The owners of "Minuto Frío", a small frozen food business, feel they need better tools to manage their business processes and records. They write sales in a notebook and save purchase documents in files. This rudimentary system sometimes leads to failures recording all sales or losses and surpluses of money. The owners want to organize, facilitate records, and gain control over their business while having limited monetary and technology resources. They need an improved documentation process to systematically and reliably keep sales and purchase files.