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EMPATHY
AT WORK
Explaining the Who, What, Why & How
@UXPA2016 #UXPAempathy
Andrea Gallagher, Bernadette Irizarry, Dawn Nid...
Q1 – Everyone is talking
about empathy these
days – Why?
@UXPA2016 #UXPAempathy http://www.uxpa2016.org/sessionsurvey?sess...
hotos:JohnWesleyRamsey,LauraRamsey,MindelLerner
Scale. Expertise. Experience.
@UXPA2016 #UXPAempathy http://www.uxpa2016.o...
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