providers and participants? What are the major considerations? Hear from a panel of global experts as they discuss migration approaches, lessons learned at different stages of adoption, and strategies to avoid disruptive forces for effective ISO 20022 implementation.
How LinkedIn leverages data to build scalable payments strategyChi-Yi Kuan
The presentation will discuss how investing in data technologies can help organizations measure actions, derive insights, and make better decisions. Attendees will learn how to leverage internal & external data sources to build a data driven and holistic payments strategy. Customers don’t care about organizational barriers, so break them down ASAP. It is important to focus on "Outside-in" and "Customer First" in all you do, and the metrics will follow! #MRCVegas15
Digital Order-to-Cash: Innovation for the New Normal and Beyond | Emagia OTC ...emagia
Digital Order-to-Cash: Innovations for the New Normal and Beyond
Emagia is a leader in digital order-to-cash
Power of digital trifecta “Automation, Analytics and AI”
Intelligent. Hyper Efficiency. Self-Service. Touchless.
Automation – Eliminating Manual Tasks for Hyper Efficiency
Business License Bots
Resale Certificate Bots
Contractor License Bots
Liens/Bonds Bots
Bots for PODs
Bots for Bank Statements Gathering
Bots for EDI/MT940/BAI2 Feeds
Workflow System
Strategy and Rules Engines
Analytics – Empower Data-driven Operations
Global O2C Insights Hub
Over 100+ Insights
CFO Dashboard
Controller Dashboard
Credit Dashboard
AR Dashboard
Collections Dashboard
Cash Application Dashboard
Cash Forecasting Dashboard
Predictive Payment Dates
Predictive Dispute Reason
Predictive Invoice Match
Prescriptive Next Task
Prescriptive Work Flow.
https://www.emagia.com/resources/videos/digital-order-to-cash-innovation-for-the-new-normal-and-beyond/
Horizon 2013 P2P Re-imagined: No User Pain, but Real Compliance Gains, A Cas...Zycus
The Mentor Network’s mission is to improve the lives of the people and communities they serve, and when they looked internally at their existing P2P process, they saw their own employees enduring a cumbersome and tedious user experience – or not enduring it and circumventing the system, leading to lower Spend Under Management and lost savings. Learn how Zycus and The Mentor Network are collaborating to re-imagine the next generation of P2P, with an innovation in “Guided Buying,” that reconciles the need for both increased ease-of-use and greater spend and process compliance. We’ll examine the business case and performance benchmarks driving The Mentor Network towards new levels of P2P performance.
An overview about the steps and considerations to make when choosing the right eCommerce platform. Also, outlines the top 10 Western and top 3 Chinese eCommerce platforms.
This presentation outlines an approach to selecting an appropriate ecommerce platform then outlines the leading open source options for the Western and Chinese markets.
How to Manage Operational Inefficiencies in the Era of GST, E-way Bill and E-...Sakshi Singh
The introduction of the game-changing indirect tax, Goods and Services Tax (GST), and self-compliance mechanism of E-way Bill has impacted all sectors of the Indian economy, especially retail. The retail supply chain is highly sensitive to the market changes, disruption at any stage can buckle it entirely.
As a result, GST compliance by filing returns and generating e-way bills on time has become a priority for all businesses, including retailers and brands, logistics service providers, e-commerce merchants, and marketplaces.
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...AppDynamics
PayU is a leading payment services provider with presence in 16 growth markets across the world. Its mantra within IT is "fail early, fail often and never roll back," but this is a challenge in a global environment, with cross-located development and operations teams, multiple time zones, cultures, languages, and skill sets.
To solve this challenge and provide transparency to development and production teams, PayU chose the AppDynamics Application Intelligence platform. Today AppDynamics gives PayU the ability to get immediate feedback of code changes regardless of the environment or the origin of change. The solution fits perfectly with the microservice architecture and has helped with DevOps adoption in all locations.
Key takeaways:
o Challenges faced in monitoring microservice-based applications in a globally dispersed operation
o How AppDynamics provides a single pane of glass to monitor application changes
o Best practices for utilizing AppDynamics in a DevOps culture
For more information, go to: www.appdynamics.com
apidays LIVE India 2022_Connecting the supply chain financing ecosystem.pptxapidays
apidays LIVE India 2022: Accelerating India’s digitisation with APIs
May 11 & 12, 2022
Connecting the supply chain financing ecosystem
Manish Balani, VP Supply Chain Services Business (GST, E-way Bill and E-invoice) at Vayana Network
------------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
NACHA Payments 2016 Annual Conference
Driven by regulation, globalization and innovation, the acceptance of ISO 20022 is gaining traction across the globe. Where is the U.S. in ISO 20022 adoption and what are the implications for providers and participants? What are the major considerations? Hear from a panel of global experts as they discuss migration approaches, lessons learned at different stages of adoption, and strategies to avoid disruptive forces for effective ISO 20022 implementation.
How LinkedIn leverages data to build scalable payments strategyChi-Yi Kuan
The presentation will discuss how investing in data technologies can help organizations measure actions, derive insights, and make better decisions. Attendees will learn how to leverage internal & external data sources to build a data driven and holistic payments strategy. Customers don’t care about organizational barriers, so break them down ASAP. It is important to focus on "Outside-in" and "Customer First" in all you do, and the metrics will follow! #MRCVegas15
Digital Order-to-Cash: Innovation for the New Normal and Beyond | Emagia OTC ...emagia
Digital Order-to-Cash: Innovations for the New Normal and Beyond
Emagia is a leader in digital order-to-cash
Power of digital trifecta “Automation, Analytics and AI”
Intelligent. Hyper Efficiency. Self-Service. Touchless.
Automation – Eliminating Manual Tasks for Hyper Efficiency
Business License Bots
Resale Certificate Bots
Contractor License Bots
Liens/Bonds Bots
Bots for PODs
Bots for Bank Statements Gathering
Bots for EDI/MT940/BAI2 Feeds
Workflow System
Strategy and Rules Engines
Analytics – Empower Data-driven Operations
Global O2C Insights Hub
Over 100+ Insights
CFO Dashboard
Controller Dashboard
Credit Dashboard
AR Dashboard
Collections Dashboard
Cash Application Dashboard
Cash Forecasting Dashboard
Predictive Payment Dates
Predictive Dispute Reason
Predictive Invoice Match
Prescriptive Next Task
Prescriptive Work Flow.
https://www.emagia.com/resources/videos/digital-order-to-cash-innovation-for-the-new-normal-and-beyond/
Horizon 2013 P2P Re-imagined: No User Pain, but Real Compliance Gains, A Cas...Zycus
The Mentor Network’s mission is to improve the lives of the people and communities they serve, and when they looked internally at their existing P2P process, they saw their own employees enduring a cumbersome and tedious user experience – or not enduring it and circumventing the system, leading to lower Spend Under Management and lost savings. Learn how Zycus and The Mentor Network are collaborating to re-imagine the next generation of P2P, with an innovation in “Guided Buying,” that reconciles the need for both increased ease-of-use and greater spend and process compliance. We’ll examine the business case and performance benchmarks driving The Mentor Network towards new levels of P2P performance.
An overview about the steps and considerations to make when choosing the right eCommerce platform. Also, outlines the top 10 Western and top 3 Chinese eCommerce platforms.
This presentation outlines an approach to selecting an appropriate ecommerce platform then outlines the leading open source options for the Western and Chinese markets.
How to Manage Operational Inefficiencies in the Era of GST, E-way Bill and E-...Sakshi Singh
The introduction of the game-changing indirect tax, Goods and Services Tax (GST), and self-compliance mechanism of E-way Bill has impacted all sectors of the Indian economy, especially retail. The retail supply chain is highly sensitive to the market changes, disruption at any stage can buckle it entirely.
As a result, GST compliance by filing returns and generating e-way bills on time has become a priority for all businesses, including retailers and brands, logistics service providers, e-commerce merchants, and marketplaces.
2. Agenda
ePayments ecoSystem
How to choose payment provider
Use Case: Wix’s decision to build its own Billing system
How Wix is doing global payments (LATAM use cases)
Challenges of Alternative Payment methods w/ Subscription model
A Bit About Myself
5. Head of
Products and
Product
Marketing
SDK Partner Manager,
QM Manager,
Product Manager,
Technology Platform
General
Manager
Premium Services
Business Unit
Sr. SW
Developer &
Project Lead
8. Merchant
Issuing Bank
Card Schemes
Acquiring Bank
Alternative Payment Methods
Online/offline
Bank Transfer
eWallets
Cash
Processor/
Payment GWs
Aggregators Billing
System
Billing
Payment
12. Main Questions:
What is
your billing
model?
Which countries you
want to sell in? do you
have local entity there?
1 2
13. Main Questions:
What is
your billing
model?
Which countries you
want to sell in? do you
have local entity there?
Did you
already develop
billing logic?
1 2 3
14. Do you expect
returning users?
Is your model a
subscription one?
YES
Dependency on providers /
No ability to move
between them
Become PCI-DSS
Compliant
OR
Save CC /
1-click buy
Example:
16. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
17. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
18. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
19. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
20. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
21. In-House Billing System
Subscription based model
Currently working with 2 billing solutions
Brazil success rate is very low (~40-50%)
Old system is no longer supported
Old system is not PCI level 1 compliance
Old system does not support some needed features
Wix’s Payment Status on 2012:
22. Replace old system that was not supported any more
Split traffic between vendors (not to be dependent on one)
Solve the Brazil issue
Allow Wix to enter new markets easily
In-House Billing System
Management Requirements
23. Replace old system that was not supported any more
Split traffic between vendors (not to be dependent on one)
Solve the Brazil issue
Allow Wix to enter new markets easily
In-House Billing System
Management Requirements
24. Replace old system that was not supported any more
Split traffic between vendors (not to be dependent on one)
Solve the Brazil issue
Allow Wix to enter new markets easily
In-House Billing System
Management Requirements
25. Replace old system that was not supported any more
Split traffic between vendors (not to be dependent on one)
Solve the Brazil issue
Allow Wix to enter new markets easily
In-House Billing System
Management Requirements
26. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
27. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
28. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
29. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
30. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
31. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
32. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
33. Support current system functionalities
Support current payment options and currencies
Allow us to sell in Brazil using local CC
Ability to easily enter new territories
Redundancy, availability & physical environment (downtimes etc)
Knowledge of international market
Success rate per GEO (how many Acquiring Banks, and which ones?)
Price
In-House Billing System
Factors / Benchmark KPIs:
36. Conclusion
1-click purchase & recurring
requires saving the CC
Switching providers is not feasible in
recurring payment (new traffic only)
#1
37. Conclusion
1-click purchase & recurring
requires saving the CC
Switching providers is not feasible in
recurring payment (new traffic only)
Independency from a specific provider
requires saving the CC in Wix
#1
38. Conclusion
1-click purchase & recurring
requires saving the CC
Switching providers is not feasible in
recurring payment (new traffic only)
Independency from a specific provider
requires saving the CC in Wix
Need PCI-DSS
Level 1
Certification
#1
40. Conclusion
No solution in the market that is mature*
enough, in terms of global ePayments
Adding New local provider takes time
#2
41. Conclusion
No solution in the market that is mature*
enough, in terms of global ePayments
Adding New local provider takes time
APMs w/ recurring is a challenge
#2
42. Conclusion
No solution in the market that is mature*
enough, in terms of global ePayments
Adding New local provider takes time
APMs w/ recurring is a challenge
Need a local entity in most markets
#2
43. Conclusion
No solution in the market that is mature*
enough, in terms of global ePayments
Adding New local provider takes time
APMs w/ recurring is a challenge
Need a local entity in most markets
PSP model is less & less popular
#2
44. Conclusion
No solution in the market that is mature*
enough, in terms of global ePayments
Adding New local provider takes time
APMs w/ recurring is a challenge
Need a local entity in most markets
PSP model is less & less popular
We need the
ability
to control our
globalization’s
roadmap
#2
46. Conclusion
Billing System (handling subscriptions) is
separated from the payments ability
Support different future charging model
(e.g quantity base, quota base)
#3
47. Conclusion
Billing System (handling subscriptions) is
separated from the payments ability
Support different future charging model
(e.g quantity base, quota base)
Flexibility of recurring logic
(e.g charge on the 2nd, 16th)
#3
48. Conclusion
Billing System (handling subscriptions) is
separated from the payments ability
Support different future charging model
(e.g quantity base, quota base)
Flexibility of recurring logic
(e.g charge on the 2nd, 16th)
Need to
develop
subscription
manager
#3
50. Business Impact
Initial success rate ~+0.5% (!) in ALL countries
Improved Retry logic: Saving ~9% OF ALL transactions
(US results: Mo: 87.5% → 95.8%, Y: 67.7%--> 86.2%)
ChargeBacks fight saving: ~200K/ Year
Easy AB test of different Processors (success rate)
Saving middleman processing fees on 200M/Y : 3 Million /Y
52. LATAM Case (BR)
Popular Payment
Methods
• ~75% debit & credit Cards (mostly local CC)
• ~15-30% cash (mostly Boleto)
• Local CC of visa/MC
• Local brands of cc: Elo, Hipercard
53. LATAM Case (BR)
Legal / Operation /
Finance
• Need local entity to process local cards
• There is local tax
• Need to add 1 field (CNPJ/CNP)
• Invoicing needs to be sealed / provided by
local firm (Acal accounting firm)
56. LATAM Case (BR)
Consideration • User flow for Boleto / CC
• Ability to save the cc (Payment Page Vs Redirect)
• Boleto does not support recurring
• PCI concerns
57. LATAM Case (BR)
Action taken - local
CC support first
• Establish Wix BR entity
• Sign-up w/ local accounting firm (Acal)
• For local cc:
• Open bank account in HSBC (settlement)
• Sign up w/ Cielo, opened MID
• Integration directly with Cielo
(in the past CobreBem & Braspag)
• For Boleto: Connect via AstroPay (all banks)
58. LATAM Case (MX)
Popular Payment
Methods
• ~45% debit & credit Cards
(international/local)
• ~32% cash (mostly oxxo)
• ~15% bank transfer
59. LATAM Case (MX)
Legal / Operation /
Finance
• Need local entity to process local cards
• There is local tax
• Add fields (RFC/Vat ID, address fields)
• Invoicing needs to be sealed & connected
to the Tax authorities
62. LATAM Case (MX)
Consideration • User flow on oxxo, bank transfer
• Ability to save the cc
(Payment Page Vs Redirect)
• OXXO/bank transfer doesn’t support recurring
• PCI concerns
63. LATAM Case (MX)
Action Taken • Establish Wix MX entity
• Sign-up w/ local accounting
firm/invoicing (BBVA,Interfactura)
• Tech Integration project with Interfactura
• For local cc:
• Sign up w/ banorte, open Bank account
• Integration to banorte Via Adyen
GW (can be done directly w/ Banorte)
• For APM
• integration with MercadoPago for
OXXO & Bank Transfer
66. Possible Solutions
“Manual recurring” – send email give option to “pay now”
Sell yearly subscriptions only
Delivery after payment (Srv subs. Date starts after payment, not on pay)
67. UX Challenges
How Sell Yearly (change cycle after selecting payment option?)
Cannibalization of CC
Redirect flows