The document provides a summary and analysis of trends in the payments system industry for Q4 2012. It notes that while the industry spends significant time and resources on conferences, little progress has been made on key issues like EMV implementation, mobile wallet standards, and rationalizing card rates and rules. However, some non-traditional players are innovating by directly addressing consumer needs rather than concerning themselves with what others think. The document predicts several developments for 2013, including the emergence of new real-time payment networks and one major mobile payments player having a breakout year.
There have been many exciting developments in the legislative and regulatory arenas so we’re including a lengthy “Washington Viewpoint” with as much up-to-date information for the financial services industry as possible. We anticipate having even more details to share in the coming issues.
Our overview of the Discover U.S. Spending Monitor has relevant information on the current spending habits and trends in the economy as a whole, as well as some credit union–specific customer spending details. In our consultant’s corner, we have an interesting article from the Tower Group about credit card retention tactics and from Philliou Partners, a great comparison between Main Street retailers and online merchants.
Learn more at http://www.nafcu.org/discover
Rebuilding Customer Trust in Retail BankingNoreen Buckley
An IBM White Paper by Mike Hobday Banking Practice Leader
Global Business Services UK
and Ireland
IBM & Charles Spinosa
Group Director & Leader Marketing Practices VISION Consulting
Zuora's CEO's Keynote for Subscribed in London. Subscribed is Zuora's first annual global conference series for the Subscription Economy, landing down in San Francisco, London and Sydney in the Fall of 2012. Learn more about future dates and keynote replays at Subscribed.com.
There have been many exciting developments in the legislative and regulatory arenas so we’re including a lengthy “Washington Viewpoint” with as much up-to-date information for the financial services industry as possible. We anticipate having even more details to share in the coming issues.
Our overview of the Discover U.S. Spending Monitor has relevant information on the current spending habits and trends in the economy as a whole, as well as some credit union–specific customer spending details. In our consultant’s corner, we have an interesting article from the Tower Group about credit card retention tactics and from Philliou Partners, a great comparison between Main Street retailers and online merchants.
Learn more at http://www.nafcu.org/discover
Rebuilding Customer Trust in Retail BankingNoreen Buckley
An IBM White Paper by Mike Hobday Banking Practice Leader
Global Business Services UK
and Ireland
IBM & Charles Spinosa
Group Director & Leader Marketing Practices VISION Consulting
Zuora's CEO's Keynote for Subscribed in London. Subscribed is Zuora's first annual global conference series for the Subscription Economy, landing down in San Francisco, London and Sydney in the Fall of 2012. Learn more about future dates and keynote replays at Subscribed.com.
Dorado Industries TrendWatch 2.0 Payments System Synopsis Q1 2015Dorado Industries
Quarterly review of the electronic payments industry happenings viewed from a current and historical perspective. Somewhat opinionated and snarky to separate fact from fiction.
1. TrendWatch 2.0
Hack this, Anonymous!
Q4 2012
Payments System Industry
Synopsis
Notice: Materials contained in this document are drawn from several media sources and Dorado Industries is not responsible for their accuracy. Opinions expressed
herein are presented without warranty. Brand names are the trademarks of their respective service offerors.
2. Random Thoughts
2013: It’s a New Year, Let’s Get to Work!
Just got an invitation to be considered for an invitation to a Discover concluded it had everything to gain by striking a deal
$2,500 payments conference this March because we didn’t with PayPal for acceptance at physical merchant points of
make the A list the first time around. Could this be why its sale. Meanwhile, fretting, handwringing, and conferences get
taking our industry to long to get its act together? Perhaps most of the ink and lots of water is being tread.
we’re spending too much time talking to each other about
payments and not enough doing it? Last quarter we noted that So, for 2013, let’s agree that time, talent, and consumer trust
there were no less that five U.S. payments conferences held in are all wearing a little thin and agree to get some things done.
October alone; three were held on the same days in different
cities. After all this navel-gazing are we any closer to Or Maybe it’s 1983
rationalizing card present and CNP rates and rules as a result? Anyone else get a sense of déjà vu a while back when Chase
Don’t think so. How about settling on a U.S. EMV and PNC announced their quiet rollouts of ATMs that spit out
implementation plan and rules set? Not close. NFC vs. SIM $1 and $5 bills? Didn’t most of the original ATMs offer up a
vs. cloud debate resolved? Nope. Remote secure payments smorgasbord of denominations in the old days when fees were
challenge overcome? “We’re working on it.” cheap, volumes nascent, and consumer adoption was low? So,
now that fees and volumes are high, we’re heading into a new
Meanwhile, several industry mold-breakers, those not high- era where $3 in fees will get you $5? Sounds like an open
bound by concerns over what others say or think have just invitation to the CFPB to us. Chase is also piloting machines
gone out and done things. Steve Streit and his Green Dot team that drop $1 coins in your hand – now there’s something the
bought a bank and are offering a mobile banking relationship consumer is truly clamoring for. Merchants too.
with consumers that includes deposit-taking and almost zero in
fees. Dwolla concluded that sending money to point B from Hard to believe that we won’t be seeing Diebold vault doors
point A was too expensive and slow and ramped up its direct like the one on the cover page anymore. 150-year old steel-
link P2P system. PayPal and Google executives (some might bending stalwart Diebold is selling its vault door and security
claim they’re the same people but we’re confident that’s not divisions to its long-time outsource provider, Will-Burt.
true) believe “mobile” wallet is too confining and are Tempus fugit, they say.
promoting the “digital” wallet experience.
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3. Table of Contents
2013 Predictions 4
2012 Predictions – Final Tabulation 5
TrendWatch Scorecard/Summary 7
2012 Payments Industry Yields 8
Interesting Quarterly News That Got No Respect 9
Q4 M&A/Investor Activity 14
Useful Links for More Information 21
Back in the Day 22
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4. 2013 Predictions
• One cloud-centric mobile payments player other than PayPal will have a break-out year; the payments industry will
declare NFC DOA and move on.
• One or more of the non-traditional dongle-centric merchant services providers will be acquired by a mainstream
POS terminal industry leader.
• Despite the fact that there are already laws preventing abusive use of electronic benefits transfer cards, the CFPB
or Congress will intervene to provide more protection.
• One of the remaining EFT networks will change ownership.
• American Express will prevail in its Department of Justice litigation.
• The US Postal Service will declare its pilot in gift card sales a failure and shut the program down.
• Emboldened by the success of PayNet (FIS) and clearXchange (BofA, Chase, Wells), two new real-time payments
networks will emerge.
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5. 2012 Predictions – Final Tabulation
• Four new payments schemes designed to maximize mobile phone functionality while eliminating the need for
retailer check out lanes will proliferate – two will be launched by merchants, two from third parties.
Mar: More entrants in the QSR, fine dining and tavern sector. Waiting on the big box guys. Late add: Intuit acquires AisleBuyer, one of
the check out lane disrupters paying between $80 and $100 million.
Jun: JC Penney announces plans to eliminate its fixed site POS installations in favor of tablet and smartphone equipped roving
checkout personnel.
Sep: Nordstrom equips its stores with 6,000 mobile POS devices and downsizes its checkout register footprint. WalMart executive
pines for the future day when signature authentication disappears.
Dec: Maybe not four new schemes but it’s a sure bet that legacy retail registers and POS devices are heading toward museums.
• CFPB or DOJ will put the buy-here, pay-here segment for automobiles and accessories out of business.
Mar: Looks like CFPB is using the shotgun approach - 10,000 notices to companies have been issued in the first six months of its
existence! Annual report was issued March 31, 2012. Worth a quick read at:
http://files.consumerfinance.gov/f/201204_cfpb_ConsumerResponseAnnualReport.pdf
Jun: Perhaps payday lending is getting all the attention since there are more of these lenders than the others. Then again, maybe
CFPB’s cup runneth over with credit card complaints posted by consumers.
Sep: Looks like California might lead the way toward BHPH regulation; two bills pending in Sacramento.
Dec: Not yet out of business but clearly on life support.
• At least one of the top ten FIs will be merged out.
Mar: Nothing yet but it’s still early.
Jun: Might want to fire up the popcorn popper, this one could take a while.
Sep: Looks like we’re going to whiff this one.
Dec: Blown big time; sorry.
• Congress will turn its back on efforts to repeal Durbin and/or materially alter Dodd-Frank.
Mar: Looks like Congress won’t have to do anything despite certain GOP candidates claiming they intend to repeal Durbin.
Jun: Two words: “election year.” Might not happen until 2013, if then.
Sep: Post-debate poll numbers suggest that this prediction may fall flat leading to some corrective action in 2013. Late add: for sure!
Dec: Looks like we’re stuck with Regulation II as it stands for quite sometime; a pity.
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6. 2012 Predictions – Final Tabulation
• American Express will prevail in its suit with DOJ.
Mar: The longer the suit continues, the better this prediction looks.
Jun: Then again, the July 13, 2012 settlement with Visa/MasterCard could put things in a cocked hat.
Sep: Despite the outcome of the suit, the new “more inclusive” American Express is beginning to look interesting. Bluebird may change
a lot of things.
Dec: 2013, maybe.
• By yearend, China UnionPay’s base of cardholders will be 120 percent of Visa’s.
Mar: Could happen. After all, who would have thought AMEX volume would have topped MasterCard’s in 2011?
Jun: WTO finds China out of compliance with reciprocity agreements, excluding other acquirers from operating there. Might change
things.
Sep: CUP continues to make its cards more accepted with a third-party processing agreement with Nets, Europe’s third largest
processor. RBR report: CUP issues one-half of all new cards in the world.
Dec: Winner! CUP closed out 2012 with 2.9 billion cards and surpassed MasterCard in consumer spending.
• Nokia’s partnership with Microsoft will save it from extinction.
Mar: Nokia’s still in the game and swinging for the fences. Microsoft is trying mightily to make the deal work.
Jun: Maybe not if Windows 8 flops. We should know soon after its release date in October. Yet, if the iPhone 5 comes out in
September, all bets are off for Nokia.
Sep: Nokia is selling its headquarters building for $250 million. Microsoft might not be able to pull this off.
Dec: Nokia sold 4.4 million Microsoft enabled units in Q4 2012. Unfortunately, most went for one-third the retail price potentially
leading to a cash crunch. We’ll see.
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7. TrendWatch Scorecard/Summary – Q4 2012
Positive
Industry Players To Watch
Mixed V/MA: What happens to EMV if merchants/issuers don’t play?
Negative Square, LevelUp, and Cardfree: How will their successes impact
traditional merchant services and swipe reader players?
High 1. New Payment Forms MCX: Heading out with cloud-based solutions first; NFC maybe never.
Green Dot: Is it a prepaid scheme or bank? GoBank will tell the tale.
Med 2. ATM Restructuring Rev Worldwide: Changing the prepaid card use case catalogue one country
at a time.
Med 3. POS Volume Trend Dwolla: Not stopping to consider the consequences of change; just
changing.
High 4. Legal/Regulatory Issues
High 5. New Venture Growth Market & Industry Situation
1 – New payments form factors now a serious part of the Consumer
Med 6. Earnings Announcements Electronics Show.
2 – NCR and Diebold taking steps to transform the industry/embrace
High 7. Industry Investments mobile.
3 – Durbin exclusivity ban dust settles on where the transactions are;
volume still growing.
4 – 2012 election gave us all a bit of a break; clock starts again soon.
5 – Mobile start-ups still getting the funding they need.
6 – AMEX misses and starts re-tooling; others likely.
7 – VC funding up 10 percent in 2012; grew to $20.6 billion – best in four
years.
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8. 2012 Payments Industry YTD Yields
Concerns over the fiscal cliff dampened investor enthusiasm in Q4 causing a few of our payments
equities to give back some of their Q3 YTD yields but 2012 finished quite well for most of the key
players in our industry. In the meantime, the Dow and S&P indices posted 5.6 and 11.7 percent
gains, respectively. Things could be worse; and have been.
Industry Player 12/31/2011 12/31/2012 Price Cap Value YTD 2012 Yield
Alliance Data Systems $ 103.84 $ 144.76 $ 40.92 $ 2,434.7 39.4%
Cardtronics $ 27.06 $ 23.74 $ (3.32) $ (135.1) -12.3%
Discover Financial Services $ 24.00 $ 38.55 $ 14.55 $ 6,997.1 60.6%
Euronet Worldwide $ 18.48 $ 23.60 $ 5.12 $ 258.0 27.7%
Fidelity National Information Services $ 26.59 $ 34.81 $ 8.22 $ 1,568.4 30.9%
First Data (Future Use)
Fiserv Inc. $ 58.74 $ 79.03 $ 20.29 $ 3,163.2 34.5%
Global Cash Access Holdings $ 4.45 $ 7.84 $ 3.39 $ 261.4 76.2%
Green Dot $ 31.22 $ 12.20 $ (19.02) $ (775.1) -60.9%
Heartland Payment Systems $ 24.36 $ 30.23 $ 5.87 $ 219.5 24.1%
Jack Henry & Associates $ 33.61 $ 39.26 $ 5.65 $ 474.0 16.8%
MasterCard Worldwide $ 372.82 $ 491.28 $ 118.46 $ 15,328.7 31.8%
NetSpend $ 8.11 $ 11.82 $ 3.71 $ 325.7 45.7%
Online Resources $ 2.42 $ 2.27 $ (0.15) $ (4.5) -6.2%
TNS (M&A Pending) $ 17.72 $ 20.73 $ 3.01 $ 75.6 17.0%
Total System Services $ 19.56 $ 21.42 $ 1.86 $ 367.2 9.5%
Visa $ 101.53 $ 151.58 $ 50.05 $ 42,337.3 49.3%
Sources: Company releases, Morningstar.com, Bloomberg.com
2012 YTD yield excludes dividends; based on 12/30/11 and 12/31/12 closing prices
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9. Interesting News This Quarter
Subject Source/Date Substance
US Bank Finextra US Bank encourages customers in Portland and SLC to enroll in “Go Mobile,” a pilot to test an
January iPhone payments trial using a DeviceFidelity developed case that incorporates NFC technology
and an extra battery. Merchants with Visa’s payWave enabled terminals are unwitting
participants as well. Curious that USB would select Salt Lake City, home of one of the Isis pilots
to trial-balloon Go Mobile. In the meantime, another add-on technology firm, Incipio,
demonstrated its own iPhone case that supports the Isis Mobile Wallet at the 2013 CES in Las
Vegas.
Protean Payment Xconomy.com Start-up enterprise Protean Payment has plans to reduce the amount of weight we have to lug
December around through introduction of its Echo card. The card has an imbedded logic board that can
mimic debit, credit, loyalty and even library cards. Echo’s three buttons enable users to select the
card they want to use for purchases at check-out. Cardholders with smartphones receive the Echo
card and a swipe dongle that is used to capture card data. The information is transferred to the
card via Bluetooth. A security layer prevents the user from swiping cards which do not match the
name on their photo ID (drivers license). You get all this space odyssey for a mere $100. But
wait, there’s more. Protean Payment plans a Series A offering in mid-2013 enabling early
adopters to be users and investors.
Citibank Payments Source Speaking of cards with buttons, ever wonder what happened with Citibank’s 2G card? When it
December was announced two years ago, Citibank said the card would enable its users to use rewards for
purchases rather than credit lines. Seems 2G is still in pilot mode which suggests that it and the
technology pioneered by Dynamics, Inc. won’t live to see the full light of day. Undeterred,
Dynamics is still pressing the card-with-buttons button and launched its “ePlate” two-button card
with UMB bank. Guess two buttons may fare better than one?
QSecure Mobile Payments Rounding out the magic card replacement hat trick is QSecure and its IMAGO card offering.
Today Also equipped with a smartphone dongle for direct card information input, IMAGO can store up
December to 100 payment, loyalty and ID cards. Card information not stored on the magnetic stripe can be
input via smartphone camera. There’s even a power switch to conserve battery life and to protect
the card from use by others. Heads up to those thinking about climbing on the bandwagon:
there’s a patent floating around out there dating back to the late 80s that is likely to trip up one or
two of these offerings.
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10. Interesting News This Quarter – Continued
Subject Source/Date Substance
Korala Associates Limited Payments Source Back to the future time again. U.K.-based KAL offers a ‘cash-less” ATM for use by retailers. Not
(KAL) December having to protect currency, the devices require far less security and are priced at around $4,000.
Consumers use their ATM cards and PIN to request cash which comes in the form of a payment
voucher. The voucher is redeemable for cash or for purchases made in the retailer’s store. KAL is
testing units that permit deposits, balance inquiries and bill payments. So, two questions: If the retailer
is going to dole out cash for the vouchers, where’s the currency coming from? And didn’t we see this
concept back in the 80s with POS scrip? Someone might tell Catalina that its patent is being toyed with.
USAA American Banker Bank Transfer Day might have been an even bigger success in 2012 if everyone had adopted USAA’s
January latest approach. The one-branch bank with 8.4 million customers is testing a smartphone application
that enables new members to set up their accounts by merely photographing a blank check from their
old bank. Avoids input errors and saves a bunch to time. USAA drops an ACH debit into the system
and the new account is opened and funded. Very slick so long as the normal KYC rules are met.
Regions Bank, BBVA American Banker Following on the heels of the University of Alabama’s drubbing of Notre Dame in the BCS title game,
Compass January Regions Bank and BBVA Compass will continue to issue Crimson Tide check cards and checks
commemorating the Tide’s 15th national title. Rumors that Indiana and Illinois banks plan to drop their
Notre Dame themed materials are thought to be untrue.
Apple The Next Web Those of us waiting for the next iPhone release to incorporate NFC technology may have to wait a bit
November more. Apple has been awarded U.S. Patent 8,321,294 B2 for its EasyPay retailer scanning and
purchasing system. Yes, that’s the one the company uses in its retail stores. Besides physical store
transactions, EasyPay is wired to accommodate online purchases that are fulfilled in a brick-and-mortar
location. Apple expanded EasyPay to Australia last August and Canada in November. China is the
next target on the list.
Diebold CU Times Here’s a new entrant in the “do we really need this?” category. Diebold has released a cardless ATM
January that works with the accountholder’s smartphone. Here are the steps: 1) preregister the smartphone with
your bank, 2) find a cardless ATM, 3) scan the ATM’s QR code, 4) enter the amount to be transferred
or withdrawn, 5) receive a one-time code on the smartphone, 6) enter the code on the ATM screen, 7)
take your cash. There’s a way to transfer cash to someone else but we’re running out of room here.
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11. Interesting News This Quarter – Continued
Subject Source/Date Substance
On Track Innovations Payments Source Others not wanting to wait for Apple to stuff an NFC chip in its phones but want a device-centric payments
November device might look at On Track Innovations and its Copni Wave solution. Copni Wave works as a dongle
attached to the phone’s headphone jack and integrates with other payments applications. Once installed, the
device works the same as a contactless card meaning it supports the payWave and PayPass specs. Transit and
loyalty applications are supported as well.
Movaluate Payments Source Movaluate takes NFC functionality in another direction by introducing a programmable NFC tag. Originally
November designed to help consumers appraise the value of used smartphones, the tags are being tested by Target for
QR code scanning in the retailer’s aisles. Payments can’t be far behind since the tags are relatively cheap and
Movaluate gave the first 5,000 away for free to kick start market interest.
Inside Secure Payments Source A third approach to NFC implementation comes from Inside Secure. The company is pitching PicoPulse, an
November NFC SIM chip that works hand-in-hand with the vendor’s SecureVault software app released in October
2012. The French technology player is promoting PicoPulse to OEMs for inclusion in handsets. The
company and industry observers imply (in the former case) that SIM chips may not be the ultimate NFC
solution but work well as a stopgap until all smartphones are NFC equipped. Cloud proponents refer to the
approach as “a throw away.”
Discover American Banker CEO David Nelms announces that Discover will begin to offer checking account products in Q1 2013.
December Nothing new here; DDA funds are the cheapest form of funding for Discover and other lenders. The first
wave of promotion will be directed at Discover cardholders. Too soon to know if Nelms and company plan to
open up the service to others. While there might not be a causal relationship here, the announcement was
made in an earnings call. Discover missed analysts’ expectations by 6¢ in December; fortunately, the stock
price has recovered from the 3 percent drubbing offered up by the investment community upon hearing the
news.
CO-OP Financial Presser CO-OP introduces Sprig, its solution for credit union members seeking a P2P solution. In its first incantation,
Services January Sprig will operate as an in-network model enabling members to exchange funds on a “me-to-me” basis. Next
comes “me-to-you” and “me-to-anyone.” CO-OP is trading on its own form of connectivity, one
development years ago to support shared branching, a form of retail banking unique to the credit union
industry. Access is accomplished via mobile phone, tablet or PC.
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12. Interesting News This Quarter – Continued
Subject Source/Date Substance
Dwolla Finextra Dwolla is expanding its P2P and POS services to allow Twitter users to send money through that messaging
December service using the Tweet handle #dwolla. Chirpify is another player in the Twitter payments game while
Twippr and TwitPay are examples of short message payments road kill. Others observing Dwolla’s latest
foray are using words like “experiment” and “stumbled” when debating the merits of the offering. “Why?”
comes to our mind.
Credit Union credit R. K. Hammer R. K. Hammer, the California-based advisor and broker for credit card portfolios announces that sales of
card portfolios December credit card portfolios within the credit union industry have more than tripled in 2012 compared to 2011. The
company says that, for some reason, 37 transactions occurred last year compared to 10 in 2011. True, credit
union portfolios are small by comparison to their high street brethren but that’s a lot of deals in a single year.
Wonder what’s up?
Brink’s Company Finance.yahoo So, the CEO of Brink’s Company says “The introduction of Brink’s Money is our latest initiative aimed at
January growing our payments business.” To which we respond “What payments business?” Brink’s is offering a
prepaid payroll card to U.S. employers in an agreement with NetSpend. This appears to be an effort to
address the needs of the “self-banked” segment (definition to follow). All that aside, Brink’s does have a
trusted name in secure transportation and money management services in the B2B space; perhaps the brand
will carry into the B2C realm.
Plastic Jungle Payments Journal Plastic Jungle has operated its online prepaid and gift card exchange for several years. JB creates a
December secondary market for unwanted or unusable gift cards by bringing buyers and sellers together in a bid/ask
environment. Now holders of these unwanted cards can convert them to CVS cards which can be used in any
of the drug emporium’s 7,400 locations. Plastic Jungle gets a bit more notoriety while CVS gets more foot
traffic. Looks like a win-win model that may be emulated by others.
Discover Payments Source Discover was one of the few early players in Pay By Touch, the shuttered biometrics-based authentication
November scheme launched in 2005 and closed in 2008. The card company continues to have faith in biometrics and is
piloting a new offering by Lille, France-based Natural Security SAS. The system includes use of a
contactless device that holds the cardholder’s biometric data. In addition to payments, the system may have
legs in the time and attendance, building entry, and computer access segments. Yet, as the mobile wallet folks
are learning, altering consumer behavior away from card swipes is not an easy task but Discover is going to
give it another shot. What was it that Einstein said when defining insanity?
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13. Interesting News This Quarter – Continued
Subject Source/Date Substance
Flint PR Newswire Flint, a 2011 start-up based in Redwood City, California, enters the dongle-less merchant services processing
November business by offering an app available through the Apple App Store. Businesses can convert their iPhones and
other iOS gear into POS devices by scanning the customer’s credit or debit card. So, no card reader needed
and no worries if the headphone jack is on the bottom of the handset. Pricing is about in the mid-range of
others vying for micro and small merchant business – 1.95 percent plus 20¢ for debit and 2.95 percent plus
20¢ for credit.
QThru SpringWise Seattle will be the introductory market for QThru, an innovative approach to enhancing the customer
December shopping convenience. A downloaded app for Android and iOS phones allows consumers to scan their
purchases and checkout without waiting in lines or using self-checkout kiosks. Payments are made through
pre-keyed cards or accounts. The entire suite of software is free to consumers and retailers. Merchants
merely pay $900 for a kiosk used to confirm purchases through a QR code on the way out the door. A $5,000
terminal complete with digital scale is also available for vegetable and gold retailers.
Bank of America All Things We close out this section with an entry in the “we couldn’t make this stuff up” category. Bank of America
Digital has entered the dongle-assisted merchant services business with its own smartphone device and “Mobile Pay
November of Demand” product. This action comes two years and $8 billion in annual payments after Square created the
market. Pricing is a tad below Square (so much for promoting quality, customer service, ease of use; those
sorts of value-added things BofA espouses) at 2.75 percent. To its credit, BofA charges no monthly or annual
fees; just like the other guys don’t. It will take a slice of any and all couponing offers redeemed by
merchants’ customers, however.
Guess BofA missed the announcement by VeriFone, those folks that know the merchant and hardware
segments pretty well, about its plans to dump its SAIL dongle program because, as one analyst observed,
“And, certainly, late entrants, like VeriFone, didn’t have a chance.”
The best part of this ploy is a quote from a ranking executive at BofA Merchant Services, “I hate to come out
with a commodity product, but every bank should have one.” What? A commodity product or two? Surely
not Bank of America!
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14. M&A/Alliance Activity
Buyer/Investor Target Payments Emphasis Possible Strategy
NCR uGenius Assisted ATM kiosk NCR adds to its APTRA line of interactive teller devices by
Technology paying an undisclosed price for uGenius Technology. NCR
and uGenius have been collaborating since 2011 on devices
designed to provide video assistance to ATM users. As the
theory goes, banks and credit unions can reduce costs and
deliver more effective service using devices that deliver face-
to-face human assistance. This and the Diebold effort to
bring mobile access to ATMs illustrate how the industry is
trying to give cash machines another life cycle.
Mozido PagoVision Payments services PagoVision provides check cashing, ACH, prepaid, and
wireless services to the nation’s underbanked segment.
Mozido is a white label provider of mobile payments and
wallet services to all comers. Mozido has acquired
PagoVision to gain closer ties to the unbanked market and to
capture the 1,500 merchant relationships developed by the
acquired company. The pivot point in the deal is
MoneyGram; the money transfer player has relationships with
both Mozido and PagoVision. Of course, terms were not
disclosed. Late add: Mozido is loading up its executive team;
two big hitters from CorFire just signed on.
Madison Dearborn EVO Payments ISO EVO is rapidly growing out of its traditional role as a U.S.
Partners International ISO. By acquiring Deutsche Card Services, EVO picked off
Germany and a joint venture with Banco Popular puts its flag
in Spain. PowerPay is a recent U.S. acquisition. Madison
Dearborn has taken a minority interest in EVO while the
majority owner and chairman, Ray Sidhom, remains at the
helm. Another chapter in the ISO maturation cook book.
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15. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Emphasis Possible Strategy
Andreessen Horowitz, Signifyd eCommerce fraud With eCommerce retailers encountering 3.1 percent in annual fraud
Data Collective, IA prevention losses, it makes sense that companies like Signifyd would attract VC and
Ventures, others PE money. Signifyd claims to be capable of reducing eCommerce
retailer time spent reviewing transactions by 60 percent and increasing
the catch rate by 20 percent. Given the hefty increase in online
purchasing experienced this holiday season, we’re likely to see more
start-ups targeting fraud and providing risk management dashboards.
Shikil Khan, Barry BitPay Bitcoin payments gateway BitPay is a two-person shop focused on promoting replacement of card
Silbert, Roger Ver not present debit and credit transaction with Bitcoins. The three angel
investors put up $510,000 in new monies to fund a technology center in
Atlanta and for hiring of new engineers. BitPay recently inked a deal
with blog publisher WordPress for Bitcoin payments processing. Total
transaction volume for BitPay last year was $3.0 million. Like it or not,
Bitcoins are starting to jangle more loudly in cyberspace pockets.
AccountNow nFinanSe Prepaid card backend AccountNow provides direct-to-consumer GPR prepaid card programs
while nFinanSe operates a prepaid card network and processing
platform, making this transaction a natural fit. Not all of the current
nFinanSe shareholders will celebrate a pay-off, however, since only the
Series F Convertible Preferred stockholders will receive a slice of the
acquisition proceeds. So the A through E and common share folks
pound sand? A pity, but that’s payments.
PeopleFund BlueKite Trans-border payments BlueKite raises $1.5 million in seed funds to kick start its trans-border
remittance and bill payment engine between the U.S. and Central and
South America. BlueKite plans to pursue a piece of the 215 million
emigrants in flight annually by providing convenient ways to remit
earned monies back to family members or pay their utility bills.
BlueKite asserts remitter anonymity will be maintained.
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16. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Emphasis Possible Strategy
Capital One Bundle Consumer behavior Bundle uses consumer payments transaction data to one-up
tracking system review sites like Yelp by using consumer-on-merchant frequency
and purchase amount data to identify preferences. Bundle will
become part of Capital One Digital Labs where its management
team will work along side executives from BankOns, a rewards
and discounts startup acquired by ONE in early 2012.
Total Systems ProPay Micro and Direct Selling TSYS goes down-market by paying an undisclosed amount for
Entities merchant services ProPay, a Utah based specialist in micro merchant and direct
selling entities. The company’s ProPay JAK™ dongle attaches
to smartphones and tablets to enable payment execution. ProPay
is not a Johnny-Come-Lately to payments having been around
since 1997.
US Bank FSV Payment Prepaid program manager Thirteen year old FSV is being acquired by US Bank to bolster
Systems the bank’s already burgeoning play in prepaid. FSV has been led
by a number of seasoned EFT professionals in the past including
Jon Palmer, current chairman of the National Branded Prepaid
Card Association and Tim Birk, now at Performance Benefits.
US Bank stock has recovered nicely from the small thumping it
took when the announcement was made.
Private investors Waspit Prepaid card platform Waspit targets the college demographic providing MasterCard
branded prepaid cards and the opportunity to earn “Buzz Points”
by conducting transactions (ATM, POS, P2P), reviewing retailer
sites, and participating in Waspit’s social media programs. Buzz
Points can be redeemed for closed-loop gift cards from
participating retailers. Private investors plopped down $3.0
million to see if this romp through academia will work.
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17. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Possible Strategy
Emphasis
SV Angels. Balanced Payments eCommerce payments Balanced (fka “PoundPay”) positions itself as the premier “payments
Others enabler for marketplaces” provider delivering backend payments services to
Fancy, Kitchit, InstantCab and other eCommerce marketplace sites.
SV Angels and other notables like Ashton Kutcher forked out $1.4
million to keep these socially-linked sites thriving.
Fung Capital USA, OrderGroove Subscription eCommerce Not a young company by payments industry standards (2008),
Allegro Venture engine OrderGroove provides subscription eCommerce purchasing power for
Partners, Bee
Partners, others companies like L’Oreal, Jockey, and Grainger. Its technology allows
retailers to support periodic purchases by consumers on a repeat basis.
The gambit is designed to convert first time purchasers into subscribers
so those new boxer shorts, diapers or vitamins will show up several
times a year. This round raised $7.0 million in expansion capital.
Euronet Worldwide Pure Commerce Multicurrency acquiring Australia-based Pure Commerce specializes in multicurrency acquiring
solutions for ATMs, POS terminals and online commerce. EEFT
acquires Pure Commerce to broaden its “worldwide” solutions
emphasis and to wedge itself into markets with large foreign card
volumes. PC posted $15 million in 2012 revenues and claims a three-
year CAGR of 30 percent. Multinational banks and retailers might
want to consider EEFT outsourcing to avoid the whole currency
conversion morass is the general line of thought.
Canaan Investors, ShopKeep Tablet based POS The ShopKeep iPad POS system has expanded its list of admirers to
Others 3,000 merchants plus partnerships with mobile payments players
LevelUp, Dwolla and PayPal. In addition to POS support ,the
ShopKeep system tracks inventory, employee time and attendance, and
customer loyalty. Canaan invested $10 million to keep things
moving.
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18. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Emphasis Possible Strategy
NCR Retalix Merchant services software NCR pays $30 per share or $650 million (a 37 percent premium) to
acquire Retalix, a provider of software and services to 70,000 retail
locations throughout 50 countries. Retalix specializes in
supermarkets but also has leverage with the hospitality, travel, and
finance verticals.
Siris Capital Group TNS Payments Siris offers $21 per share or $862 million for TNS, the long-term
telecommunications player in payments telecommunications and authentication. The
purchase price represents a 44 percent premium to then-current
share pricing. The company has had a history of being both
publicly and privately owned and continues to generate positive
returns and growth under both postures. Senior management will
remain in place Siris says.
InComm Giftango Digital gift cards Long established prepaid card program operator InComm pays an
undisclosed amount for Giftango, a Portland, Oregon-based issuer
of digital gift cards. Giftango’s long suit is cyber-delivery of gift
cards via email, text, Facebook and other soft means. Clients
include Lowes, Borders, Amazon, Sears and all the other places
people spend money. The Giftango deal comes on the heels of its
purchase of Adility, a provider of online to offline commerce
services and single-use couponing.
Primus Capital Cardinal Commerce Remote payments enabler Primus takes a minority position in Cardinal Commerce, the
Funds thirteen-year old company specializing in SaaS platforms for
eCommerce authentication. Other Primus investments include
business services companies but Cardinal is the only player focused
on payments.
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19. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Emphasis Possible Strategy
Investors like us Xoom Internet money transfer Internet-based international transfer service provider, Xoom,
service announces plans for a $50 million IPO next quarter. The company
provides an alternative resource to Western Union and
MoneyGram, claiming lower rates and coverage for 30 countries.
Xoom is moving closer to full mobile service support with text
alerts upon successful transaction execution. The company was
founded in 2001 and is backed by venture firms including Sequoia
Capital, New Enterprise Associates, SVB Capital, and Fidelity
Ventures. Pay-back time.
MasterCard C-SAM Mobile wallet technology Stealthy in the U.S. but not throughout the rest of the world, C-
Worldwide SAM receives a minority interest investment from MasterCard. C-
SAM is based in Chicago yet most of its twenty-five digital wallet
programs are running in other countries. Customers include
Discover, Axis Bank, Star Hub and several others. Isis and GE
Money are also notable users of C-SAM’s technology.
In-Q-Tel Tyfone Mobile payments IQT, the non-profit organization that invests in companies foreseen
as benefiting the U.S. government, makes a strategic investment in
Tyfone, the mobile payments and handset software company based
in Portland, Oregon and Bangalore, India. IQT appears to be
intrigued with Tyfone’s large patent inventory, NFC expertise, and
device security skills.
MacAndrews & Transactis Bill and online payments Transactis raises $8.2 million from investors to continue to expand
Forbes, its list of services which already includes online payments, bill
Hartland Financial
Solutions payment processing and document prep and storage. Transactis is
another of those quiet firms standing ready in the background.
Founded in 2001, it gets very little ink save for that which it writes.
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20. M&A/Alliance Activity - Continued
Buyer/Investor Target Payments Emphasis Possible Strategy
Charge Payments Trust One Payment Payments ISO Two more payments ISO go the merger of equals route to gain
Services market scale. Transaction consideration was not disclosed so that’s
all we have to say about the deal.
Jeffrey Katz Cardfree White label merchant Jeffry Katz (Mercury Payments) and other notables in payments
acceptance technology and retailing form Cardfree with $10 million of Jeffrey’s
money. Cardfree enables merchants to develop their own
acceptance procedures for mobile and POS transactions, order-
ahead options, reporting and analytics. LevelUp is squarely in the
company’s sights.
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21. Useful Links for More Information
We threw a lot of new names out again this quarter. Here’s a list of links for you to
learn more.
Company Role Link
C-SAM Mobile wallet www.c-sam.com
QThru Mobile shopping platform www.qthru.com
Brink’s Company Secure transport; payroll cards www.brinks.com
Inside Secure NFC SIM chips www.insidesecure.com
Protean Payment Multi-function payments card www.getprotean.com
QSecure Multi-function payments card www.qsecure.com
Korala Associates Cashless ATM www.kal.com
Flint App-based merchant services www.flint.com
Plastic Jungle Online gift card exchange www.plasticjungle.com
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22. Back in the day!
Congratulations to our Q1/Q3
2012 trivia contest winners Curtis
Fish (MasterCard), Tony
Ipsarides (FIS), and Jill Deniro
(CO-OP). No winners in Q2.
This quarter’s contest dates back
to the founding of Interlink,
arguably the first PIN debit
network in the U.S. Five banks
collaborated to form Interlink in
the early 1980’s. First one to
name the original Interlink
owners via email wins a Dorado
Industries polo.
Bonus round: Same prize to the
first email naming the network
formed by a petroleum distributor
for acceptance of ATM cards for
gasoline purchases that forced
the Interlink founders to get off
the schneid.
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