Symhelp is Symantec's next-generation help system that acts more like a search engine into Symantec content than a traditional help system. It implements features like autosuggest and filtering that users expect from web searches. Content is delivered in XML format and transformed to HTML on demand. Symhelp provides a single source for users to get answers to their questions about multiple Symantec products and versions. Creating a Symhelp deliverable involves cloning a template, adding metadata and section references, and customizing settings before extracting the system files.
Basic intro to WordPress themes presented at WordCamp Minneapolis 2016 Foundation Friday. Overview of what themes are, what a theme does, where to find themes, how to evaluate themes, searching for themes, installing themes, activating themes, and using the customizer.
WordPress is a free and open-source content management system that allows users to build and manage websites. It powers over 21% of websites and has over 19,000 plugins available. To use WordPress, users need a computer, internet access, a web browser, a domain name registered through a provider, and web hosting. WordPress can then be installed on the hosted site in about 5 minutes.
Slides on a base presentation for the basics of WordPress.com and the self hosted WordPress application which can be downloaded at wordpress.org.
This presentation was meant to be a discussion not a tutorial at the Social Media Club of Salt Lake City. Please contact me at http://thomallen.com or Twitter.com/ThomAllen with questions.
This document outlines WordPress setup and customization services including installing themes, plugins for SEO, security, backups and performance; customizing the homepage and layout; mobile site development; bug fixes and CSS changes; installing sliders and sidebars; and expanding the footer. Additional services like professional theme customization, replacing demo content, advanced security and speed optimization are also listed with prices and estimated completion times. A full A-Z service for one WordPress website is offered for $300.
This document summarizes a meetup about the open source e-commerce platform EC-CUBE held in Malaysia. It provides information about EC-CUBE, including that it is the top open source e-commerce software in Japan with over 30,000 shops. It highlights examples of Malaysian shops built on EC-CUBE and costs to develop them. The document also outlines how to start and customize an EC-CUBE shop and encourages developers, shop owners and alliance partners to join the EC-CUBE community to help grow e-commerce in Malaysia.
Basic intro to WordPress themes presented at WordCamp Minneapolis 2016 Foundation Friday. Overview of what themes are, what a theme does, where to find themes, how to evaluate themes, searching for themes, installing themes, activating themes, and using the customizer.
WordPress is a free and open-source content management system that allows users to build and manage websites. It powers over 21% of websites and has over 19,000 plugins available. To use WordPress, users need a computer, internet access, a web browser, a domain name registered through a provider, and web hosting. WordPress can then be installed on the hosted site in about 5 minutes.
Slides on a base presentation for the basics of WordPress.com and the self hosted WordPress application which can be downloaded at wordpress.org.
This presentation was meant to be a discussion not a tutorial at the Social Media Club of Salt Lake City. Please contact me at http://thomallen.com or Twitter.com/ThomAllen with questions.
This document outlines WordPress setup and customization services including installing themes, plugins for SEO, security, backups and performance; customizing the homepage and layout; mobile site development; bug fixes and CSS changes; installing sliders and sidebars; and expanding the footer. Additional services like professional theme customization, replacing demo content, advanced security and speed optimization are also listed with prices and estimated completion times. A full A-Z service for one WordPress website is offered for $300.
This document summarizes a meetup about the open source e-commerce platform EC-CUBE held in Malaysia. It provides information about EC-CUBE, including that it is the top open source e-commerce software in Japan with over 30,000 shops. It highlights examples of Malaysian shops built on EC-CUBE and costs to develop them. The document also outlines how to start and customize an EC-CUBE shop and encourages developers, shop owners and alliance partners to join the EC-CUBE community to help grow e-commerce in Malaysia.
Salmen High School in Slidell, Louisiana is providing IC3 computer certification training to both students and teachers to build their confidence and skills. Since 2002, the school has offered the IC3 certification course to complement its Computer Applications course for students. One student, Brandon Mainer, was hired as a teacher assistant after earning his IC3 certification. Teachers are also taking part in the 8-week IC3 training courses to increase their own skills and comfort with technology. The principal believes that having IC3 certification will help both students and teachers adapt to changing technology requirements of the future.
The document outlines several types of street lighting and communication units produced by StreetLite including their intended uses, mounting and installation options, customization possibilities, and finishes. The StreetLite models discussed are the StreetLite Modern, Heritage, and Standard lighting units, the Orb Kiosk and Wayfinder communication kiosks, the Orb Shopping indoor unit, and the large Beacon and Skylon centerpiece units intended for high profile city locations.
Acordo de Solução Amistosa entre o governo brasileiro e a Comissão Interamericana de Direitos Humanos da OEA (CIDH/OEA) sobre a morte do cadete Márcio Lapoente da Silveira
This document contains 80 common English expressions using various verbs. The expressions are organized into categories like listen, hear, ask, agree, etc. and show the prepositions or particles that commonly follow those verbs in different contexts like listen to, hear about, ask for, agree with, etc. This provides a concise listing of basic English verb expressions to refer to.
Advanced Automation with Flows and Custom Metadata TypesSalesforce Admins
This presentation discusses automating processes using custom metadata types and flows. It provides an example use case of automatically assigning users to public groups based on their profile. The presentation recommends using custom metadata types to store application data that is referenced in multiple components and needs to be updated without changing code. It demonstrates how to build a flow that looks up a custom metadata type to determine a user's public group assignment, and how to invoke the flow from a process builder when a user is created or their profile changes. The goal is to automate public group assignments without hardcoding IDs, allowing changes through the metadata.
This document provides an overview of the features of EngagePoint Notify, a module for message generation and delivery. It describes what EngagePoint Notify is, how messages are configured using templates, how templates are organized and edited, how messages are delivered through various channels, and how SMS subscriptions are set up and monitored.
Web CMS vs. Custom applications - different approachesPerttu Tolvanen
This presentation offers you examples and tips in choosing whether to build your custom application on top of Web CMS or to do it as a stand-alone custom application (built using some framework).
This document discusses how to select the right web technology and implementation partner for a web portal project. It emphasizes that the decisions made will impact the long-term success of the portal. When evaluating technology, consider qualities like reliability, security, ease of use, support, scalability and flexibility. When evaluating a partner, look for one with a collaborative approach, adequate support and portal experience. The document provides guidelines on what to assess in a technology and partner to ensure the best choice is made.
The document provides an overview of Salesforce development. It discusses that Salesforce is a cloud-based CRM platform with over 82,000 customers. It offers features for marketing, sales, services, and more. Salesforce can be customized through tools like Sales Cloud, Service Cloud, and Custom Cloud. Development in Salesforce involves creating objects and relationships, automating processes with workflows and approvals, building reports and dashboards, adding programming logic with Apex, and creating custom interfaces with Visualforce.
Life cycle of user story: Outside-in agile product management & testing, or...Ravi Tadwalkar
It has always been my pleasure and fun to facilitate workshops for PM (product management) community at and outside Cisco, although this was first time I did a BDD workshop with PMs alone. And I realized today how PayPal has been a really great venue for SVPMA annual product camp "unconference" for 1k+ PMs with 550 waitlisted this year! I look forward to this event every year now...huge success!
Abstract:
As Product Owners and Managers are driving innovation thru' those fuzzy ideas in terms of scenarios, testers have always been thinking about those in form of test cases which take form of acceptance criteria for those scenarios. When you talk about those scenarios to your teams or even peers, you see those diverging ideas converging to something concrete.
That's how BDD helps you shape that idea. That fuzzy scenario, when validated thru' an engineering "spike", can be useful for product management MRD/PRD/use-case-models/stories...whatever it is that you want to use to drive product development.
And this is where Agile Tester role begins! So instead of doing top-down or bottoms-up product management & testing, try this outside-in approach. Go for it!
My workshop on BDD is about what I term as "Outside-in agile product management". To understand what I really mean by that, here is my slideshare presentation used rarely when teaching from the back of the class during this hyper-interactive workshop.
The document discusses six best practices for web content management projects: 1) Understand your content managers, 2) Describe the content management scenarios, 3) Set the target for workflow automation, 4) Model your content and metadata, 5) Follow standards, and 6) Buy a WCM product, not a framework. It provides examples and explanations for each best practice. The conclusion recommends holistically applying best practices and considering other aspects like data security.
Content Management Systems: Would You? Could You? Should You?CAMT
Content management systems (CMS) are making it easier than ever to create and manage Web site content. Often, once a CMS site is constructed, administration can be performed by users with limited technical knowledge (no coding experience necessary) using rich text editors and graphical, user-friendly interfaces. But how do you get to that point? This session will explore the decision making process arts organizations should engage in to determine their readiness to move into a CMS, to navigate the multitude of CMS lines in existence, and to ensure successful return on investment for a CMS transition. Created by Josh Futrell for the 2008 Technology in the Arts: Canada Conference.
This document provides an overview of content management systems (CMS) and the open source e-commerce platform Magento. It discusses what a CMS is and examples like Magento's CMS which allows managing rich content and pages. Magento is introduced as an open source e-commerce application using the Zend framework and EAV database model. The document outlines Magento's features, system requirements, and provides a step-by-step guide to installing Magento.
The document discusses content personalization in Adobe Experience Manager (AEM). It begins with an introduction to content personalization and why it is important. It then covers the types of personalization (server-side vs. client-side), the key elements involved (users, content, rules), and AEM's architecture for personalization including client context, session stores, and context store components. The document provides details on customizing the client context and context store components, and includes an example exercise on building a personalized experience based on weather data from an external API.
Semaphore Cloud Development is a semantic software as a service platform that provides a low-cost non-production environment for developing semantic solutions. It allows partners and developers to incorporate Semaphore's capabilities into their products and solutions. The platform offers modular options including modelling, classification, extraction, and a search application framework. Smartlogic provides various support options to help customers get the most value from Semaphore, including documentation, training, and 24/7 customer support. The webinar concluded with a Q&A session.
The document describes the features and capabilities of the VCGenius content management system (CMS). It can be used to create specialized websites that combine content management with community features. Key features include content editing, discussion forums, file management, events calendar, ecommerce capabilities, and integration with external databases. The CMS is highly customizable and many configuration options are controlled through a web-based administration interface.
This document discusses the challenges of building and operating a SaaS solution from an independent software vendor's perspective. It presents Techcello as a SaaS application development framework that can help overcome these challenges by providing pre-built solutions for key areas of the SaaS lifecycle like multi-tenancy, security, subscription management, and customer support. The framework includes APIs and libraries that can be integrated into products to accelerate development and reduce costs compared to building these capabilities from scratch.
This document summarizes the features of Dragon Download Protector software, which automatically creates secure expiring download links to protect downloadable products on websites. It allows users to easily add and manage an unlimited number of products and customers. Customers receive unique links to thank you pages that expire, and the software records order details. It also offers features like limiting downloads, disabling links, and building mailing lists. The software integrates with payment services and is compatible with affiliate marketing scripts.
Salmen High School in Slidell, Louisiana is providing IC3 computer certification training to both students and teachers to build their confidence and skills. Since 2002, the school has offered the IC3 certification course to complement its Computer Applications course for students. One student, Brandon Mainer, was hired as a teacher assistant after earning his IC3 certification. Teachers are also taking part in the 8-week IC3 training courses to increase their own skills and comfort with technology. The principal believes that having IC3 certification will help both students and teachers adapt to changing technology requirements of the future.
The document outlines several types of street lighting and communication units produced by StreetLite including their intended uses, mounting and installation options, customization possibilities, and finishes. The StreetLite models discussed are the StreetLite Modern, Heritage, and Standard lighting units, the Orb Kiosk and Wayfinder communication kiosks, the Orb Shopping indoor unit, and the large Beacon and Skylon centerpiece units intended for high profile city locations.
Acordo de Solução Amistosa entre o governo brasileiro e a Comissão Interamericana de Direitos Humanos da OEA (CIDH/OEA) sobre a morte do cadete Márcio Lapoente da Silveira
This document contains 80 common English expressions using various verbs. The expressions are organized into categories like listen, hear, ask, agree, etc. and show the prepositions or particles that commonly follow those verbs in different contexts like listen to, hear about, ask for, agree with, etc. This provides a concise listing of basic English verb expressions to refer to.
Advanced Automation with Flows and Custom Metadata TypesSalesforce Admins
This presentation discusses automating processes using custom metadata types and flows. It provides an example use case of automatically assigning users to public groups based on their profile. The presentation recommends using custom metadata types to store application data that is referenced in multiple components and needs to be updated without changing code. It demonstrates how to build a flow that looks up a custom metadata type to determine a user's public group assignment, and how to invoke the flow from a process builder when a user is created or their profile changes. The goal is to automate public group assignments without hardcoding IDs, allowing changes through the metadata.
This document provides an overview of the features of EngagePoint Notify, a module for message generation and delivery. It describes what EngagePoint Notify is, how messages are configured using templates, how templates are organized and edited, how messages are delivered through various channels, and how SMS subscriptions are set up and monitored.
Web CMS vs. Custom applications - different approachesPerttu Tolvanen
This presentation offers you examples and tips in choosing whether to build your custom application on top of Web CMS or to do it as a stand-alone custom application (built using some framework).
This document discusses how to select the right web technology and implementation partner for a web portal project. It emphasizes that the decisions made will impact the long-term success of the portal. When evaluating technology, consider qualities like reliability, security, ease of use, support, scalability and flexibility. When evaluating a partner, look for one with a collaborative approach, adequate support and portal experience. The document provides guidelines on what to assess in a technology and partner to ensure the best choice is made.
The document provides an overview of Salesforce development. It discusses that Salesforce is a cloud-based CRM platform with over 82,000 customers. It offers features for marketing, sales, services, and more. Salesforce can be customized through tools like Sales Cloud, Service Cloud, and Custom Cloud. Development in Salesforce involves creating objects and relationships, automating processes with workflows and approvals, building reports and dashboards, adding programming logic with Apex, and creating custom interfaces with Visualforce.
Life cycle of user story: Outside-in agile product management & testing, or...Ravi Tadwalkar
It has always been my pleasure and fun to facilitate workshops for PM (product management) community at and outside Cisco, although this was first time I did a BDD workshop with PMs alone. And I realized today how PayPal has been a really great venue for SVPMA annual product camp "unconference" for 1k+ PMs with 550 waitlisted this year! I look forward to this event every year now...huge success!
Abstract:
As Product Owners and Managers are driving innovation thru' those fuzzy ideas in terms of scenarios, testers have always been thinking about those in form of test cases which take form of acceptance criteria for those scenarios. When you talk about those scenarios to your teams or even peers, you see those diverging ideas converging to something concrete.
That's how BDD helps you shape that idea. That fuzzy scenario, when validated thru' an engineering "spike", can be useful for product management MRD/PRD/use-case-models/stories...whatever it is that you want to use to drive product development.
And this is where Agile Tester role begins! So instead of doing top-down or bottoms-up product management & testing, try this outside-in approach. Go for it!
My workshop on BDD is about what I term as "Outside-in agile product management". To understand what I really mean by that, here is my slideshare presentation used rarely when teaching from the back of the class during this hyper-interactive workshop.
The document discusses six best practices for web content management projects: 1) Understand your content managers, 2) Describe the content management scenarios, 3) Set the target for workflow automation, 4) Model your content and metadata, 5) Follow standards, and 6) Buy a WCM product, not a framework. It provides examples and explanations for each best practice. The conclusion recommends holistically applying best practices and considering other aspects like data security.
Content Management Systems: Would You? Could You? Should You?CAMT
Content management systems (CMS) are making it easier than ever to create and manage Web site content. Often, once a CMS site is constructed, administration can be performed by users with limited technical knowledge (no coding experience necessary) using rich text editors and graphical, user-friendly interfaces. But how do you get to that point? This session will explore the decision making process arts organizations should engage in to determine their readiness to move into a CMS, to navigate the multitude of CMS lines in existence, and to ensure successful return on investment for a CMS transition. Created by Josh Futrell for the 2008 Technology in the Arts: Canada Conference.
This document provides an overview of content management systems (CMS) and the open source e-commerce platform Magento. It discusses what a CMS is and examples like Magento's CMS which allows managing rich content and pages. Magento is introduced as an open source e-commerce application using the Zend framework and EAV database model. The document outlines Magento's features, system requirements, and provides a step-by-step guide to installing Magento.
The document discusses content personalization in Adobe Experience Manager (AEM). It begins with an introduction to content personalization and why it is important. It then covers the types of personalization (server-side vs. client-side), the key elements involved (users, content, rules), and AEM's architecture for personalization including client context, session stores, and context store components. The document provides details on customizing the client context and context store components, and includes an example exercise on building a personalized experience based on weather data from an external API.
Semaphore Cloud Development is a semantic software as a service platform that provides a low-cost non-production environment for developing semantic solutions. It allows partners and developers to incorporate Semaphore's capabilities into their products and solutions. The platform offers modular options including modelling, classification, extraction, and a search application framework. Smartlogic provides various support options to help customers get the most value from Semaphore, including documentation, training, and 24/7 customer support. The webinar concluded with a Q&A session.
The document describes the features and capabilities of the VCGenius content management system (CMS). It can be used to create specialized websites that combine content management with community features. Key features include content editing, discussion forums, file management, events calendar, ecommerce capabilities, and integration with external databases. The CMS is highly customizable and many configuration options are controlled through a web-based administration interface.
This document discusses the challenges of building and operating a SaaS solution from an independent software vendor's perspective. It presents Techcello as a SaaS application development framework that can help overcome these challenges by providing pre-built solutions for key areas of the SaaS lifecycle like multi-tenancy, security, subscription management, and customer support. The framework includes APIs and libraries that can be integrated into products to accelerate development and reduce costs compared to building these capabilities from scratch.
This document summarizes the features of Dragon Download Protector software, which automatically creates secure expiring download links to protect downloadable products on websites. It allows users to easily add and manage an unlimited number of products and customers. Customers receive unique links to thank you pages that expire, and the software records order details. It also offers features like limiting downloads, disabling links, and building mailing lists. The software integrates with payment services and is compatible with affiliate marketing scripts.
How to benchmark the maturity of your saas solutionkanimozhin
This document discusses how to benchmark the maturity of a SaaS solution. It describes the main approaches to building a SaaS product as either single-tenant or multi-tenant. It also outlines the key areas - architecture, security, operations, and configuration - that constitute a complete SaaS solution and should be benchmarked. A tool called SMART is introduced that helps companies assess the maturity of their existing or planned SaaS product across these areas through a standardized reporting process.
'The Minimalist Publisher How to Do More with Less' at Mumbrella Publish 2022AnneNguyen92
The document discusses how publishers can take a minimalist approach to building digital products and tools. It recommends focusing on simplicity, reducing costs, and prioritizing user satisfaction. Common product ideas that can help editorial teams more easily manage workflows and analytics are discussed, including using tag managers, automating reports, integrating tools into content management systems, and outsourcing subscriptions. The conclusion emphasizes challenging teams to deliver simple, efficient solutions and avoid overengineering products.
BigInsights and Text Analytics.
As enterprises seek to gain operational efficiencies and competitive advantage through greater use of analytics, much of the new information they need to analyze is found in text documents and, increasingly, in a wide variety of social media sites and portals. A critical step in gaining insights from this information is extracting core data from huge volumes of text. That data is then available for downstream analytic, mining and machine learning tools. AQL (Annotator Query Language) is a powerful declarative, rule-based language for the extraction of information from text documents.
What content strategists need to demand from the CMS guysPerttu Tolvanen
This talk is a brutally honest confession of a CMS expert and information architect about the state of Web CMS market today and how the rise of content and mobile devices is changing what we should expect from our Web CMS. The presentation will review the most important features of CMSs that are important for content strategists and what should content strategists demand from the CMS guys.
Creating a Single Source of Truth: Leverage all of your data with powerful an...Looker
With a centralized data store, the entire spectrum of analytics is at your fingertips. Using Looker & Segment, you can collect, store and analyze everything from click-stream and event data to transactional and behavioral data in your data warehouse.
Some of the topics this webinar will include:
-The advantages of a centralized data warehouse with Segment Warehouses
-Creating a data model to get your company on the same page with Looker Blocks
-Putting it all together: Best practices for making your data accessible to your end users
Similar to ELW_Symantec_EMM SymHelp_Kavitha_edited (20)
2. What is Symhelp?
• Symhelp is Symantec’s next-generation help system.
– Users have less confidence in application help. They often
bypass application help and go directly to Google to ask a
question.
– Symhelp addresses this by:
• Acting more like a search-engine into Symantec content than a traditional
help system.
• Implementing many Web 2.0 features that users expect when retrieving
information from the web; for example, autosuggest and filtering.
• Deploying customized search logic designed to help our customers get more
relevant answers to their questions.
3. SymHelp features
• XML based content, rendered to HTML on demand
– XML topics are shipped to the customer with the SymHelp engine. SymHelp transforms the topics to HTML
on demand and displays them in the SymHelp window.
– XML is fully topic-based, no reliance on ‘before’ or ‘after’ topics
• Meta-data based search and filtering
– ‘Shopping for content’
• Designed for consoles/suites – support multiple dynamic products
– One location to search for your answer
• InQuira integration
– With InQuira, most recently updated version of topics, and new topics, can be pushed to help when
connected
• Goal of SymHelp is to provide a single source that users can access to get their questions
answered.
• In SymHelp, a topic is viewed in isolation from other topics
– Topics are not presented in a nested, hierarchical structure.
– You cannot view a topic in a table of contents, in context with other related topics.
– A topic does not have a previous topic or next topic, and it is not grouped with other topics in a linear
structure.
3
4. Creating SymHelp deliverable
• Before you create a SymHelp deliverable
– Verify that your product version ID is available
• Rosetta Online Viewer - http://verisearch.ges.symantec.com/searchserver/rosetta_view/viewer.asp?service=EOS
• Creating a SymHelp deliverable
– Clone the SymHelp template to the Deliverables collection
• From the _Templates collection, copy the following book to the Enterprise Deliverables collection:
– [PRODUCT_NAME_or_ACRONYM]: [Book_name] – SymHelp
– Replace [PRODUCT_NAME_or_ACRONYM] and [Book_name] as appropriate
• Use “ITMS_SymHelp” for product name
– Create book editions that correspond to the product version for which you are creating SymHelp.
– Set up the book.ent element
– Set up profile entity declarations
• If you have profiled content and use entity declarations, you must copy them from one of your existing deliverable into your SymHelp
deliverable. You need one profile entity declaration for each book edition.
– Add metadata
• Product short name - SymHelp uses a short product identifier as a filter when more than one product is included in the same SymHelp
system.
– This is the same prodId used in the Config files
• Product version ID/Rosetta ID - SymHelp uses the product version ID to provide a list of SymWISE topics that are related to the search.
If you are not publishing topics to SymWISE, you do not need the product version ID.
• Link the profile to the keyword set
4
5. Creating SymHelp deliverable cont…
– Create sectionrefs to every source section that you want to include in the deliverable, organizing the
sectionrefs by chapter (subject categories)
• You can create the deliverable with nested sections but the transform flattens the deliverable into same-level topics.
• Recommend using a flat structure. It is easier to see if topics are in the correct chapters.
• You should consider using cross-references to create a relationship between sections.
– Delete the chapters (subject categories) that you do not want.
• This step is not optional. You can use the Vasont Details Pane to delete multiple elements.
– Customize the deliverable book client key
• symTOP team has developed a naming convention that you can use
• See “About customizing a deliverable book client key”
• Example: EMM7_1_Help_v61735431, BEWS_User_v1234567, ABU_RelN_v3456789, CCS10-5_WebP_v4567890
– Chapters or Appendices that contain a large number of topics can be unwieldy to navigate
• You can create multiple Chapters or Appendices to distribute topics. You may want to keep the number of sections within a
container to less than150?
– Dedicated Context-Sensitive chapter
• If your Help deliverables have dedicated chapters for CS topics, copy the chapter to the SymHelp deliverable.
• Add role=symhelp to the Chapter
• These topics will not displayed in the search results.
– Extract the SymHelp system
• Help-symHelp->symHelp3.3->.NET.zip-><select profile name>.
5
6. Tips
• Review topic titles
– Ensure that the title contains the keyword
• Review the first paragraph of all topics
– Ensure that the keyword is used
• Include cross-references in all relevant topics
– Ensures that users can easily access related concept, task, or
reference topics in SymHelp,
• Run Acceptance reports
6
7. Using the same deliverable-
SymHelp/SymWise
• You can use the same deliverable to publish to multiple
outputs, for example, SymHelp and SymWISE
– use profiling to control what content is included in the output
– profile name should correspond to the product version
7