Tricia McGregor, Joint Managing Director of Central Surrey Health, tells her story at the Creating employee-owned organisations in the NHS: engaging and empowering NHS staff conference held at The King's Fund.

1. Central Surrey Health
Tricia McGregor
g
Managing Director

3. Central Surrey Health
y
 company limited by shares with
NHS contract
 co-owned by all 750 employees
 4 community hospitals, therapies
y p p
community nursing
 social enterprise
Combine best of NHS with ‘can do’ business culture

4. The Voice
Th V i

5. The Voice
Enables co-owners to...
have a say in and feel involved with...
how Central Surrey Health is run
We hold h B d
W h ld the Board to
account on behalf of the
co-owners of CSH
This means that we can question and influence the
Board on company direction and its performance

6. Benefits
Better for patients
Better for commissioners
Better for co-owners
Referenced in NHS’ Annual Report, Darzi’s Next Steps, Office of 3rd
Sector report

7. Co owner
Co-owner comments We ll h
W all have a vestedt d
interest in the
company...we are
We have a real voice ....making us
making involved.....we
involved we can
feel valued and united. There is a directly improve
real sense of forward thinking and service to our
innovation, that is both a challenge clients
and a catalyst for change.....
In CSH you can think
outside the box which can
help you deliver the best
care for your patients

8. Challenges
Ch ll
• Commitment
• Understanding and interpretation
• Openness
• Change
Ch

9. CHANGE IS INEVITABLE