e2e People Practices is an ISO 9001:2000 certified management consulting firm that provides business solutions through people practices. It specializes in sectors such as education, banking and financial services, media, healthcare, hospitality, IT/ITes, and infrastructure. The document discusses e2e's unique transformational approach to building organizational capabilities through interventions focused on individual, process, and organizational excellence. It provides examples of e2e's success in achieving transformation through case studies with various clients.

1. ISO 9001:2000 Certifiede2e people practices is management consulting firm focused on providing business solutionsthrough people.EducationBFSIMediaHealth Care Hospitality IT/ITesInfrastructure Sector Specializationwww.e2epeoplepractices.com

2. In the next slides you will see

3. What makes us UniqueBusiness Audits Building Organizational CapabilitiesISO 9001:2000 Certified Traditional Approache2e ApproachItemized TransactionTransformational SupportBuilds on what is presentLooks for what is missingFocuses on solutionsDwelves on problemsIdentifies causes of problems, weaknesses etc.Drives causes of success and opportunity areasRaises expectations, which if not acted upon, lead to discontent and system collapseCreates positive energy by aligning towards a common purpose

4. Our 3 Dimensional modelA peek into the ‘e2e Methodology’Transformation… of the people… by the people… through the people…

5. e2e’s mainstayAlignmentIndividualExcellenceProcess ExcellenceCentres of ExcellenceVision & GoalAuditsHuman Connect ProcessesSurveysQuality Integration ProcessesBusiness Processes & ModelsResearchTraining Programs & Workshops

6. Governance

7. Delta Improvements

8. Board Participation

9. Interventions

10. FGDs

11. Business Models

12. Counseling

13. Certifications

14. Coaching & Mentoring

15. Functional Dashboards

16. MDPs & EDPsOur Delivery Methodology1Client Requirement Analysis2Establish & Benchmark DeliveriesAssemble Solutioning Experts3Industry StudyOrganization AuditIdentified ‘Project stake holders’ Survey4Develop & Implement SolutionsMap & Assess Impact5

17. HR Audits & HR Technical TrainingCulture Change InterventionsAssessments & Leadership DevelopmentPioneering P-CMM Unique Trainings&Awards360 Degree Leader Appraisals & Comp & Ben SurveysOur Examples of SuccessISO 9001:2000 CertifiedBuilding HR Capabilities

18. Transformation… of the people…

19. Case Study I Achieving Individual ExcellenceA leading global product firm, headquartered outside India with Software Support Operations based in IndiaGoalIntegrating the “Global Culture” into Indian Operations Challenges Execution team interacts Overseas for every decision

20. The HR division is traditionally run and therefore the learning platforms are less integrated and based of reactive feedbackOur Immediate TaskIdentify the majority employee segment that can positively influence employees at all levels of hierarchy as Change Agents

21. Case Study I Achieving Individual ExcellenceConstruct Based OnOrganization study

22. Tools used:

23. Structured Questionnaire

24. Structured Focus Group Discussions with Sample Employees from the Operations Team

25. Understanding the Induction Programs and other training programs conducted

26. Inputs from:

27. Incorporating suggestions from Industry Experts on Managing Cultural Changes

28. Understanding of current systemsOutcomeMeta Framework on ‘Ownership’ developed | Intensive 3 Days Workshop Rolled Out Pre & Post Assessment to track EffectivenessResulting in: Engaged Employees | Better Appreciation of Different Cultures |Improved Learning (20%)