The document provides an overview of topics covered in an education abroad pre-departure orientation module, including passports, visas, health insurance, safety, and cultural adjustment. Students are advised to prepare financially and medically, research safety in their host country, travel responsibly, and seek support from the education abroad office if needed before or during their time abroad. The module aims to help students have a successful and safe study abroad experience.

1. Education Abroad
Pre-Departure Orientation
Module

2. Welcome to the Education Abroad
Pre-departure Orientation Module.
• This module covers topics that will help you prepare for your program abroad.
• This will take you approximately 30-45 minutes to read and take the quiz at the end. Please be sure that you
complete the module before completing the quiz.
• You will find links throughout this presentation to helpful websites.
• If you have a question concerning any of the information in this module, please see the Education Abroad
Office.
• This presentation will remain available to you after completion should you have any questions before or after
your departure.
• Good Luck on your adventure.

3. • Passport
• Visa
• Special notes for non-US Citizens
• Absentee Voting
• Power of Attorney
• Flight Tips
• Packing Tips
• Currency and ATMs
• Health Clearance, Vaccinations, and
Health Abroad
Addressed in the module are the
following topics:
Office of Global Affairs
• Medications and Prescriptions
• International SOS and Health
Insurance
• Safety Basics and Tips
• Risk Factors
• Alcohol
• Culture Shock
• Staying in Touch
• Important Websites

4. Passports
• If you do not currently have a valid passport, apply for one immediately. It can take 6-8
weeks to process a passport application. Expedited services are available but at an
additional cost.
• If you need a visa for your program, you must have a valid passport before you can
apply for the visa.
• Check the expiration date of your passport. Many countries require that your passport
be valid for at least 6 months after you return to the US.
• You may apply for a passport at any major post office.

5. Passports (cont.)
• Make at least two copies of the first (signed) page of your passport: keep one with
you and give one to a designated person. You will also need to submit a copy to the
Education Abroad office.
• If you lose your passport while abroad, call International SOS immediately.
• Our office recommends that your emergency contact at home also has a valid
passport of their own prior to your departure in case you have an emergency while
abroad.
• Passport Information: https://travel.state.gov/content/passports/en/passports.html

6. Visa
• A visa is required for many countries. A visa is a document that validates your presence, time
and purpose while in a foreign country. If you do not have the proper visa documents, you
could be denied entrance into the host country.
• It is your responsibility to secure the proper visa for your time abroad.
• To find out if you need a visa, check the Entry/Exit requirements for the host country on the
U.S. State Department’s Travel Information Site.
• Do not delay in applying for your visa. It can be a lengthy process, so plan accordingly.
• In almost all cases, you must submit a valid passport along with the visa application. Many
countries will also require you to submit your application in person at the nearest consulate.
• If you plan to travel to other countries while on your study abroad, be sure to check each
countries visa requirements before you leave the United States.

7. Is the visa really that important?
• Yes! If your program requires a visa, and you do not have the correct visa, you cannot go.
• The visa process can be tricky for certain countries. It is best to read all of the directions
and complete all of the steps.
• If a consulate indicates to you that something is required to obtain the visa, then it is
required. If you send an incomplete application, delays can and will happen.
• Be sure to keep copies of all the documents that you submit with your visa application.
This will help if there are any questions.
• It is best to submit your application using Fedex, DHL, UPS, USPS express. These methods
will supply you with a tracking number and proof of delivery.

8. Special Notes for Non-U.S. Citizens
• If you are studying abroad and you are not a U.S. citizen or do not have a U.S. passport,
you need to follow the steps below to ensure you obtain a valid visa for your host
country AND maintain your U.S. immigration status:
• Contact the appropriate authorities to determine the visa requirements for all of
the countries you plan to visit during your time abroad. You may need to contact
the consulate or embassy of your destination country, in the country of your
citizenship as well as in the U.S.
• Check your current U.S. visa status with the International Students and Scholars
Services in the Office of Global Affairs. This will help you to prevent immigration
issues upon your return to the US. Keep in mind that you are responsible for
making sure that your immigration documents are correct so that you can return to
WVU.
• Be sure that you make the Education Abroad Office aware that you are a citizen of a
foreign country.

9. Power of Attorney
and
Medical Power of Attorney
• You may wish to complete a POA and/or a MPOA. The POA is a written
authorization to represent or act on another's behalf in business or legal
affairs. An MPOA is a document that designates a person to make health care
decisions on your behalf should you be unable to make such decisions.
• To obtain a POA and/or a MPOA, contact WVU Student Legal Services
(http://studentlegalservices.wvu.edu/).

10. Flight Tips
• Be sure to purchase a flight that arrives in the host country at the date and
time specified in the materials that have been/will be sent to you.
• Plan flights that arrive during the daylight/business hours as a safety
precaution, unless you receive other instructions from your host.
• If you choose to arrive earlier or stay later than the program dates indicated
by your host, be sure to make arrangements for your travel and
accommodations needs before departure.
• Be sure to check the cancellation and change fee charges on the flight before
you book. Some tickets will allow you to change your return dates for a small
fee while others will not allow you to change or will charge a large fee.

11. Packing Tips
• Always remember, don’t pack more than you can carry! You will be walking through
airports, train and/or bus terminals, up and down stairs, all while trying to navigate a
new city. You will be carrying your luggage yourself so be sure you can do this
comfortably and safely.
• Pack light. Leave room in your suitcase for bringing back gifts and things that you
purchase in the host country.
• A carry-on is a small bag or backpack that can also be useful if you wish to travel on
the weekends.
• Bring comfortable shoes. You will most likely be doing much more walking than you
are used to at home.
• Only take enough toiletry products to last you the first week or so. You can usually
purchase something similar abroad.

12. Packing Tips (cont.)
• Be sure to check the TSA website for guidelines on what you should and should not
pack in your checked and carry on luggage. It is a good idea to check the day before
departure as well just in case there has been a change to the requirements.
• Check with the airline carrier concerning the number of bags, weight limits and fees.
These items vary per airline and destination.
• Be sure your carry-on bag contains anything that you might need if you flight is
delayed, cancelled or your checked luggage is lost. This includes any contact
information for your host, essential medications, eye glasses, and a change of clothes.
• Be sure to label each piece of your luggage (including your carry-on) on the inside and
the outside. This should include your name, your U.S. address and phone as well as
the information of your host country address.

13. Currency and ATMs
• Before you depart, be sure to call your bank and the credit/debit card company
and inform them that you will be traveling abroad. Be sure to make them aware
of where you will be going and how long you will be gone. This will prevent
them from freezing your cards when foreign charges appear.
• Make photocopies of the front and back of your credit and debit cards. Leave
one set with your designated person in the U.S. and keep one in a safe place
with you. If your cards are lost or stolen, a photocopy will make it easier to
cancel and replace them.
• An ATM in a foreign country will give you the local currency. Be aware of the
exchange rate so that you know how much you are withdrawing from your
account in U.S. dollars.
• Prior to departure, check the currency rate in the host country. Exchange rates
will most likely change during your time abroad.

14. Currency and ATMs (cont.)
• Exchange about $100-300 into your host country’s currency before you leave the U.S. Some
currencies can take a few weeks so plan ahead. Arriving with the local currency ensures that you
can get transportation from the airport or grab a snack/meal without having to immediately find
a bank or ATM.
• The best way to get money while abroad is usually with your ATM, and the exchange rates are
normally better. Be sure to check with your bank that your card can be used abroad, the daily
withdraw limit, and any additional fees that you may incur.
• Leave instructions for your designated person in the U.S. on how to deposit funds into your
account if need while abroad.
• It is always a good idea to take a credit card with you for emergencies. Visa and MasterCard are
recognized nearly everywhere.
• Be sure to always use ATM machines inside secure locations while abroad (banks, university
buildings)
• Check your bank statement regularly while abroad and call your bank if you see unusual charges.

15. Health Clearance
• All students must complete the confidential health form and the physician’s
statement before departure. You may see your personal physician or WVU
Student Health. The Physician’s statement can be downloaded from your
studyabroad.wvu.edu account. At your appointment, you will need to discuss
with your health care provider the best ways to manage any health issues you
have while abroad.
• If you have a disability that you will need accommodations for, please see the
WVU Office of Accessibility Services (http://accessibilityservices.wvu.edu/) and
inform your Education Abroad Advisor. Please complete this step 2-3 months
before your departure.

16. Vaccinations
• Make sure you are up-to-date on your routine vaccines and that you have received any
other required vaccines before departure. You can get your vaccinations by seeing your
personal health care provider, the health department (http://www.monchd.org/) or
student health (http://www.well.wvu.edu/) .
• The CDC Traveler’s Health website is a useful source for country-specific health
recommendations, suggested and required vaccination. (http://wwwnc.cdc.gov/Travel)
• Additional travel health services and questions, can be obtained by contacting
International SOS. There is not a charge for this service.
• Web Address: internationalsos.com/members
• Membership #: 11BCAS589741
• Telephone #: 1 215 942 8478

17. Health Abroad
• Please keep in mind that studying abroad can be stressful at times. Be sure to
discuss how you will manage any physical or mental conditions you have with your
doctor/health care professional.
• It is important to disclose any physical or mental health conditions, prescription
medications, allergies or any other issues that may affect your health while abroad
to your Education Abroad Advisor prior to departure. All information will be kept
confidential, is not used in any part of the acceptance process and will be used in the
case of emergency to assist you.
• While your health and safety are your responsibility, your Education Abroad Advisor
can assist you in finding resources and support services for your time abroad.

18. Health Abroad (cont.)
• If you will need access to mental health services while abroad, talk to your Education Abroad
Advisor. You may also contact WellWVU Carruth Center for Psychological and Psychiatric
Services (CCPPS) (www.wellwvu.edu/ccps)
• Know about the safety of the water – is it safe to drink or not!
• Additional travel health services and questions, can be obtained by contacting International
SOS. There is not a charge for this service.
• Web Addres: internationalsos.com/members
• Membership #: 11BCAS589741
• Telephone #: 1 215 942 8478

19. Medications and Prescriptions
• If you are currently taking any medications, check with your physician and/or International
SOS for recommendations while abroad.
• Most U.S. prescriptions can not be filled at a foreign pharmacy and some medications may
not be available abroad. Be sure to take enough of your prescription to last you for your
entire time abroad.
• If you can not take enough of your prescription to last you for your entire time abroad,
speak to your doctor about possible solutions. Sometimes, a prescriptions for the U.S.
physician with the scientific name of the drug, along with a letter that explains the usage of
the drug will be sufficient for a foreign physician to write you a local prescription. You can
always contact International SOS for assistance in this process before departure or during
your time abroad.
• A letter from your doctor listing your medication and why you need them, is always helpful
for foreign medical providers as well as customs agents.

20. Medications and Prescriptions (cont.)
• If there is any over-the-counter medications that you must have, please be sure to
take an adequate supply with you.
• All medications (prescription or over-the-counter) should always be in their original,
labeled packaging. It is always best to carry your prescription medications as well as any
necessary over-the counter medicines with you in your carry-on in case your checked
luggage is delayed or lost.
• The laws concerning medications vary from country to country, and some may be illegal
abroad. You should contact International SOS to be sure that they medication that you
have been prescribed is allowable in your host country.
• If you have any medical condition (diabetes, severe allergies, physical condition, etc) that
may require emergency care, carry an identification tag with you at all times.
• If you wear glasses or contacts, it is best to take an extra pair with you as well as a copy of
your prescription.
• Be sure to leave all medications in their original labeled containers.

21. International SOS and Health Insurance
• All WVU students are covered by International SOS, a world wide emergency assistance
service. This is a 24-hour a day global help line that can:
• Assist with health preparations, medication, questions and safety concerns before
departure.
• Recommend health care professionals, hospitals or pharmacies in country.
• Arrange emergency medical assistance including evacuation
• Assisting with securing treatment and pre-payment of medical services
• Web Address: internationalsos.com/members
• Membership #: 11BCAS589741
• Telephone #: 1 215 942 8478

22. International SOS and Health Insurance
(cont.)
• All WVU students are covered by Consolidated Health Plans, Inc./Nationwide for Health
and Travel Insurance.
• Some students will be required to purchase additional coverage in the host country.
Please see your Education Abroad Advisor for more details.
• If you encounter a health or safety emergency while abroad, you should contact
International SOS immediately! WVU and International SOS will work together to help you
through the situation as quickly as possible.

23. Safety Basics and Tips
• By following a few guidelines, you can help yourself stay safe. Remember, if you feel
unsafe, you probably are!
• Always be aware of your surroundings and research your destination.
• Don’t walk around with your headphones tuning out the rest of the world.
• Avoid wearing expensive or flashy jewelry.
• Avoid unfamiliar areas after dark and especially do not walk alone at night.
• Hold you backpack or purse in your lap or in front of you when you are in a crowded area.
• If you carry a wallet in your pocket, be sure that it is in your front pocket – not your back pocket!
• Learn about the cultural norms for men and women in the host country
• Dress conservatively. Many assumptions and stereotypes are based on first impression and appearance.
• Be sure to keep your address and your phone number confidential. Do not give it out to a stranger or someone
you have just met.
• The keys to staying safe abroad are to be aware of any risk factors and use good common sense, just as you
would hopefully do at home. Maintain a low profile. Dress as inconspicuously as possible. Avoid displaying
money, excess or expensive jewelry or carrying valuables.
• Register your travel plans with the U.S. Department of State before you go.

24. Risk Factors
• There are common risk factors for all students. Although some risk is
unavoidable (just as if you were at home), reducing any of the factors increases
your safety. Common Risk Factors:
• Being overwhelmed and stressed out
• Being alone at night or in an isolated area
• Being intoxicated or high
• Being new to the country
• Being alone at an unsecure ATM while withdrawing money
• When traveling during your program, complete a detailed itinerary in the study
abroad system, leave a copy with your resident director as well as supply one to
your stateside contact in case there is an emergency and we need to contact
you.

25. Alcohol
• Please consider the following for your safety:
• Alcohol is generally much more accessible in other countries. People also begin to develop and
establish drinking habits at younger ages than in the US. It is best to take some time to research
the culture of Alcohol before beginning your time abroad.
• Keep in mind that alcohol is illegal in some countries. Know the local law.
• If you plan to drink – do it in moderation. Do not endanger yourself, others or the future of your
program. Drinking to get drunk is not the norm in many countries and is not culturally
acceptable.
• Certain types of alcoholic beverages may be stronger than what you are used to in the US.
• Your actions can and will reflect positively or negatively, remember you are representing yourself,
WVU and the US.

26. Cell Phones
• Contact your cell phone provider to active international calling, rent an
international cell phone or to purchase an unlocked phone and SIM card for
use in another country. Be sure to ask about the fees. Some providers charge
a fee for an international calling plan or phone rental.
• Check the voltage requirements for the host country and be sure to bring a
power converter for the phone charger, if necessary.

27. Absentee Voting
• Americans who reside abroad are usually eligible to vote by absentee ballot in
all federal elections and may also be eligible to vote in many state and local
elections. Check with your local authority for requirements and procedures.

28. What is Culture Shock?
• Culture shock is the emotional and sometimes even physical discomfort that
people feel when they leave the familiar and have to find their way in a new
culture that is different from their own. Culture shock can be one of the biggest
personal challenges that a student encounters oversees. The symptoms of
culture shock may not present in everyone. Many people experience cultural
adjustment easily.

29. Stages Culture Shock
• Euphoria: The first stage is often overwhelmingly positive, often called the “honeymoon”
stage. You are fascinated with the culture, food, and people.
• Frustration/Irritation: This may be the most difficult stage of culture shock. This stage occurs
when you are overwhelmed by the difference between your culture and the host culture.
Small things trigger frustrations – like losing your keys, missing the bus or having different
meals times. Moments of depression or homesickness are common during this stage.
• Adjustment/Acceptance: You will become more familiar with the host culture and will
understand that you do not have to understand every aspect of the culture. You will focus on
basic living, and things will become more “normal”.
• Adaptation: Culture shock no longer is a problem as you are able to function in the culture
with confidence.
• By recognizing culture shock for what it is, you can prevent it from ruining a fantastic
experience abroad.

30. Possible Symptoms of Culture Shock
• Extreme homesickness
• Feelings of helplessness
• Depression and sadness
• Sleeping (too little or too much)
• Extreme changes in eating habits (too little or too much)
• Critical reaction to the host culture
• Irritability
• Boredom
• Ineffective academic work

31. How to manage symptoms of Culture Shock
• Find people to interact with and make friends. Participate with your hosts to develop
positive relationships. Be courteous, respectful and aware of the cultural differences and
social norms. If you are not sure, ask questions.
• Express your feelings (to friends, in a journal, etc). Reflect on your daily encounters. This
will help you understand your experiences and the host culture.
• Explore your surroundings and get to know the host culture. Find out about current events
in your host country, take advantage of the opportunities to interact with locals and
become involved with the community.
• Keep an open mind. Food, thought patterns, social habits and many other things may seem
strange, but allow yourself to be open to the new experiences and understanding them.
Participate and try new things.
• Maintain a positive attitude about your experience. This is an experience of a lifetime!

32. Reverse Culture Shock
• Just as you had to adjust to your life abroad, you will also need to adjust to begin back in
your own culture. Sometimes this process is more difficult than your transition to the host
culture.
• You may find that you have feelings of frustration, anger, and loneliness. These are not
uncommon reactions.
• Things will become ”normal” again, but things will not be exactly the same as when you
left. You have changed. You may have developed new attitudes, beliefs,
personal/professional goals and will see things differently.
• Talk to others who have studied abroad or who want to study abroad. This will allow you
to talk about the exciting things you experienced while abroad.
• Stay connect with your friends/family who you met abroad.
• Get involved with the Education Abroad office!

33. Staying in Touch
• It is important to staying touch with your family and friends while you are abroad. You may
not need to hear from home but they need to hear from you.
• Create a communication plan with your family/friends.
• There are many ways to stay in touch while you are abroad
• Skype (skype to skype call as are free)
• FaceTime (if you are an Apple user)
• Email
• Social Media
• Blogging
• Texting (check with your carrier)
• Snail Mail

34. Important Websites
• US Department of State website for travelers: http://www.state.gov/travel/
• Passport Information: https://travel.state.gov/content/passports/en/passports.html
• Currency Exchange Rates: https://www.oanda.com/currency/converter/
• CDC Travelers’ Health website: http://wwwnc.cdc.gov/Travel
• International SOS website: https://www.internationalsos.com/
• U.S. Department of State Smart Traveler Program: https://step.state.gov/step/
• Travel warnings and alerts: https://travel.state.gov/content/passports/en/alertswarnings.html
• US Department of State – Students Abroad: https://travel.state.gov/content/studentsabroad/en.html
• Transportation Security Administration (TSA) website: https://www.tsa.gov/
• Foreign Embassies in the US: http://www.state.gov/s/cpr/rls/dpl/32122.htm
• Students’ Center of Health: http://www.well.wvu.edu/
• Monongalia County Health Department: http://www.monchd.org/
• WVU Accessibility Services: http://accessibilityservices.wvu.edu/