The document provides an overview of ICT statistics for the Dominican Republic. It finds that as of 2020, there were over 10 million total phone lines, with mobile subscriptions at nearly 9 million. Internet usage has grown significantly, with over 8 million internet accounts and 74.8% of the population using the internet by 2018. Mobile networks have broad coverage, with over 6.9 million mobile lines having broadband access. Social media platforms like Facebook and WhatsApp are widely used. Electronic payments through banking platforms and mobile money have also increased substantially in recent years.

1. ICT Stats Report- Dominican Republic
February 2020
Prepared by: Mite Nishio
www.mitenishio.com

2. TELECOMMUNICATIONS
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ICT Country Profile
Source: Measuring the Information Society Report 2018 - ITU
3

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Digital in the Dominican Republic
4Source: Hootsuite / We Are Social – January 2020

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Source: Indotel.gob.do - January 2020
Telecommunications stats in DR
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INDICATOR METRIC TOTAL
FIXED TELEPHONY
LINES IN OPERATION QTY OF LINES 1,205,229
FIXED TELEPHONY 773,308
IP FIXED TELEPHONY 431,921
MOBILE TELEPHONY
LINES IN OPERATION (POSTPAID & PREPAID) QTY OF LINES 8,983,748
PREPAID LINES IN OPERATION QTY OF LINES 6,630,836
POSTPAID LINES IN OPERATION QTY OF LINES 2,352,912
TOTAL LINES (FIXED, MOBILE, IP) QTY OFLINES 10,188,977
PAID TV
TOTAL SUSCRIBERS OF PAID TV (CABLE, IPTV, SATELLITE OR WIRELESS) ACCOUNTS 800,796
INTERNET
INTERNET ACCESS ACCOUNTS 8,308,407

6. www.mitenishio.comDominican population that uses the
Internet (percentage)
6
Source: Encuesta ENHOGAR – One.Gob.do
16.4
25.4
35.6
41.2
45.9
49.8
53.5
63.9
67.6
74.8
0
10
20
30
40
50
60
70
80
2005 2007 2011 2012 2013 2014 2015 2016 2017 2018

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Internet accounts in DR
7
Source: Indotel.gob.do 2015 - 2019

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Source: Indotel.gob.do 2015 – 2019
Mobile Lines in DR
8

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Mobile lines with data service in DR
6,936,262
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91% of these mobile lines have broadband service.
Source: Indotel.gob.do - December 2019

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Source: Statcounter.com – February 2020
Top mobile vendors in DR
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Share: Samsung 37.32%, Apple 25.18%, LG 11.81%, Huawei 8.25%, ZTE 4.51%,
Alcatel 3.57%, Motorola 1.72%, Xiaomi 1.32%, HTC 1.31%,

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Source: Statcounter.com – February 2020
Top Mobile OS in DR
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Share: Android 74.5%, iOS 25.18%

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Top tablet vendors in DR
12
Source: Statcounter.com – February 2020
Share: Apple 28.9%, Samsung 20.03%, Amazon 12.26%,
Alcatel 1.1%, Huawei 0.78%, RCA 0.72%, Acer 0.59%, ZTE 0.53%

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Top Tablet OS in DR
13
Source: Statcounter.com – February 2020
Share: Android 70.8%, iOS 29.9%, Linux 0.18%, Windows 0.11%

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Source: NIC.do – February 2020
Domain names registered under .DO
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Subdomain QTY
COM.DO 15,878
DO 11,172
GOB.DO 1,139
ORG.DO 774
EDU.DO 655
NET.DO 505
GOV.DO 299
WEB.DO 96
ART.DO 55
MIL.DO 41
SLD.DO 29
Total 30,643

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Source: NIC.do – February 2020
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Annual growth of registered
Domain names under .DO

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Source: Alexa.com – February 2020
Top 10 General Top Local
Most visited Websites in DR
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Position Website
1 Google.com
2 Youtube.com
3 ListinDiario.com
4 Google.com.do
5 DiarioLibre.com
6 Bongacams.com
7 Facebook.com
8 Live.com
9 MP3teca.com
10 Amazon.com
Position Website
3 ListinDiario.com
5 Diariolibre.com
18 BPD.com.do
19 Popularenlinea.com
21 Hoy.com.do
22 BHDLeon.com.do
23 Corotos.com.do
25 DGII.gov.do
26 Noticiassin.com
27 Banreservas.com.do

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eGovernment
Source: OPTIC – ITICGE – January 2020
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Data from: Índice de Uso de TIC e Implementación de
Gobierno Electrónico en el Estado Dominicano (iTICge)
 ICT usage: 76.33%
 eGovernment implementation: 58.66%
 e-Services development: 64.88%
 Open Government: 65.54%

18. ELECTRONIC PAYMENTS
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Source: Bancentral.gov.do – December 2019
Internet Banking Users
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1,392,051
2,041,955
2,737,810
3,319,527
4,001,974
4,572,477
-
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
2014 2015 2016 2017 2018 2019
Accumulated Annual
2014 - 2019

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Source: Bancentral.gov.do – December 2019
Internet Payments
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Source: Bancentral.gov.do – December 2019
Mobile Payments Users
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210,273
319,948
415,736
495,989
596,899
776,947
744,526
933,123
1,089,395
-
200,000
400,000
600,000
800,000
1,000,000
1,200,000
2011 2012 2013 2014 2015 2016 2017 2018 2019
Acumulated Annual
2011 - 2019

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Source: Bancentral.gov.do – December 2019
Mobile Payments Transactions
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404.5
1,366.5
2,309.9
2,963.9
3,870.6
4,830.7
6,050.4
6,707.2
8,032.5
-
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
-
1,000.0
2,000.0
3,000.0
4,000.0
5,000.0
6,000.0
7,000.0
8,000.0
9,000.0
2011 2012 2013 2014 2015 2016 2017 2018 2019*
Volumen
Valor(MillonesdeRD$) Total Volume & Value (DOP)
2011 - 2019
Valor Volumen

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Source: Bancentral.gov.do – December 2019
Mobile Payments by activity
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Recharge of minutes
11.56%
Bill payment
15.28%
Funds transfers
71.84%
POS Consumption
0.03%
Cash withdrawal
1.29%
December 2019
(% of total amount)

24. SOCIAL NETWORKS
www.mitenishio.com

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Source: Statcounter.com – January 2020
Top Desktop Social Media Sites (%)
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Top Mobile Social Media Sites (%)
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Source: Statcounter.com – January 2020

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Facebook users
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Instagram users
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Facebook Messenger users
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Linkedin users
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Name Tags Followers Avg Views Avg Favourites Engagement
@davidbg.17 comedy 534.4k 79.3k 15.0k 2.90%
@lasgonz love 136.1k 60.9k 9.8k 7.40%
@ktatianaduran dance 139.71k 26.3k 2.5k 2.20%
@selaifris1_ 69.3k 64.1k 1.5k 3%
@sam_agramonte 53.6k 2.9k 230 0.50%
@kaovimotapolanco79 slowmotion 46.4k 295.2k 12.6k 29.80%
@lorenanuñez941 comedy 30.4k 6.6k 324 1.20%
Top TikTok Influencers in DR
Source: Influencegrid.com – January 2020

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Source: Influencegrid.com
Top Podcast Ranking
Source: Chartable.com – February 2020
Apple
Podcast Charts
Spotify
Podcast Charts

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Sources
 This report is a compilation of public statistics available in the
following websites:
 ITU.int
 Wearesocial.com
 Indotel.gob.do
 One.gob.do
 Bancentral.gov.do
 Dominicana.gob.do
 NIC.Do
 Alexa.com
 LinkedIN.com
 Facebook.com
 Napoleoncat.com
 Statcounter.com
 Influencegrid.com
 Chartable.com
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34. www.mitenishio.com
Mite Nishio
Digital Consultant
Twitter/Instagram @mitenishio
nishio1@gmail.com
www.mitenishio.com
http://do.linkedin.com/in/nishio
www.facebook.com/mitenishio
Mite is one of the Internet pioneers in the DR. Computer Science
Engineer, speaker and columnist on ICT topics. He has worked
developing new telecommunications products and services for
more than 25 years and has been President of the Convergence
Commission of the Inter-American Association of Telecom
Companies (ASIET). As a consultant, he worked for the World
Bank, IDB, UNDP and other national and international
organizations. He was the main editor of the National Strategy for
the Information Society of the DR (2003).
Mite is the Vicepresident of the Chamber of Information and
Communication Technologies (ICT Chamber) of the Dominican
Republic.