CloudApper Desk is a customer support management application that provides a powerful dashboard, effective ticket management, and allows support to be provided from any mobile device. It streamlines the ticket process, enables identifying recurring issues to improve products/services, and keeps all customer information and support history centralized for better organization and decision making.

1. CloudApper Desk is a modern, affordable, and
effective solution designed to support your
customers and help grow your business. This
robust application streamlines customer support
management by providing you with a powerful
dashboard, effective ticket management, and
helps you make decisions on the go.
Identify and Solve Problems
Even the biggest organizations receive customer support requests.
Help Desk enables you to identify common issues, giving you the
option to improve your products/services down the line.
Desk
CloudApper®
Support Customers On the Go
Businesses are defined by their after-sales service - Help
Desk enables you to provide it on the go. It enables you
to monitor activities, see open tickets, and assign them to
appropriate personnel, right from your mobile device.
Keep Everything Organized
Help Desk keeps all the information centralized - making customer
service management faster and more efficient. This information is used
to provide an intuitive dashboard - see the recent tickets, the latest
replies, and more.
Features of CloudApper Desk
Ticket Classification
Not all customer queries are
equally important. Help Desk
provides you with the option to
classify tickets based on the status,
priority, and more.
Administrative Control
This application allows you to
assign groups and employees to
specific products so that
customers receive specialized
services without any overlaps.
Query Management
By keeping all the query data
centralized, Help Desk provides you
with the history of each customer
ticket - enabling you to detect areas
needing improvement.
Knowledge Base
The app provides you with a
knowledge base module, helping
you keep all your employees
updated on important information
such as common know-how,
policies, and changes.
Highly Customizable
Fully customize Help Desk with
a drag-and-drop design editor.
Anyone can configure the
application to meet specific
business requirements without
any coding required.
Analytics Dashboard
Get valuable insights into customer
service management with an
advanced analytics dashboard that
improves efficiency and supports
quick and informed decision-making.
www.cloudapper.com

2. Desk
CloudApper ®
What else can CloudApper do for you?
Check out some additional apps in our marketplace:
With CloudApper, you can instantly customize any app in our marketplace or make new apps
in no time!
CloudApper Value Points
Instantly
customize any app
with our intuitive
design editor
Make new
apps in
days, not
months
Seamlessly
share data
between
apps
Save money by
consolidating
apps under a
single platform
Only
$10/user/month
(paid annually) for
unlimited apps!
Can you believe that you get all of this for only $10/user/month?*
Why not give us a try with a 14-day free trial!
*annual payment required
Contact Us
Email: info@cloudapper.com
Web: www.cloudapper.com
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