Different types of bpo businesses
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BPO businesses can be broadly classified into 8 categories: 1) Travel, 2) Telecom, 3) Insurance, 4) Banking and Finance, 5) Health Care, 6) Utilities, 7) KPO and LPO (knowledge process outsourcing and legal process outsourcing), and 8) Collections. These categories cover the main areas that business process outsourcing services support, such as travel reservations, telecommunications, insurance claims, banking, healthcare, utilities, knowledge work, and debt collection.
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