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emotionalcompetitiveness
EMOTIONAL TERRITORIES
The experiences are the core of the territories that define our everyday movements. The relationship
between subjective experiences and global context generate emotional territories that define the
possibilities and restrictions of our movements in different spaces.
The interpretations of our daily lives are supported by
a subjective script that distributes characters, organizes
the sequence of events, and defines results over time.
This personal script reshapes the past, defines the
experiences in the present and make projections about
future results. This personal script is consequence of our
history, our experiences and our habits. For this reason,
when people face new situations, always address “the
new” from the past, from “the old”. In other words, each
of us faces the future from the memory of the past.
Our personal script is a reconstruction process based
on fragments of images, interpretations, explanations
and experiences. In this puzzle, memory has a role to
articulate a coherent image to deal with the conditions
of the present and possibilities of the future. The past
unfolds in thoughts and emotions and both generate a
particular emotional territories.
In times of change, new points appear outside the
map of people. New life circumstances pressure
people to integrate a new point outside their map of
experiences. In times of change, new points appear
on the map of which there is no previous experience.
Unpublished landscape causes uncertainty and, in
many cases, leads to stereotypical reactions to “fit” the
new in past experiences. Between the known world of
our experiences and the new space of unknown places
there is a threshold that defines the movement of
transformation. This threshold is critical because is the
transition point to new realities. The way that people
face this threshold defines if people are open to new
experiences or closed in the past.
How do we transform perceptions of threats into
alternatives of development? How do we transform
resignation into determination? How do we expand
the limits of the territory? How do we generate
alternatives movements? To transform these (and
others) experiences, we must restructure the emotional
territories to expand opportunities in the present and
extend more alternatives in the future.
Marcelo Manucci ©2015
Photo: Christian Faur Art
emotionalcompetitiveness
Marcelo Manucci ©2015
Vulnerable
The articulation of modalities of perceptions and responses generates four particular moods. These states are
temporary positions that people assume when facing specific features of the context. Each mood synthesizes the
relationship between specific experiences in specific contexts and is reflected in different behaviors as shown in
the following matrix.
Restricted
Stimulating
Distrust and weakness
“Refuge from hostility”
Defensive
Hostility and control
“Fight for it”
Adaptable
Acceptance and readjustment
“Get the best out”
Purposeful
Commitment and creation
“Reach an objective”
Reactive
Reflective
Experiences delimit the context by emotions and thoughts (chemistry and meaning). A larger ductility experiences
generates a greater diversity of landscapes. The ductility of experiences enables greater possibilities for adaptation
to the changes in the context. In the case of organizations, the context of relationship has other conditions. The
context is related to internal structure of the organization and the rules that define roles and linkages in this
space. Changing the quality of relationships with the context involves changing subjective experiences with the
context. We are surrounded by situations that are not interest us, when we focus on a particular context, “we trim”
the territory from two processes:
Theseareassociatedwithpersonalimagesabout
the context. From these images, the context can
be seen optimistically as a Stimulating space
for personal opportunities and development
options, or these images can also present the
context as a Restricted space with limitations
and threats to personal growth.
These are related to personal modes of decision.
People may have a Reflective responses
focused on the impact of actions in the context
with results the long term, or people may have a
Reactive responses focused on solving personal
emotion turbulence in short term.
Perceptions Responses
2
emotionalcompetitiveness
Marcelo Manucci ©2015
RESTRICTEDCONTEXTWITHREACTIVERESPONSE.Fromthisposition,thecontextisexperiencedhostile
and threatening. This perception creates a high level of anxiety that produces reactive responses in
people in order to resolve quickly their emotional situation. This combination (RESTRICTED - REACTIVE)
subtracts alternatives of movements because people feel they have no chance of transformation
on their reality. Therefore, they have a sense of permanent failure and try to avoid or escape from
anything new. Their choices are focused on refuge from hostility to protect themselves and maintain
survival conditions.
Vulnerable
These states are dynamic because they depend on changes in personal perceptions of the context and modes of
decisions. We can describe these moods in four combinations:
RESTRICTED CONTEXT WITH REFLECTIVE RESPONSE. In this position, people have a reflexive decisions,
but this attitude is based on a perception of restricted context. From this combination (RESTRICTED
- REFLECTIVE) people are focused on the limitations and they neglect their potential development.
Therefore, their choices are oriented to control of the context to fend off the obstacles hampering
their permanence. Any disturbance is perceived as a threat to be controlled to maintain the context
within known parameters.
Defensive
STIMULATING CONTEXT WITH REACTIVE RESPONSE. From this position, people have an open view
about the possibilities of the context, but their decisions are based on maintaining stability without
major challenges. They understand the dynamics of events, and accept “the rules” of context, but
their choices are limited to trying to get the immediate benefits of the system. This combination
(STIMULATING - REACTIVE) reduces their choices because they are focused on the short term
perspective and they mobilize when they feel their stability is threatened.
Adaptable
STIMULATING CONTEXT WITH REFLECTIVE RESPONSE. In this position, people have a positive outlook
abouttheirfuturepossibilitiesanddevelopmentalternatives.Additionally,theyhaveareflectiveattitude
that gives more choices to address the possibilities of context. From this combination (STIMULATING –
REFLECTIVE), they see the future as an opportunity for transformation. This perspective leads them to
create initiatives and engage with new development alternatives, because they feel their movements
and decisions influence the course of events.
Purposeful
3
emotionalcompetitiveness
Marcelo Manucci ©2015
ESTABLISH CLEAR RULES. This point is related to ORGANIZATIONAL PURPOSE.
Vulnerability appears with the sense of threat or danger. In order to transform
vulnerability to determination, it is necessary for people to be clear about the goals
of the organization and integration values in the system. In this regard, it is important
to: share a clear picture of the strategic direction, manage the integration of people
in a shared project, and design a framework to guide responses and adaptation
movements the context.
In organizations, the purpose of application of the model is creating a favorable environment for
development, both for people individually and collectively for the organization. For the design of favorable
development contexts, we use the mood states to establish a shared frame of positive conditions in the
organization. These four emotional states provide four points of intervention:
HOLD SYMMETRICAL RELATIONSHIPS. This point is related to LINKAGES IN
ORGANIZATIONS. Emotional capital is critical for performance, to encourage
participation and cooperation in groups. The quality of relationships determines the
level of trust, security, and cooperation of the people. In this regard, it is important to:
strengthen diversity and the integration of heterogeneous points of view (professions,
gender, age, philosophies, etc.), create an environment of respect and shared learning
to hold the symmetry of relations, and maintain a solid emotional capital and a clean
working atmosphere.
DEFINE A TRANSCENDENT PURPOSE. This point is related to the MEANING OF
WORK that people assume. The greater the significance of personal contribution, the
greater the level of commitment and creativity in the task. To develop this purpose, it
is necessary to: set meaningful goals to achieve new areas of development, generate
innovative solutions to address everyday challenges, and recognize the participation
and contribution of people in the development of corporate purpose.
PROMOTE TRANSFORMATION ROLES. This point refers to the INTERDEPENDENCE
OF PEOPLE and the impact of individual behaviors in others person’s life. Each person
cancontributesignificantlytothetransformationofothers.Tomaintaintheimportance
of people as agents of change it is necessary to: expand personal leadership and
knowledge sharing, broaden participation and commitment to different social groups,
and define long-term goals and objectives of social transcendence in everyday acts.
1
2
3
4
4

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Emotional territories

  • 1. 1 emotionalcompetitiveness EMOTIONAL TERRITORIES The experiences are the core of the territories that define our everyday movements. The relationship between subjective experiences and global context generate emotional territories that define the possibilities and restrictions of our movements in different spaces. The interpretations of our daily lives are supported by a subjective script that distributes characters, organizes the sequence of events, and defines results over time. This personal script reshapes the past, defines the experiences in the present and make projections about future results. This personal script is consequence of our history, our experiences and our habits. For this reason, when people face new situations, always address “the new” from the past, from “the old”. In other words, each of us faces the future from the memory of the past. Our personal script is a reconstruction process based on fragments of images, interpretations, explanations and experiences. In this puzzle, memory has a role to articulate a coherent image to deal with the conditions of the present and possibilities of the future. The past unfolds in thoughts and emotions and both generate a particular emotional territories. In times of change, new points appear outside the map of people. New life circumstances pressure people to integrate a new point outside their map of experiences. In times of change, new points appear on the map of which there is no previous experience. Unpublished landscape causes uncertainty and, in many cases, leads to stereotypical reactions to “fit” the new in past experiences. Between the known world of our experiences and the new space of unknown places there is a threshold that defines the movement of transformation. This threshold is critical because is the transition point to new realities. The way that people face this threshold defines if people are open to new experiences or closed in the past. How do we transform perceptions of threats into alternatives of development? How do we transform resignation into determination? How do we expand the limits of the territory? How do we generate alternatives movements? To transform these (and others) experiences, we must restructure the emotional territories to expand opportunities in the present and extend more alternatives in the future. Marcelo Manucci ©2015 Photo: Christian Faur Art
  • 2. emotionalcompetitiveness Marcelo Manucci ©2015 Vulnerable The articulation of modalities of perceptions and responses generates four particular moods. These states are temporary positions that people assume when facing specific features of the context. Each mood synthesizes the relationship between specific experiences in specific contexts and is reflected in different behaviors as shown in the following matrix. Restricted Stimulating Distrust and weakness “Refuge from hostility” Defensive Hostility and control “Fight for it” Adaptable Acceptance and readjustment “Get the best out” Purposeful Commitment and creation “Reach an objective” Reactive Reflective Experiences delimit the context by emotions and thoughts (chemistry and meaning). A larger ductility experiences generates a greater diversity of landscapes. The ductility of experiences enables greater possibilities for adaptation to the changes in the context. In the case of organizations, the context of relationship has other conditions. The context is related to internal structure of the organization and the rules that define roles and linkages in this space. Changing the quality of relationships with the context involves changing subjective experiences with the context. We are surrounded by situations that are not interest us, when we focus on a particular context, “we trim” the territory from two processes: Theseareassociatedwithpersonalimagesabout the context. From these images, the context can be seen optimistically as a Stimulating space for personal opportunities and development options, or these images can also present the context as a Restricted space with limitations and threats to personal growth. These are related to personal modes of decision. People may have a Reflective responses focused on the impact of actions in the context with results the long term, or people may have a Reactive responses focused on solving personal emotion turbulence in short term. Perceptions Responses 2
  • 3. emotionalcompetitiveness Marcelo Manucci ©2015 RESTRICTEDCONTEXTWITHREACTIVERESPONSE.Fromthisposition,thecontextisexperiencedhostile and threatening. This perception creates a high level of anxiety that produces reactive responses in people in order to resolve quickly their emotional situation. This combination (RESTRICTED - REACTIVE) subtracts alternatives of movements because people feel they have no chance of transformation on their reality. Therefore, they have a sense of permanent failure and try to avoid or escape from anything new. Their choices are focused on refuge from hostility to protect themselves and maintain survival conditions. Vulnerable These states are dynamic because they depend on changes in personal perceptions of the context and modes of decisions. We can describe these moods in four combinations: RESTRICTED CONTEXT WITH REFLECTIVE RESPONSE. In this position, people have a reflexive decisions, but this attitude is based on a perception of restricted context. From this combination (RESTRICTED - REFLECTIVE) people are focused on the limitations and they neglect their potential development. Therefore, their choices are oriented to control of the context to fend off the obstacles hampering their permanence. Any disturbance is perceived as a threat to be controlled to maintain the context within known parameters. Defensive STIMULATING CONTEXT WITH REACTIVE RESPONSE. From this position, people have an open view about the possibilities of the context, but their decisions are based on maintaining stability without major challenges. They understand the dynamics of events, and accept “the rules” of context, but their choices are limited to trying to get the immediate benefits of the system. This combination (STIMULATING - REACTIVE) reduces their choices because they are focused on the short term perspective and they mobilize when they feel their stability is threatened. Adaptable STIMULATING CONTEXT WITH REFLECTIVE RESPONSE. In this position, people have a positive outlook abouttheirfuturepossibilitiesanddevelopmentalternatives.Additionally,theyhaveareflectiveattitude that gives more choices to address the possibilities of context. From this combination (STIMULATING – REFLECTIVE), they see the future as an opportunity for transformation. This perspective leads them to create initiatives and engage with new development alternatives, because they feel their movements and decisions influence the course of events. Purposeful 3
  • 4. emotionalcompetitiveness Marcelo Manucci ©2015 ESTABLISH CLEAR RULES. This point is related to ORGANIZATIONAL PURPOSE. Vulnerability appears with the sense of threat or danger. In order to transform vulnerability to determination, it is necessary for people to be clear about the goals of the organization and integration values in the system. In this regard, it is important to: share a clear picture of the strategic direction, manage the integration of people in a shared project, and design a framework to guide responses and adaptation movements the context. In organizations, the purpose of application of the model is creating a favorable environment for development, both for people individually and collectively for the organization. For the design of favorable development contexts, we use the mood states to establish a shared frame of positive conditions in the organization. These four emotional states provide four points of intervention: HOLD SYMMETRICAL RELATIONSHIPS. This point is related to LINKAGES IN ORGANIZATIONS. Emotional capital is critical for performance, to encourage participation and cooperation in groups. The quality of relationships determines the level of trust, security, and cooperation of the people. In this regard, it is important to: strengthen diversity and the integration of heterogeneous points of view (professions, gender, age, philosophies, etc.), create an environment of respect and shared learning to hold the symmetry of relations, and maintain a solid emotional capital and a clean working atmosphere. DEFINE A TRANSCENDENT PURPOSE. This point is related to the MEANING OF WORK that people assume. The greater the significance of personal contribution, the greater the level of commitment and creativity in the task. To develop this purpose, it is necessary to: set meaningful goals to achieve new areas of development, generate innovative solutions to address everyday challenges, and recognize the participation and contribution of people in the development of corporate purpose. PROMOTE TRANSFORMATION ROLES. This point refers to the INTERDEPENDENCE OF PEOPLE and the impact of individual behaviors in others person’s life. Each person cancontributesignificantlytothetransformationofothers.Tomaintaintheimportance of people as agents of change it is necessary to: expand personal leadership and knowledge sharing, broaden participation and commitment to different social groups, and define long-term goals and objectives of social transcendence in everyday acts. 1 2 3 4 4