A global leader in professional services migrated over 200 TB of content from OpenText Documentum to SharePoint Online, aiming to modernize operations across 46 countries. The phased migration approach included robust disaster recovery planning, optimized compliance, and seamless integration with over 30 global applications. The outcome was a unified, cloud-based document management system that improved collaboration, productivity, and accessibility for thousands of users worldwide.

1. Challenge | Solution | Outcome | Takeaway
Optimizing Document
Management: A Unified Microsoft
SharePoint Solution Case Study

2. Introduction
Modernizing Global Document
Management
• A global leader in professional services
undertook a massive migration of over
200 TB of content from OpenText
Documentum CM to SharePoint Online
across six countries.
• Part of a broader initiative to modernize
operations in 46 countries by
implementing a unified Document
Management System (DMS) using the
Microsoft ecosystem.
• Vigilant’s expertise in content migration powered
by Xillio enabled a seamless transition,
showcasing the power of a well-executed digital
migration.

3. Challenge
Balancing Customer Priorities and
Industry Best Practices
• We were required to do a transition of live
systems while maintaining business
continuity.
• Tackle region-specific compliance and
technical requirements.
• Seamlessly integrate multiple applications
and boost security protocols.
• Achieve and maintain operational
resilience through robust disaster
recovery planning.

4. Solution
A Phased Approach to Migration
Success
• Proof of Concept Development: US
migration served as a successful model for
refining strategies across other countries.
• Disaster Recovery Enablement: Daily
delta migrations ensured SharePoint’s role
as a temporary disaster recovery solution
during critical phases.
• Content Optimization and Compliance:
Legacy issues resolved, content structures
optimized, and compliance standards strictly
adhered to.
• Flexible Design for Dynamic Needs:
Customized mapping and provisioning
strategies integrated seamlessly into the live
SharePoint environment used by over 20
countries.
• Scalable Global Rollout: Expanded the project
to additional countries with expertly managed
parallel migrations to meet evolving
requirements.
• Seamless Integration: Over 30 global
applications integrated, enhancing end-user
functionality and accessibility.

5. Outcome
Benefits
• Streamlined Global Operations: A unified,
cloud-based DMS supports 46 countries,
ensuring consistent global standards and
improved collaboration.
• Enhanced Productivity: Performance
improvements and significant productivity
gains were achieved across teams.
• Improved Accessibility: SharePoint
integration has simplified content access for
thousands of colleagues worldwide.
• Future-Proof Infrastructure: The modernized
system is scalable and aligns with the client’s
strategic vision for technological advancement.

6. Takeaway
Let’s Discuss Your Concerns As Well
• Ready to optimize your document
management system? Contact Vigilant for
expert insights and solutions:
info@vigilant-inc.com
• Learn more about our SharePoint support
and migration strategies:
vigilant-inc.com/casestudies/
The Difference We Create
• Vigilant delivers expert SharePoint migration,
optimization, and ongoing support, ensuring
a smooth transition and peak performance.
• Our tailored solutions address compliance,
security, and scalability needs, helping
organizations stay secure and future-ready.
• With dedicated support, we drive seamless
digital transformations, empowering
businesses to maximize their SharePoint
investment.