Generate Demand and Build Relationships with Contractors Using Square D Tools
1. GENERATING DEMAND
IN ORDER TO IMPROVE
PROFITABILITY, INCREASE
SALES, AND BUILD LASTING
RELATIONSHIPS WITH YOUR
CONTRACTORS. LEARN
EVERYTHING YOU NEED
TO GET THE MOST OUT
OF SQUARE D IN YOUR
DISTRIBUTORSHIP
RIGHT NOW!
THE MAGAZINE
Vol.1 Issue 1 2015
3. PROVEN
PERFORMANCE
INNOVATING
TOGETHER
ACCESS TO
EXPERTISE
You do business in a complex, ever-changing world. Our mission
is simple: to provide world-class products and technologies with
proven reliability and quality — enabling you to feel confident that
you are always delivering the optimal solutions to your customers.
Through Square D PROficient — our digital tools and expert access —
you can configure jobs, build quotes, track orders, find products and
get your questions answered anytime, anywhere. Designed for you
and by you.
The way we see it, when you succeed, we succeed. Our distributors,
field salespeople, engineers — we all want to be a vital, useful
resource to you — delivering a full spectrum of knowledge, tools and
resources that enables you to perform at the forefront of change.
No project has just one side. Success requires looking
at the bigger picture and considering all the angles.
It is a mantra we call:
Think Square.
Think Square is the acknowledgment of our commitment
to you — your success, your pride in a job well done and
your constant search for better, smarter, more efficient ways
to do things.
Think Square is a new perspective, a 21st century way
of incorporating technology into our products, providing
reliable service, creating customized solutions and tools
that maximize value. A collaborative effort with our
customers to help you solve problems and stay competitive.
A philosophy of doing things better, faster, more accurately
and more responsively.
In the dynamic, complex, challenging world we work in,
Think Square is your foundation for success.
Insights into PROficient
Access past and present jobs;
copy and paste items for quick
orders or common take offs.
3 4
4. Review your bill of materials (BOM)
from your distributor or build your own.
Check your order in real time.
Find a local supplier.
Connect with an expert via
phone, email or chat.
DIGITAL TOOLS TO
SUPPORT ELECTRICAL
CONTRACTORS ON
AND OFF THE JOB
The tools:
Designed for electrical contractors by electrical contractors to
help increase efficiency in everything you do.
PROficient is only available in 11 target areas today. PROficient will be launching
nationally soon. Look for further updates from your Square D representative.
THINK
SQUARE.
TM
Rodney Williams
AGE: 46
CITY: Detroit/Clinton Township
YRS. AS EC: 9 yrs.
FUN FACTS: Rodney is married with
two daughters. He loves to hunt,
BBQ, make home improvements
(like adding an awning to the
house!)…and grow his business.
Insights into PROficient
Your feedback is extremely
helpful; keep the comments
and suggestions coming
5 6
Insights into PROficient
PROficient distributors
reported a 10% increase
in new business
5. Improves reaction time to provide fast, accurate
quotes to customers 24/7. Provides ability to
work through various design scenarios and
experiment. Review your bills of materials
(BOM) from distributor or build your own.
Simple, flexible and user-friendly interface.
When changes occur and for last minute
purchases, find a local supplier.
View real time updates on shipments.
Get visibility to order tracking information,
enabling better on-site coordination,
planning and project management.
When you need help, it’s available in
chat, voice, email and mobile app.
Self Service: Self-help interface makes it
easy to get answers fast.
Order Support: Connect via phone or
live-chat to order support expertise.
Product/Technical Support: Call an
expert for insightful guidance on more
complex technical questions.
Catalogs, trip curves, CAD drawings,
cross reference and locator services from
your desktop or mobile device.
• Organize and manage current and
past projects
• Utilize templates for commonly
needed product configurations with
design options ranging from simple
to complex equipment
• Faster, more advanced product
selector to configure a variety of
projects
• Quick access to downloadable
approval drawings, product
information and more
• Share projects between your team,
distributor and Schneider Electric
sales representative
DigestPlus
7 8
6. QO™
and Homeline™
Dual Function Circuit Breakers Surgebreaker Plus™
Whole House Surge
Varset™
Low-Voltage Capacitor Banks
QO™
and Homeline™
Plug-on Neutral
Circuit Load Centers and CAFI Breakers
I-Line™
Combo Panelboard
I-Line™
Classic Panelboard and Switchboard
I-Line™
Busway
–– Combination Arc Fault and Ground Fault protection in one device
–– 30% faster installation
–– Meets 2014 National Electrical Code®
requirements
–– TIME SAVER Diagnostics provides additional circuit information and troubleshoots
at the touch of a button
–– Available in both standard pigtail and time-saving Plug-on Neutral configurations
–– Protects all appliances and electronics in the home from high-energy
power surges and low-energy repetitive surges even when they are not
connected to a surge plug strip
–– Re-engineered for faster and easier installation
–– Saves space, reduces cost
–– Increased application flexibility with removable modules (cable, Ethernet,
and telephone) allows for quick and easy installation customization
–– Unique, simple, cost effective wall-mounted capacitor system
–– Easy installation, use and maintenance
–– Straightforward EMS integration
–– Improve power system and equipment reliability by up to 18%
–– Increase energy efficiency and lower electricity cost by up to 30%
–– Optimize power consumption and reduce energy loss by up to 30%
–– Ideal for retail stores and commercial applications
–– ISO 14000 certified
–– 30% faster installation with fewer connections
–– Meets National Electric Code®
requirements for Arc Fault protection
–– TIME SAVER Diagnostics provides additional circuit information and troubleshoots
at the touch of a button
–– Homeline™
load centers feature an innovative, fully distributed neutral bar designed
to allow branch conductor installation at the breaker, saving time and wire
–– Frees gutter space — no pigtail
–– Combines I-Line™
and NQ/NF lighting sections in one panelboard
–– Hard bussed NQ or NF sections provide up to 84 circuits
–– Holds up to seven 3-pole molded case circuit breakers on I-Line™
–– 40% smaller footprint, fast and easy installation
–– Saves labor and material costs
–– Most flexible panel in the industry
–– Switchboard with exclusive plug-on connection simplifies circuit breaker installation
–– Unique design offers plug-in jaws for tighter grip under fault conditions
–– Most versatile panelboard available
–– Fast delivery and approval drawings from your local distributor
–– Totally enclosed design
–– Comprehensive line of compatible, sandwich-type feeder and plug-in busway lengths
and fittings
–– Quick flange allows access to bottom for flexibility and ease of installation
–– Compact, lightweight, easy to handle
–– Significant reduction in installation time and labor
–– Optional IP54 rated I-Line™ II offers dust-and-resistance protection
Lorenzo Gamboa Jr.
AGE: 45
CITY: El Paso, TX
YRS. AS EC: 20 yrs.
FUN FACTS: Lorenzo is married with a son and a daughter. He loves
spending time with family and friends, golfing, going motorcycle riding,
tailgating at UTEP and Cowboy games and growing his business.
INNOVATIVE PRODUCTS
Insights into PROficient
Once a customer is trained on
QuoteFast and understands just
how valuable it can be, he will tend
to stay loyal to the distributor that
introduced it to him
9 10
7. MEET
TREY
THOMAS
Take a look at a not-so-typical day of Trey Thomas, Internal Operations Manager, Hill Electric
• Trey receives email from a customer requesting an order change
• Logs into QuoteFast and submits change
• Sees an outdoor billboard
• Listens to a radio commercial for a Square D innovative product
• Receives a special offer email from Square D
• Receives a call from a Square D telemarketer
• Calls ExpertAccess for technical advice on his installation
• Uses ProductFind to locate the product recommended by Expert Access
• Espies Square D van outside
• Inside the distributorship
–– Watches PROficient commercial on a wall-mounted screen
–– Peruses brand brochures at the counter
–– Encounters pop-up banners
–– Participates in PROficient training
• Searches particular product online using DigestPlus
• Receives direct mail incentivizing QuoteFast registration
and the purchase of Square D innovative products
• Is blown away by the Square D booth
• Is so impressed with Square D innovative products,
he tries to buy them directly off the display
• Dog-ears a Square D ad in ECM®
• Comments on a Tell Me a Story post he reads on Facebook
• A customer calls and he uses OrderTrack to locate their order
• Settling in, he studies a Square D brochure (in Spanish)
• Hours later, he falls asleep and dreams of I-Line™
solutions
6:00 AM
At Home
9:15 AM
At the Job Site
12:00 PM
Stops by
Distributor Counter
2:30 PM
Back at
the Office
4:00 PM
At a
Trade Show
7:30 PM
Back at Home
7:30 AM
At the Office
7:00 AM
Driving to
the Office
Insights into PROficient
Contractors like having all project
info in one place and being able
to refer to former and existing
projects
11 12
8. http://thinksquare.com/
Login or register from any
browser on any device in
the left hand column.
LOREM IPSUM DOLOR EST
CONSECTATUR!
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–– Benefit 1 - Lestrum quis in necearum etur, omniasp
edipidit qui cor sim etur aperessit, od eos volupta
–– Benefit 2 - Lestrum quis in necearum etur, omniasp
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–– Benefit 3 - Lestrum quis in necearum etur, omniasp
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13 14
Insights into PROficient
• Target all contractors
• Large ECs have quotes desk people and still
handle small orders
• Small/Medium ECs will like the drawings
and ExpertAccess the best! Ready to get started?
Visit
www.thinksquare.com
LOREM IPSUM DOLOR EST
Front
How to Use Your Web Key
Step 1 Plug the web key into your computer’s USB drive.
Step 2 The web key will automatically take you to a useful online collection of promotional
assets that you can use to get your customers on board with Square D and PROficient.
Below are just a few examples of the types of materials you’ll find.
Your web key will give you access to
materials you can use to promote
Square D PROficient to your customers.
YouTube Commercial “Thanks Deer” with Jay Doberstein,
Premiere Electrical Corporation
Product Innovation Brochure
Have a Square D story? We want to hear from you! Submit to our
Tell Me a Story series at mystory@schneider-electric.com.
TELL ME
A STORY.
THINK
SQUARE.
TM
Code Electric has been installing Square D for several years. While we were working on a job,
the Square D folks asked if they could send out some of their design engineers to witness
a transformer install. They said that because of the new transformer efficiency regulations,
Square D was going to redesign their LV transformers. As we did the install, they took notes
and asked for our feedback on what other changes could be made to the overall design to
simplify the installation.
To me, that was proof that Square D was committed to making the best products for their
customers.
A story from Alan Ptasinski, Site Foreman for Wade Medical Center,
Code Electric, Inc. in Raleigh, North Carolina
9. HOW TO LAUNCH A CONTRACTOR EVENT
Attendees
Square D sales staff
Distributor sales staff
Electrical Contractors
(owners, presidents, estimators, purchasing agents, project
managers, supervisors, job foremen and electricians)
Square D sales teams and distributor leverage existing
contractor relationships to invite (RSVP) as many
electrical contractors as possible to attend events.
Make arrangements for food and refreshment.
Distributor sales team to contact electrical contractors three
days before the event for a reminder and confirmation.
Day of the Event
Square D PROficient van arrives at the distributor with the event kits.
• PROficient banners
• Innovative product
samples and banners
• LCD screen
• Videos
Distributor staff sets up a table to promote their services
PROficient demo and hands-on experience
Product showcase
Networking
Food and refreshment
Square D introduces the Square D PROficient contractor event. We are
committed to help small to medium sized electrical contractors operate
more efficiently and grow their business. These engaging events are
designed for electrical contractors to experience our new suite of free
digital tools and to learn about the Square D innovative products and
the value of the distributor network. Square D sales team works with
distributors to coordinate, attend and implement events.
• Square D polo shirts
• Name tags
• Registration laptops/iPads
• PROficient shirts
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10. What is PROficient? –– A suite of free digital tools, supporting
contractors on and off the job.
–– Designed for contractors, by contractors
to help them grow their business.
–– Easy to use on desktop, smartphone,
tablet, all PC, iOS and Android devices.
–– Faster, more accurate information available at fingertips
–– One login, one suite of tools.
–– 24/7 pathway to efficiency and generating more business.
When will the PROficient tool
be available nationwide?
It is currently only available in select areas. Contact your Square D rep for more information.
Will Schneider Electric spam
customers who register?
No. We will only send useful information and updates to users.
What is QuoteFast? –– A new digital tool that meets contractor’s and distributor‘s needs to increase the speed and
accuracy of quote process.
–– Organize and manage current and past projects.
–– Utilize templates for commonly needed product configurations with design options ranging
from simple to complex equipment.
–– Faster, more advanced product selectors to configure a variety of projects.
–– Quick access to downloadable approval drawings, product information and more.
–– Share projects between ECs, distributor, and Schneider Electric sales representative.
Will QuoteFast work on
multiple browsers?
Yes. QuoteFast has been tested on all popular web browsers including Internet Explorer,
Firefox, and Google Chrome.
How will electrical contractors
get quotes
using QuoteFast?
QuoteFast gives contractors:
–– Faster response – Contractors will receive the quote from their distributor and also have
the ability to develop a bill of material on their own and obtain market pricing in a seamless
digital, web environment.
–– Increased accuracy – One point of data entry eliminates the need for more than one take-
off on a project and reduces unnecessary redundancy.
What product configuration
capabilities are available on
QuoteFast?
QuoteFast has several product selectors ranging from simple to complex allowing users to
configure and design products, utilize device placement, and download drawings for their
configured products.
Can approval drawings or
operations and maintenance
documents be accessed in
QuoteFast?
Referenced drawings can be obtained.
Note that these drawings will be marked “not for construction.” Soon through the order
drawing quality initiative, you will be able to use approval drawings. Operations and
maintenance documents will be available through future QuoteFast releases.
Will contractors get pricing
directly from Schneider
Electric?
No. Distributors will provide all pricing.
Does QuoteFast have order
management capabilities?
No. Distributors will upload their QuoteFast BOM to EQM and complete the order.
Does QuoteFast link with EQM
or My Schneider Electric?
Yes. The BOM is easily uploaded to EQM for completion and some information is pulled from
My Schneider Electric.
Is QuoteFast replacing EQM? No. QuoteFast is designed to work with EQM to meet contractor and distributor needs to
increase the velocity of the quote process and access to information in a faster, digital way.
Can I perform change order
requests through QuoteFast?
No. The change order process will continue to work as it does today.
Can I add non-Schneider
Electric parts to my quote/
proposal?
Yes. Items like wires and conduit can be added to the BOM.
How will a contractor transmit
their BOM to the distributor?
Selecting the ‘Share Your Project’ option will allow the contractor to choose their local
distributor of choice. The distributor will receive an email notification when the project is
shared.
Can contractors select any
distributor to send a quote to?
Contractors can share the BOM with any of their authorized distributor locations that have
a QuoteFast account. However, once the BOM is shared with a distributor, the same BOM
cannot be sent to other distributor. The same rules apply for distributors sharing to contractors.
Does QuoteFast have document
storage
capabilities so I can re-use
previous quotes?
Yes. QuoteFast saves all the BOMs. It allows users to create templates of the most common
items or project types. It also has the ability to quickly and easily copy/paste products from
other BOMs.
Does PROficient have the
capability to address product/
application and technical
questions?
PROficient includes ExpertAccess to contact Schneider Electric experts directly via live chat
and phone.
Can distributors see all the
contractors who register with
QuoteFast? Will this be a
problem of privacy?
Distributors will only see the customer location and contact name that are within their
authorized Schneider Electric sales territory when they share a BOM. Contractors can only see
the distributor branch office and contact name for their assigned territory.
Can contractors, OEMs and
distributors not participating in
the pilot use QuoteFast?
No. However, PROficient is expected to roll out nationwide at the end of 2015.
How do distributors get added
to QuoteFast?
If a distributor would like to be set up in QuoteFast, contact your Schneider Electric Sales Rep
to see if your branch office has been configured. Once configured, anyone at the same location
can register at quotefast.schneider-electric.com.
How can I get training on
QuoteFast?
Training can be found within the QuoteFast tool by clicking on the Help button. Tutorials,
videos and written documentation will be available for online learning. You can also contact
Schneider Electric Sales Rep for additional questions and training.
What are some of the future
updates and enhancements to
QuoteFast?
All updates and enhancements will be added based on feedback from contractors and
distributors.
What is OrderTrack? Track the BOM once the order is placed. The distributor has to provide the Q2C number on an
order by order basis to allow tracking visibility to the contractor.
What is PrductFind? Contractors are able to find a local supplier when changes occur and for last minute purchases.
What is ExpertAccess? When you need help from Schneider Electric experts, it’s available in chat, voice, email and
mobile app. Contractors can address on the job issues with confidence using the information
and guidance of live support.
How will distributor pay for
PROficient launch events?
Schneider Electric will bring all PROficient materials. Distributors may share the cost of food/
refreshment and other activities, depending on who is hosting the event.
QA
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