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Dog adoptions 2.0

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AmPetsAlive
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Presented at the American Pets Alive No-Kill Conference 2014.

Lifestyle
1 of 6
High Volume Dog Adoptions 2.0: Multiple Avenues With a Shelter as a Home Base with Lindsay Henderson
Change in Offsites  Promotional/Tabling events  Staff with sales/PR experience  Kennel positioning  Daily dog list
Moving into a Shelter: Translating APA’s philosophies into a large scale adoption location  Flexibility  Adoption counselors:  Diverse skill-sets  Safety & training  Roles (Shift lead, behavior, medical, customer service, matchmaker)
TLAC Structure  Dog walks: 2X daily  Whiteboard system  Checklists  The Checklist Manifesto
When Someone Visits the Shelter  Safety  Signage, locks  Showing a dog  How to pull out a dog, Info., Meet and Greet  Adoption Process  Denials/Returns  Handling Incidents
How Do We Communicate?  Kennel list & shared documents  Walkie talkies, E-mail, Texting

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Dog adoptions 2.0

  • 1. High Volume Dog Adoptions 2.0: Multiple Avenues With a Shelter as a Home Base with Lindsay Henderson
  • 2. Change in Offsites  Promotional/Tabling events  Staff with sales/PR experience  Kennel positioning  Daily dog list
  • 3. Moving into a Shelter: Translating APA’s philosophies into a large scale adoption location  Flexibility  Adoption counselors:  Diverse skill-sets  Safety & training  Roles (Shift lead, behavior, medical, customer service, matchmaker)
  • 4. TLAC Structure  Dog walks: 2X daily  Whiteboard system  Checklists  The Checklist Manifesto
  • 5. When Someone Visits the Shelter  Safety  Signage, locks  Showing a dog  How to pull out a dog, Info., Meet and Greet  Adoption Process  Denials/Returns  Handling Incidents
  • 6. How Do We Communicate?  Kennel list & shared documents  Walkie talkies, E-mail, Texting