DILAX is a leading provider of intelligent systems for capturing and managing people flows. Since 1988, they have supported companies in public mobility and retail & airports with services including automatic people counting, smartphone tracking, queue management, and data analysis software. DILAX offers a complete service from product development to full system operation. They serve over 350 customers in 30 countries from their Berlin headquarters and branches in Europe and North America.

1. Company Profile
Intelligent System
Solutions for
Capturing and
Managing People
Flows

2. DILAX is the world‘s leading
provider of intelligent system
solutions for capturing and
managing people flows. Since
founding our company in 1988,
we have been supporting com-
panies in the Public Mobility and
Retail & Airports sectors with a
comprehensive range of services.
Our core competencies are auto-
matic people counting and smart-
phone tracking, dynamic seat and
queue management as well as
modular software tools for data
analysis. We offer our customers a
complete one-stop service – from
developing products in-house to
operating entire systems.
Public Mobility
Reliable data on passenger numbers and public
transport network utilization is a vital factor for ma-
ximizing use of the available capacity, increasing re-
source availability and optimizing route efficiency.
With DILAX, these and many other important key
performance indicators for local and long-distance
public transport can be determined, analyzed
and evaluated to achieve a new level of quality in
mobility.
Our innovative portfolio includes safe and well-
established solutions for automatic passenger
counting, seat management and smartphone tra-
cking as well as data management and predictive
analytics.
Organization
The DILAX Group is headquartered in Berlin and
represented with branch offices in Europe and
North America. Our approximately 160 highly qua-
lified employees offer expert services in all areas.
From six locations we serve over 350 companies
in around 30 countries worldwide. Our customers
include rail vehicle and bus manufacturers, public
transport services and public transport authorities
as well as shopping malls, retail chains and airports.
Portfolio
Our two specialized business units support
customers from the consultation and quotation
stage, to the implementation of projects and
the operation of entire systems. Thanks to our
own development and production divisions we
are able to professionally and quickly fulfill our
customers’ individual requirements.
Every day, we bring our industry-specific exper-
tise and long-standing experience to our inter-
national customers’ projects. We meet the most
diverse demands and empower our customers to
optimize their services.
Our products, services, quality and reliability are
reasons for our customers to implement their
strategically important goals with DILAX as their
partner and to make our solutions an integral part
of their projects.

3. Public Mobility
Reliable data on passenger numbers and public
transport network utilization is a vital factor for ma-
ximizing use of the available capacity, increasing re-
source availability and optimizing route efficiency.
With DILAX, these and many other important key
performance indicators for local and long-distance
public transport can be determined, analyzed
and evaluated to achieve a new level of quality in
mobility.
Our innovative portfolio includes safe and well-
established solutions for automatic passenger
counting, seat management and smartphone tra-
cking as well as data management and predictive
analytics.
Organization
The DILAX Group is headquartered in Berlin and
represented with branch offices in Europe and
North America. Our approximately 160 highly qua-
lified employees offer expert services in all areas.
From six locations we serve over 350 companies
in around 30 countries worldwide. Our customers
include rail vehicle and bus manufacturers, public
transport services and public transport authorities
as well as shopping malls, retail chains and airports.
Retail & Airports
Our systems offer precise visitor numbers and de-
tailed information about customer behavior in re-
tail establishments. With these numbers, our custo-
mers gain a comprehensive overview of the diverse
interdependencies between the number of visitors
and customers on site, the range of products and
tenant mix as well as the purchases and revenue
made.
The extensive reporting functions of the DILAX
software identify real potential to increase visitor
numbers, capture and conversion rates and reve-
nues. Our integrated approach is the basis for fact-
based decision-making and ensures our customers’
sustainable success.
Quality
DILAX meets the stringent requirements regarding
product certifications in different countries. Quality
control is ensured by an integrated management
system we are committed to, consisting of three
segments: ISO 9001:2008 general system certifi-
cation, IRIS for our customers in rail transport and
CMMI DEV specifically for development. We follow
the standards of REACH, RoHS and DIN EN 14001.
Public Mobility
Reliable data on passenger numbers and public
transport network utilization is a vital factor for ma-
ximizing use of the available capacity, increasing re-
source availability and optimizing route efficiency.
With DILAX, these and many other important key
performance indicators for local and long-distance
public transport can be determined, analyzed
and evaluated to achieve a new level of quality in
mobility.
Our innovative portfolio includes safe and well-
established solutions for automatic passenger
counting, seat management and smartphone tra-
cking as well as data management and predictive
analytics.
Organization
The DILAX Group is headquartered in Berlin and
represented with branch offices in Europe and
North America. Our approximately 160 highly qua-
lified employees offer expert services in all areas.
From six locations we serve over 350 companies
in around 30 countries worldwide. Our customers
include rail vehicle and bus manufacturers, public
transport services and public transport authorities
as well as shopping malls, retail chains and airports.
Retail & Airports
Our systems offer precise visitor numbers and de-
tailed information about customer behavior in re-
tail establishments. With these numbers, our custo-
mers gain a comprehensive overview of the diverse
interdependencies between the number of visitors
and customers on site, the range of products and
tenant mix as well as the purchases and revenue
made.
The extensive reporting functions of the DILAX
software identify real potential to increase visitor
numbers, capture and conversion rates and reve-
nues. Our integrated approach is the basis for fact-
based decision-making and ensures our customers’
sustainable success.
Quality
DILAX meets the stringent requirements regarding
product certifications in different countries. Quality
control is ensured by an integrated management
system we are committed to, consisting of three
segments: ISO 9001:2008 general system certifi-
cation, IRIS for our customers in rail transport and
CMMI DEV specifically for development. We follow
the standards of REACH, RoHS and DIN EN 14001.

4. Company Headquarters
DILAX Intelcom GmbH
Alt-Moabit 96 B
10559 Berlin / Germany
T +49 30 77309240
F +49 30 77309250
www.dilax.com
info@dilax.com